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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 10, 2017, 9:46 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Nov 11, 2019, 8:16 am
  #1066  
 
Join Date: May 2006
Location: CGK & PBI
Programs: Cruise addict and AirBNB Plat :)
Posts: 3,312
Originally Posted by usedtobeimportant
Apologies if I should add this to an existing thread, I've not posted on CC forums much before.

So I now have a CSR in my hand. What are the first steps I should do?

a) Spend $4000 to get the bonus points
b) Enroll in TSA Global (can this be at any time or within a certain time of receiving the card)
c) Enroll in the lounge access program (Priority Pass).

Anything else? I have a Chase United card so I don't need general guidance, rather CSR specific guidance.

Thanks.
I would apply for Global Entry ($100 app fee) vs TSA pre-check ($85) because GE comes with TSA Pre. And that would be the first thing I do as it will take time for the process.
Actually, enrolling in Priority Pass is pretty simple and quick so you can do that just to get it out of the way.
Then you can sign-up for National Executive membership if you don't have one already.
You have 3 months for the $4K.
aSiAnRiCk is offline  
Old Dec 4, 2019, 5:52 pm
  #1067  
 
Join Date: Jan 2007
Location: NYC
Posts: 302
FWIW, I just applied and was approved instantly for the CSR and received a 34k limit. I have an existing United Club (47k) and Amazon Prime (5k) card, and have opened 1 new card in the past two years (non-Chase).
rmannion is offline  
Old Jan 11, 2020, 3:59 pm
  #1068  
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Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,515
Finally decided to get this card for the SUB yesterday.

even with an 831 FICO I Had to call Recon and move $10k in credit from other Personal cards (I have like 8 total biz/personal).
355F1 is offline  
Old Jan 11, 2020, 4:36 pm
  #1069  
FlyerTalk Evangelist
 
Join Date: Oct 2014
Posts: 10,904
Originally Posted by 355F1
Finally decided to get this card for the SUB yesterday.

even with an 831 FICO I Had to call Recon and move $10k in credit from other Personal cards (I have like 8 total biz/personal).
Credit score has nothing to do with the total amount of credit that Chase will extend to you.

Credit score determines if you are eligible for the card. Your income and monthly house payment determine how much credit Chase will extend, if you are eligible. This makes sense. Someone with a $50k/year income could have an excellent credit score; that doesn't mean that a responsible lender will extend them $500k of credit on a credit card.

I had to move some limit around for the last Chase CC I got. If I remember correctly, the total limit for all Chase cards capped out at half of (income minus 12 * rent) -- basically, half of the money I'd have left in a year after paying rent if I had no other expenses and didn't pay any taxes.
RNE and IndyHoosier like this.
VegasGambler is offline  
Old Jan 11, 2020, 5:28 pm
  #1070  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Originally Posted by 355F1
...even with an 831 FICO I Had to call Recon and move $10k in credit from other Personal cards (I have like 8 total biz/personal).
Congrats. But the need to call had little to do with FICO and everything to do with total credit line.
RNE is offline  
Old Jan 11, 2020, 6:50 pm
  #1071  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Applied for the card.
DELAYED
Got the 2 week message.
Will it be approved at the 450 or 550 annual fee since today is the 11th and a 2 week usually means approved but delayed?
Any experience or data points on this?
EasternTraveler is offline  
Old Jan 11, 2020, 7:05 pm
  #1072  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Applied today and got the 2 weeks message.
Should we call for reconsideration line or wait?
Should we worry about getting the $450 AF instead of tomorrows AF?
EasternTraveler is offline  
Old Jan 11, 2020, 7:18 pm
  #1073  
 
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Originally Posted by EasternTraveler
Applied today and got the 2 weeks message.
Should we call for reconsideration line or wait?
Should we worry about getting the $450 AF instead of tomorrows AF?
You should only call reconsideration if you get rejected. Let it work its way through the system. I got a 1-2 weeks message for the CFU and was approved in around 3-5 days.

Didn't it tell you that there would be a $450 AF for the first year when you signed up? They can't just change the terms unilaterally on you.
STS-134 is offline  
Old Jan 11, 2020, 7:41 pm
  #1074  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Originally Posted by STS-134
You should only call reconsideration if you get rejected. Let it work its way through the system. I got a 1-2 weeks message for the CFU and was approved in around 3-5 days.

Didn't it tell you that there would be a $450 AF for the first year when you signed up? They can't just change the terms unilaterally on you.
Yes she got that offer and I had her print it out.
EasternTraveler is offline  
Old Jan 11, 2020, 8:21 pm
  #1075  
FlyerTalk Evangelist
 
Join Date: Oct 2014
Posts: 10,904
Originally Posted by STS-134
You should only call reconsideration if you get rejected. Let it work its way through the system. I got a 1-2 weeks message for the CFU and was approved in around 3-5 days.

Didn't it tell you that there would be a $450 AF for the first year when you signed up? They can't just change the terms unilaterally on you.
I disagree with this advice. I suggest calling recon if it is not automatically approved. It will speed the process up dramatically.

When I applied for my Hyatt card, it went to the "pending" state. I called recon, and the agent said that we would have to reduce CL on some other Chase cards (I had 3 already; Hyatt was my 4th). So we reduced 2 cards by 10k each and she approved it with a 20k credit line.

The whole call took, maybe, 5 min. Why wait 2 weeks to get a letter in the mail when you can just take care of this right now?

Just call and say something like "I was surprised that my application was not automatically approved; is there any additional information that I can provide?"
VegasGambler is offline  
Old Jan 11, 2020, 10:07 pm
  #1076  
 
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Originally Posted by VegasGambler
I disagree with this advice. I suggest calling recon if it is not automatically approved. It will speed the process up dramatically.

When I applied for my Hyatt card, it went to the "pending" state. I called recon, and the agent said that we would have to reduce CL on some other Chase cards (I had 3 already; Hyatt was my 4th). So we reduced 2 cards by 10k each and she approved it with a 20k credit line.

The whole call took, maybe, 5 min. Why wait 2 weeks to get a letter in the mail when you can just take care of this right now?
Because if recon will ultimately approve you, they will do so whether it's now or later. But if your application is one that the system would automatically approve but a more extensive human review might reject, then you're not doing yourself any favors by calling. You may get yourself rejected when you would have ultimately been accepted had you just waited.

And thinking ahead to the future, if you ultimately decided against keeping the card after the $550 AF hits next year, the delay gives you a few additional days to burn the 2021 Doordash credit.
STS-134 is offline  
Old Jan 12, 2020, 8:16 am
  #1077  
 
Join Date: Aug 2006
Location: ATL, BHM, DUB, County Wexford
Programs: DL DM, AA ExPlt, Diamond HH, HY, BW, & Titanium Elite Marriott
Posts: 4,864
Thanks.
EasternTraveler is offline  
Old Jan 14, 2020, 9:36 am
  #1078  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Moderator Note: This thread is now archived.

Please continue the 2020 discussion here: https://www.flyertalk.com/forum/chas...-benefits.html
StartinSanDiego is offline  


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