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Chase closed my credit card account(s) [Archived 2013-mid 2019]

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Old May 15, 2014, 8:16 am
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Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html




If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:

CFPB's complaint form: http://www.consumerfinance.gov/complaint/

When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
Related threads: 2013.1 2013.4
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html

On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.

Mortgasm provided more detail as follows:

001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
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Chase closed my credit card account(s) [Archived 2013-mid 2019]

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Old Dec 23, 2016, 6:10 pm
  #1276  
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Originally Posted by Stgermainparis
I've been using WMBP for $1k-4k per month on various Chase cards for about 2 years (Ink, CSR, CSP, Freedom). I don't do any MS on any of the cards, though I do exploit quarterly bonuses on Freedom. No Chase bank accounts. Otherwise, I keep proportionately low balances on my cards and use them for everyday spend. The only reason I do BP is to use my 2x ST DL debits for a total of $8k payments per month (to get the measly 4k points).

Data on this thread suggests that WMBP can be a contributing factor to shut down. But I can't find evidence on FT that it has been the only factor. Clearly I'm wondering if I need to have a new strategy like MOs for maxing out my STDL debit.
How about spelling out some of your abbreviations? Many of us are lost.
WMBP? BP? ST DL? Thx
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Old Dec 23, 2016, 6:37 pm
  #1277  
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Originally Posted by philemer
How about spelling out some of your abbreviations? Many of us are lost.
WMBP? BP? ST DL? Thx
Give it a guess - WMT Bill Pay. SunTrust. Delta. I am surprised ST DL debit card is still alive, given Debit Card transaction fee is capped and even as retarded as BofA, has discontinued the AS debit card for almost 3 years by now. Chase discontinued its CO debit card a few months after the Durbin Amendment and that was back in 2010 because it essentially made the bank lose money on debit card PIN transaction.

Last edited by philemer; Dec 23, 2016 at 9:22 pm Reason: removed rude comment
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Old Dec 23, 2016, 11:36 pm
  #1278  
 
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Originally Posted by Happy
Give it a guess - WMT Bill Pay. SunTrust. Delta. I am surprised ST DL debit card is still alive, given Debit Card transaction fee is capped and even as retarded as BofA, has discontinued the AS debit card for almost 3 years by now. Chase discontinued its CO debit card a few months after the Durbin Amendment and that was back in 2010 because it essentially made the bank lose money on debit card PIN transaction.
It's alive, but not really worth the hassle esp with the caps and .5 earning rates. I keep telling myself to let it go, but the points+debit combo make me insanely persistent. There's at least one FT thread devoted to it.
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Old Dec 24, 2016, 4:47 pm
  #1279  
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Originally Posted by Stgermainparis
It's alive, but not really worth the hassle esp with the caps and .5 earning rates. I keep telling myself to let it go, but the points+debit combo make me insanely persistent. There's at least one FT thread devoted to it.
My guess is as long as your WMBP is not the $1998.12 amount, you should be OK with your STDL debit card payments. AS debit card was always only 0.5 mile but there was no earning cap so it could be scaled. With the earning cap the STDL became a tedious routine without "excitement". However if it is still alive, that is still a low cost mile generator, provided the AF is not at $75 which was the case when it earned 1 mile per $. AS debit card only had $35 fee IIRC, commensurate with the low earning.
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Old Dec 27, 2016, 11:22 am
  #1280  
 
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Originally Posted by Happy
My guess is as long as your WMBP is not the $1998.12 amount, you should be OK with your STDL debit card payments. AS debit card was always only 0.5 mile but there was no earning cap so it could be scaled. With the earning cap the STDL became a tedious routine without "excitement". However if it is still alive, that is still a low cost mile generator, provided the AF is not at $75 which was the case when it earned 1 mile per $. AS debit card only had $35 fee IIRC, commensurate with the low earning.
The AF is, indeed, still $75, but I figure I'm getting 48k SM for a total of around $135-150/year (AF+fees at WM). The time and hassle, though, is starting to kill the small bit of satisfaction. May cancel when my AF comes due.

Anyway, so you're saying that Chase should be okay with payments that are, say, $2500 or $800 or whatever. Basically they don't like clear VGC payments via WMBP?
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Old Dec 27, 2016, 1:00 pm
  #1281  
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Originally Posted by Stgermainparis
The AF is, indeed, still $75, but I figure I'm getting 48k SM for a total of around $135-150/year (AF+fees at WM). The time and hassle, though, is starting to kill the small bit of satisfaction. May cancel when my AF comes due.

