Jan 10, 2017, 9:46 am
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
Chase Sapphire Reserve (CSR) 2017-2019, archived
Apr 15, 2017, 9:28 pm
#602
Join Date: Jun 2007
Posts: 64
What do you mean the travel credit can be double dipped the first year?
Apr 15, 2017, 10:15 pm
#603
Join Date: Mar 2017
Programs: Delta, IHG
Posts: 69
i used mine November 2016 and again December 2016 because my 2017 billing cycle happened to start in December.
Apr 16, 2017, 8:04 am
#604
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
If you apply now, pay $450, receive $300 in 2017 and 2018 you are +$150.
If you pay another $450 and receive $300 in 2019 you are even.
Apr 17, 2017, 5:55 pm
#605
Join Date: Jan 2010
Location: DCA/RIC
Programs: HH LTD, AA LTG
Posts: 1,015
Right, still a great card to get for some of us, just not worth holding for some of us as well after the first year. Depends how each values the offered lounge access and spend pattern and VISA Infinite benefits.
Apr 18, 2017, 8:50 am
#606
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
The PP club lounge access alone has been invaluable this year at several locations - even if its just to stop by for 5 minutes to fill up my Contigo with a morning coffee (or cold soda) before and after a flight.
SJC - new home base for 2017 - making use of an Alaskan Airlines status match in Dec 2016 (for work trips) and Southwest companion pass for hubbie (was well worth diverting 5 round trips from United to qualify during last year's intra CA promo).
SEA, PDX, LAS are common stops or transit points for us. Next month we add PHX to the list! So far once we encountered the "lounge is full" sign at SEA - if this happens more often then the value of PP will not be as useful to us.
This is our first CC with Ultimate Rewards - we signed up 2 cards (yes paying the additional $75 for spouse) - the ability to transfer points to multiple FF programs has been useful to top up awards - already used twice this year with plans for further use.
Will continually evaluate - for now based on our CC spend patterns, PP use and Ultimate points transfer ability - we plan to renew next year for $450 + $75 and cancel both Marriott Chase Visa and Amex Hilton Amex Surpass cards at the next renewal.
Apr 19, 2017, 8:56 am
#607
Join Date: Sep 2011
Posts: 1,857
Unless your spouse has need for his/her own PP membership, a better option would have been for your spouse (or you and add spouse as free AU) to apply for CSP. No annual fee first year, another 50k UR points, ability to transfer freely between the cards and thus, by extension, each other's FF programs. And you save $75.
Apr 20, 2017, 12:41 am
#608
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,140
Does anyone think the 100K offer will ever come back? I think I might give it a try if it ever does. I know the current 50K offer is not bad, but I just hate to take it knowing I could have 100K.
LAX
LAX
Apr 20, 2017, 6:52 am
#609
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Apr 20, 2017, 9:51 am
#610
Join Date: Jun 2008
Location: BAY AREA
Posts: 1,125
Unfortunately I wasn't able to use my 100k bonus for my last vacation. I was going to book a few nights at Yosemite with these points but no rooms were available through UR so I had to book directly with the hotel and use my BofA travel card to apply the points towards travel charges. I charged all restaurant's and activities to room and i was able to use all my BofA points towards the hotel charge. It was a free stay for us. What sucks is my wife found out I didn't pay a penny and she was like I got away cheap. Lol
Apr 21, 2017, 7:27 am
#611
Join Date: Mar 2011
Location: Boston, MA
Programs: AA, SPG
Posts: 111
Definitely disappointed I couldn't take advantage of this when it was a 100,000 point sign up bonus. Cancelling Prestige and Platinum over the next month or two when the AF hits, this card would be a very nice replacement. Maybe at the 1 year anniversary they'll bump to 100,000 points again but who knows.
Jun 8, 2017, 1:41 pm
#612
Join Date: Jul 2011
Location: TPA
Programs: oneworld Rusty Iron; Starwood Aluminum
Posts: 217
Ok. All finished. Approved without any trouble. I just happened to catch this offer on FT and on the last day. Wasn't expecting to open another card, but seemed too good to pass up.
Confirmed process. Once minimum spend is met, I have to call Cust service and have them adjust the bonus an
additional 50k.
This is is a nationwide issue, so good info to have if you need it today.
Confirmed process. Once minimum spend is met, I have to call Cust service and have them adjust the bonus an
additional 50k.
This is is a nationwide issue, so good info to have if you need it today.
Was at the branch today. Like others, they had issues. Banker called in for support who asked us to apply via consumer online route online but in the bank. Then we got the notice that we need to do verification but they are closed today. Was initially told if you did not get approved today, you could not get the 100K bonus but a second escalation said that was not right. I am supposed to call back on Monday, do a verification and then my banker has to escalate to get the 100K bonus. I am skeptical.
I noticed only 50k had posted so I called the CSR number and was told that he would escalate the matter and should see the points after 10 business days. Then I received a somewhat conflicting letter about my call and the second 50k would take 6-8weeks...
Jun 8, 2017, 4:22 pm
#613
Join Date: Aug 2014
Location: BOS
Posts: 550
I think Chase will learn a lot in the end of 2017 - early 2018, based on what % of people decides to pay AF for next year and stick with the card. Expecting that will impact potential tweaks to bonuses and rewards.
Jun 8, 2017, 5:58 pm
#614
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
I expect Chase will roll out targeted bonus offers before the first Reserve cards come up for renewal. These will be preemptive retention offers with the bonus awarded after the renewal date. They might also tweak some benefits to nudge those who are undecided to keep the card for another year to "see how it works".
Last edited by mia; Jun 8, 2017 at 6:04 pm
Jun 10, 2017, 7:31 pm
#615
Join Date: Nov 2014
Location: USA
Posts: 1,084
Definitely disappointed I couldn't take advantage of this when it was a 100,000 point sign up bonus. Cancelling Prestige and Platinum over the next month or two when the AF hits, this card would be a very nice replacement. Maybe at the 1 year anniversary they'll bump to 100,000 points again but who knows.
If you value travel insurance I'd reconsider canceling Prestige. CSR protection is useless.
I kept it as I book all my flights on it, despite having CSR and Amex Plat, both having better programs than Citi. (I mainly fly United).