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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 10, 2017, 9:46 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Oct 10, 2017, 5:08 pm
  #691  
Original Poster
 
Join Date: Sep 2015
Location: SFO
Posts: 3,881
Originally Posted by KevinInRI
So my questions are...
1) Is there a difference between downgrading the CSP vs closing it that would prevent me from having my app reprocessed? Or was one of the two reconsideration reps misinformed?
2) If that's the case, when can I reapply? Today, tomorrow, next week etc? and would this denial be a factor in any future application decisions? (i.e. don't wanna waste another inquiry if I'm just gonna get denied again)
3) If I can't get the CSR can I cancel the downgrade of the CSP to Freedom and have it converted back to a CSP or would I have to apply for that card all over again too?
4) If I do apply for the CSR again would I still be eligible for the bonus?
See this thread: https://www.flyertalk.com/forum/chas...e-card-10.html

It's all there.
Troopers is offline  
Old Oct 12, 2017, 11:05 am
  #692  
 
Join Date: Sep 2017
Posts: 332
So what are these chances...

I'm new to this game as I got a taste of it on our past vacation in March. I am definitely looking to open a CSR but wondering what are the chances of them offering the 100k signup bonus again...

I realize there are no fortune tellers here but maybe going by what was offered in the past do you think anything better than 50k would be offered.

TIA
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Old Oct 12, 2017, 12:25 pm
  #693  
 
Join Date: Aug 2007
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Not likely.
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Old Oct 12, 2017, 12:48 pm
  #694  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Originally Posted by Caribgrl
...what are the chances of them offering the 100k signup bonus again...
If Chase intends to stay in the premium card segment they will need to offer more than 50,000 points for new accounts, and they will need to add features. I expect Chase to use targeted higher offers, and also to make public offers with higher spending requirements, as they have done with the British Airways card.

Chase first offered 100,000 points for a British Airways card in 2009. The original offer ended, they offered a lower bonus for awhile, and then another 100,000 offer appeared with a higher spending requirement. The offer has run intermittently since, but typically with ~$20,000 spend requirement to earn the full 100k.
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mia is offline  
Old Oct 12, 2017, 1:02 pm
  #695  
 
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 2,877
Originally Posted by Caribgrl
I'm new to this game as I got a taste of it on our past vacation in March. I am definitely looking to open a CSR but wondering what are the chances of them offering the 100k signup bonus again...

I realize there are no fortune tellers here but maybe going by what was offered in the past do you think anything better than 50k would be offered.

TIA
Offering the 100,000 points was a poor decision on their part. They far exceeded their signup goal (which shows it wasn't necessary) and lost a ton of cash on people that were not long-term customers. It is a very lucrative offer to anyone to open a card for $1,500 in rewards. I could kick myself for not jumping on it.

I foresee potential offers of 60-75k. Higher bonuses than 50,000 are likely to be targeted.
Super Mario is offline  
Old Oct 12, 2017, 1:56 pm
  #696  
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Originally Posted by Super Mario
Offering the 100,000 points was a poor decision on their part. They far exceeded their signup goal (which shows it wasn't necessary) and lost a ton of cash on people that were not long-term customers. It is a very lucrative offer to anyone to open a card for $1,500 in rewards. I could kick myself for not jumping on it.
Sure, some took the cash and ran but many of us find the card great and are keeping -- and renewing -- it. A news article from today says the same thing, that their renewals have been quite gd:
JPMorgan Says Customers Are Sticking With Sapphire Reserve Card

JPMorgan Chase & Co. said more customers are sticking with its Sapphire Reserve card than the bank initially expected, a year after it debuted with a sign-up bonus worth a whopping $1,500 in travel perks.Attrition rates on the card, which carries a $450 annual fee, are lower than the bank anticipated and the results are “encouraging,” Chief Financial Officer Marianne Lake said Thursday on a conference call, after the New York-based lender reported third-quarter results. Spending on all Chase credit cards jumped 13 percent from a year earlier, and card revenue rose 3 percent to $1.24 billion, the company said, without breaking out numbers for the Sapphire line.“Sapphire Reserve card spending and engagement is very strong and we’re very pleased with it,” Lake said. “Growth is offsetting the impacts of the significant upfront investments in the Sapphire Reserve, so we’ll see revenues grow from here.
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Old Oct 12, 2017, 9:32 pm
  #697  
LAX
 
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
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Posts: 6,140
Originally Posted by Super Mario
Offering the 100,000 points was a poor decision on their part. They far exceeded their signup goal (which shows it wasn't necessary) and lost a ton of cash on people that were not long-term customers. It is a very lucrative offer to anyone to open a card for $1,500 in rewards. I could kick myself for not jumping on it.