Anyway, so you're saying that Chase should be okay with payments that are, say, $2500 or $800 or whatever. Basically they don't like clear VGC payments via WMBP?
My guess is, even WMBP there is still some difference between using a real bank debit card which yours is, and the Gebits. Sounds like your STDL payments are quite regular so it might have established a pattern once or twice a month in similar interval and similar amount against your spends. Would not worry about it. But as you said, the tedious and hassle plus potential problem, might not worth it anymore.
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Old Jan 30, 2017, 2:23 pm
  #1282  
 
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Programs: Marriott - Titanium, AA - Lifetime Gold
Posts: 333
or otherwise maintaining credit card accounts for the purpose of generating rewards

How you could lose your points

Your points don’t expire as long as your account is open, however, you’ll immediately lose all your points if your account status changes, or your account is closed, for any of the following reasons:

we believe that you’ve misused the program in any way, for example:
··
by buying or selling points
··
by moving or transferring points to an ineligible third party or account
··
by repeatedly opening or otherwise maintaining credit card accounts for the purpose of generating rewards

https://chaseonline.chase.com/resources/RPA0309_Web.pdf

SO, I guess I will not open any credit card for the purpose of generating rewards......

Last edited by Duke5150; Jan 30, 2017 at 2:29 pm
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Old Jan 31, 2017, 6:02 am
  #1283  
mia
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The earliest mention of these terms was in August 2014:

http://www.flyertalk.com/forum/23295140-post421.html

...have you not read them before?
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Old Feb 2, 2017, 7:29 pm
  #1284  
 
Join Date: Feb 2017
Posts: 1
Chase closed cards...how long to apply again?

Hi everyone
I'm quite new to the credit score build-up journey. Right now I have BOA Cash rewards with 7k limit (opened in Oct, 2015) and Discover It with 4.7k limit (opened in Jul 2016). Both of the limit were actually increased after several request. My credit score at the new year of 2017 was 724. It's unfortunate that I have a short history. In Oct 2016, I tried to apply for the Citi Double Cash card and got rejected. Please understand that I don't actually need to borrow money. I just want to spend money to get rewards and build the score. I tend to pay back immediately and my utilization ratio is always lower than 5%.

And with the new year spirit, I did a stupid action. I applied for Chase Sapphire Reserve. Somehow they approved me immediately with 17k limit. Then I thought maybe luck came to me, I became greedy. see how greed can kill us. Smiley Sad the day after that, i apply for citi double cash again and got rejected. But I didn't stop there. With the new spirit of getting accepted for Chase, and because I do have quite a lot of money to spend in January, I decided to apply for Chase Marriott Premier Card. I got accepted for 7k limit. I then used the card immediately, maxed out the card two times. And because I do want to spend more and with a time limit, I then stupidly asked for credit line increase with this card. The reason I spent a lot with Chase Marriott is because I want to get the points bonus from them (the 150k bonus for 30k spending first year). So far, it's good. I got my goal. I got 100k points bonus from the Chase Reserve and around 120k points in my Marriott. Again, I'm willing to pay the annual fee and I just want to spend money in a beneficial way with rewards and build the score for the future.

Then it came last Friday. Chase closed all accounts without notice. I were shocked. Called them and ask for reconsideration. They ignored and denied. But thanks god I still can redeem my points. So I'm not sure it's good news or bad news. Good news I get free points. Bad news I lost a relationship with Chase. But seriously. Chase claimed I inquired a lot and had a short credit history. They claimed I posed a credit risk. I honestly don't understand. But I guess because I pay off immediately, they can't get interest from me. But then I also spend a lot, which brings a lot of profit for them. I spent almost 30k in 4 weeks.To be honest, I don't get it why this happened to me.

But anw, the past is the past. My question is will I be able to apply for Chase Unlimited Freedom around August or September of 2017 (which means 6-7 months from now)? Or should I wait for 24 months to apply for a Chase card? Or should I give up on Chase forever? Will their closing my two cards be the final verdict that will become the stain of my life? And yes, the reason I still want to reapply with Chase is because I want to diversify the portfolio of credit cards and yes, their points program is among the best one. I still want to own a Chase card. Smiley Sad

Hope that you guys can give me advice. And sorry for my long stupid story. Just want to make clear my situation.
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Old Feb 2, 2017, 8:47 pm
  #1285  
 
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Welcome to FlyerTalk.
You should check out this thread as it has answers to all your questions. Good luck

http://www.flyertalk.com/forum/chase...solidated.html
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Old Feb 2, 2017, 9:45 pm
  #1286  
 
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Open a Checking account with Chase and show some love,
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Old Feb 3, 2017, 8:35 am
  #1287  
 
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Originally Posted by KP Pham
Hi everyone
I'm quite new to the credit score build-up journey. Right now I have BOA Cash rewards with 7k limit (opened in Oct, 2015) and Discover It with 4.7k limit (opened in Jul 2016). Both of the limit were actually increased after several request. My credit score at the new year of 2017 was 724. It's unfortunate that I have a short history. In Oct 2016, I tried to apply for the Citi Double Cash card and got rejected. Please understand that I don't actually need to borrow money. I just want to spend money to get rewards and build the score. I tend to pay back immediately and my utilization ratio is always lower than 5%.

