Jan 6, 2020, 3:22 pm
Last edit by: motoridersd
THIS IS THE 2020 EDITION OF THE RETENTION OFFER THREAD.
THE THREAD IS NOW ARCHIVED.
PLEASE FOLLOW THE DISCUSSION HERE:
https://www.flyertalk.com/forum/chase-ultimate-rewards/2031754-chase-retention-offers-2021-a.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
The archived 2019 edition is here: https://www.flyertalk.com/forum/chas...rs-2019-a.html
Chase IHG Rewards Club Premier VISA
6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice
Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer
Chase Sapphire Preferred
7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed
Chase Sapphire Reserve
12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December
Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit
Chase MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date
Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.
Chase Ritz Carlton Visa
31 Dec 2020. Offered and accepted $150 statement credit with no spend requirement. <$5k spend in 2020.
Chase Retention Offers (2020/ARCHIVED)
May 16, 2020, 12:32 pm
#106
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
I just called and received $150 statement credit as a retention offer for my Ritz Card. My fee isn’t due until later this year. I wasn’t sure if I was to post this here or on the retention thread.
May 21, 2020, 2:52 pm
#107
Join Date: Apr 2014
Posts: 70
did you get that offer last year?. Just wondering usually they offer this once in 2 years wanted to know if that changed this year.
May 21, 2020, 6:23 pm
#108
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
May 22, 2020, 8:13 am
#109
Join Date: Dec 2012
Posts: 204
5/21/2020
United Explorer MileagePlus Business
First anniversairy, paid $95 annual fee first year.
$6k annual spend.
No offer, no option to downgrade, only to cancel.
Will call again before 41 days is over in June or will ask them to transfer credit line to another Chase account and cancel.
United Explorer MileagePlus Business
First anniversairy, paid $95 annual fee first year.
$6k annual spend.
No offer, no option to downgrade, only to cancel.
Will call again before 41 days is over in June or will ask them to transfer credit line to another Chase account and cancel.
May 25, 2020, 8:59 am
#110
Join Date: Jun 2017
Posts: 7
Dp
ihg $49 annual fee card: no offers.
interestingly I was trying to cancel my ink cash card now to try and get a new ink cash card 2 months from now I was offered 50 bucks to keep a no annual fee card open.. Accepted right away
interestingly I was trying to cancel my ink cash card now to try and get a new ink cash card 2 months from now I was offered 50 bucks to keep a no annual fee card open.. Accepted right away
May 25, 2020, 11:46 am
#111
Join Date: Dec 2001
Location: Carlsbad,CA USA
Programs: Marriott Bonvoy Titanuim/Lifetime Platinum, Hilton Gold, United Silver
Posts: 1,534
Was wondering if anyone has not been billed the annual fee when it should be due?
May 25, 2020, 12:50 pm
#112
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
May 28, 2020, 10:08 am
#113
Join Date: Dec 2007
Location: San Francisco, CA
Programs: AA Exec Plat, Hyatt LT Global Elitist, Bonvyoed LT Titanium, Hilton Gold, UA Silver
Posts: 479
I have the old Hyatt card with the $75 annual fee that was due as part of my last statement. I called the number on the back of my card today and went through all the prompts before I got to a live agent.
I indicated I was thinking about canceling my card because of COVID-19 and not being able to travel any time soon. The Agent mentioned something about how I should try to accrue points now because we all will be able to travel later in the year before immediately indicating that Chase is offering a $35 statement credit with no conditions/spend requirements. I accepted the offer, rationalizing it as a $40 cost for the free hotel night that I'll eventually use.
Going through the prompts and waiting on hold took about 9 min, the actual conversation with the Agent took about 1 min.
I indicated I was thinking about canceling my card because of COVID-19 and not being able to travel any time soon. The Agent mentioned something about how I should try to accrue points now because we all will be able to travel later in the year before immediately indicating that Chase is offering a $35 statement credit with no conditions/spend requirements. I accepted the offer, rationalizing it as a $40 cost for the free hotel night that I'll eventually use.
Going through the prompts and waiting on hold took about 9 min, the actual conversation with the Agent took about 1 min.
May 29, 2020, 5:26 am
#114
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
May 29, 2020, 11:40 am
#115
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
Hyatt card with $15k spend on it on its first renewal. Specifically asked for both offers and retention offers and got nothing. Cancelled it.
May 29, 2020, 11:02 pm
#116
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
I did this same thing and they offered it to me. Mine is renewing in a few months. How long did it take for credit to post
May 29, 2020, 11:03 pm
#117
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
So in that case is it better to request product conversions on the 2nd and forward so you get a few extra weeks?
May 30, 2020, 8:02 am
#118
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
May 30, 2020, 8:03 am
#119
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
May 31, 2020, 10:45 am
#120
Join Date: Jul 2009
Location: CLE
Programs: United Gold, Marriott Gold
Posts: 147
Chase Sapphire Preferred
5/31/2020
Called to cancel Chase Sapphire Preferred. I had the card for a little over four years, annual spend about $16K. I was offered a $60 statement credit to keep it which I refused. I may go for Chase Sapphire Reserve in the coming months if they increase the sign up bonus.
Called to cancel Chase Sapphire Preferred. I had the card for a little over four years, annual spend about $16K. I was offered a $60 statement credit to keep it which I refused. I may go for Chase Sapphire Reserve in the coming months if they increase the sign up bonus.
Last edited by dabears; May 31, 2020 at 10:47 am Reason: speling