I foresee potential offers of 60-75k. Higher bonuses than 50,000 are likely to be targeted.
While I agree that 100K offer is unlikely, I am holding out for at least 75K before I am willing to pull the trigger.

I think Chase would likely need to put some restrictions in place if it were to offer anywhere near 100K again to keep the churners away.

LAX
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Old Oct 13, 2017, 10:13 am
  #698  
mia
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Location: Miami, Mpls & London
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Posts: 48,959
Attrition rates on the card, which carries a $450 annual fee, are lower than the bank anticipated
Unless JPM published their expectations, an after-the-fact assertion that it's better than expected is nothing more than puffery.
mia is offline  
Old Oct 13, 2017, 10:19 am
  #699  
 
Join Date: Aug 2010
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Originally Posted by mia
Unless JPM published their expectations, an after-the-fact assertion that it's better than expected is nothing more than puffery.
As long as chase likes the puffery and keeps the benefits for us who keep the card.
RedElmo is offline  
Old Oct 13, 2017, 2:04 pm
  #700  
 
Join Date: Feb 2002
Location: NorCal
Posts: 658
Originally Posted by RedElmo
As long as chase likes the puffery and keeps the benefits for us who keep the card.
This. Honestly, we've never held onto a card past a year if we had to pay the annual fee. We're thinking about doing that with the Reserve. It's benefits are just good enough that we might keep it, even though we're currently using two Ink Preferred cards that came with 80K bonus points for only a $99 annual fee.

Will get $300 annual travel credit next calendar year. I don't have Global Entry yet so that's another $100 value. Leaves only $50 to equal the annual fee. If I dump our combined 200K+ Chase UR points (from the Biz Ink Preferred cards + our normal spend on those cards so far) into the Sapphire Reserve account and use the 1.5x bonus, will likely get way more than $50 in value when we book something.
codex57 is offline  
Old Nov 19, 2017, 11:38 am
  #701  
 
Join Date: Sep 2017
Posts: 206
CSR 100k... will it ever come back?

Hey

I was on the phone with an AMAX rep and he said that from his experience, in amax of course, bonuses are cyclical and come back.

What about CSR famous/ infamous 100k sign up.... any of you think it'll ever come back?
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bklgafly is offline  
Old Nov 19, 2017, 11:51 am
  #702  
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IIRC CSP had a similarly high bonus when it first came out and it hasn't come back for that card. I'd say 100K won't come back any time soon for the CSR either, if it ever does.
tmiw is online now  
Old Nov 21, 2017, 1:40 pm
  #703  
 
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
Originally Posted by bklgafly
Hey

I was on the phone with an AMAX rep and he said that from his experience, in amax of course, bonuses are cyclical and come back.

What about CSR famous/ infamous 100k sign up.... any of you think it'll ever come back?
Highly doubtful in my opinion. In the meantime you are giving up on some pretty serious benefits of having this card over hoping that it does come back, 50k points is still a good deal for this card
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HawkeyeFlyer is offline  
Old Dec 7, 2017, 1:59 pm
  #704  
 
Join Date: Dec 2017
Posts: 1
Just wondering if anyone is still receiving the Chase Sapphire Card with the box still? Or are they all arriving in an envelope now?
dmpls79 is offline  
Old Dec 8, 2017, 11:29 am
  #705  
 
Join Date: Dec 2017
Posts: 25
Long time lurker with a quick question. Looking to get the CSC as the travel benefits seem like they would work nicely for my family(I have daughter in college we visit). My question, In order to use the travel insurance, I know you have to use the card itself, BUT does it have to be booked via the Chase website or can it be done via another website itself(Expedia, Southwest, etc...) Thanks!
sandman512 is offline  


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