And with the new year spirit, I did a stupid action. I applied for Chase Sapphire Reserve. Somehow they approved me immediately with 17k limit. Then I thought maybe luck came to me, I became greedy. see how greed can kill us. Smiley Sad the day after that, i apply for citi double cash again and got rejected. But I didn't stop there. With the new spirit of getting accepted for Chase, and because I do have quite a lot of money to spend in January, I decided to apply for Chase Marriott Premier Card. I got accepted for 7k limit. I then used the card immediately, maxed out the card two times. And because I do want to spend more and with a time limit, I then stupidly asked for credit line increase with this card. The reason I spent a lot with Chase Marriott is because I want to get the points bonus from them (the 150k bonus for 30k spending first year). So far, it's good. I got my goal. I got 100k points bonus from the Chase Reserve and around 120k points in my Marriott. Again, I'm willing to pay the annual fee and I just want to spend money in a beneficial way with rewards and build the score for the future.

Then it came last Friday. Chase closed all accounts without notice. I were shocked. Called them and ask for reconsideration. They ignored and denied. But thanks god I still can redeem my points. So I'm not sure it's good news or bad news. Good news I get free points. Bad news I lost a relationship with Chase. But seriously. Chase claimed I inquired a lot and had a short credit history. They claimed I posed a credit risk. I honestly don't understand. But I guess because I pay off immediately, they can't get interest from me. But then I also spend a lot, which brings a lot of profit for them. I spent almost 30k in 4 weeks.To be honest, I don't get it why this happened to me.

But anw, the past is the past. My question is will I be able to apply for Chase Unlimited Freedom around August or September of 2017 (which means 6-7 months from now)? Or should I wait for 24 months to apply for a Chase card? Or should I give up on Chase forever? Will their closing my two cards be the final verdict that will become the stain of my life? And yes, the reason I still want to reapply with Chase is because I want to diversify the portfolio of credit cards and yes, their points program is among the best one. I still want to own a Chase card. Smiley Sad

Hope that you guys can give me advice. And sorry for my long stupid story. Just want to make clear my situation.
I'll try to answer some of your questions.
1. With a short credit history Chase and others will look at how many new applications even after approval. They probably saw the other apps and wondered why you needed some much credit in a short time. This is a marathon not a sprint and many people get caught like you over doing it. Also asking for a credit increase made them look at your history since your applications.

2. you charged and paid off $30k+ in 1 month on the Marriot card. From Chases stand point that would be equal to a yearly income of at least $360K. So what did you put for yearly income? If less than 360k I'm sure they looked at you as a manufactured spender. Not the customer they are looking for.

3. Others will have to give you advise on when you may get back to Chase. Like satman40 who told you to open a checking account and get some history with them. Again good luck.

Last edited by jjmiller69; Feb 3, 2017 at 11:56 am Reason: correction
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Old Feb 3, 2017, 11:33 am
  #1288  
 
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Originally Posted by KP Pham
But anw, the past is the past. My question is will I be able to apply for Chase Unlimited Freedom around August or September of 2017 (which means 6-7 months from now)? Or should I wait for 24 months to apply for a Chase card? Or should I give up on Chase forever? Will their closing my two cards be the final verdict that will become the stain of my life? And yes, the reason I still want to reapply with Chase is because I want to diversify the portfolio of credit cards and yes, their points program is among the best one. I still want to own a Chase card. Smiley Sad

Hope that you guys can give me advice. And sorry for my long stupid story. Just want to make clear my situation.
You aren't necessarily banned forever, but I would expect to have to wait at least one year before you have a realistic chance of getting approved for another Chase card.
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Old Feb 3, 2017, 5:25 pm
  #1289  
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Originally Posted by KP Pham
With the new spirit of getting accepted for Chase, and because I do have quite a lot of money to spend in January, I decided to apply for Chase Marriott Premier Card. I got accepted for 7k limit. I then used the card immediately, maxed out the card two times. And because I do want to spend more and with a time limit, I then stupidly asked for credit line increase with this card.
My guess is this is what did you in. If you read in the wiki, Chase doesn't take kindly to short cycling (or maxing things out in general I'd guess). That combined with the brand new relationship and attracting attention to your account by asking for a CL increase just set off the risk alarms.

Get a checking account, use it, and try for an FU in 12-13 months and GO SLOW.
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Old Feb 6, 2017, 3:08 pm
  #1290  
jk2
 
Join Date: Dec 2010
Posts: 1,516
I need an advice.

After my last Chase shutdown, I applied again for IHG and Ritz cards. First one was instantly approved, Ritz went pending. Today I got a letter that states that Chase wouldn't approve for Ritz card, because I have a Ritz card. The thing is, I HAD a Ritz card, that was shutdown a year ago together with other cards. For some reason, I still see it on my account, even if it says 'account is closed'. So, here is the dilemma - should I ignore it or should I call Chase and tell them that Ritz account was closed year ago and cannot be active, so they may reconsider my application. But I don't want to bring any attention to my history with Chase that would sacrifice my approved IHG card. Also, I am well over 5/24 and even if Ritz is not subject 5/24, Chase rep can easily make a decision using 5/24.

What do you think?
jk2 is offline  


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