May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Oct 12, 2016, 9:30 am
#1216
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Wait...I would reconsider. That's a significant amount of company liability/money to put on a personal card...can you/she float that much for a couple months? Also, can her/your personal and business income support that amount of monthly charges?
You/she are exposing yourselves to lots of risk.
You/she are exposing yourselves to lots of risk.
OP, are you doing any other kind of MS on the cards? That's the big question. If you are doing MS AND this spending, there is definitely an increased risk of eyes on your account.
Oct 12, 2016, 10:55 am
#1218
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Yes I misunderstood you. I thought you were speaking of the liability from Chase's standpoint of shutdown. But rather you were speaking from the OP's liability to have to pay it back.
Oct 12, 2016, 11:53 am
#1220
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Can anyone provide insight into potential risks for this upcoming opportunity?
My girlfriend can pay her company's phone bill by CC which runs anywhere from 10k-20k per month. I had her sign up for the Ink Plus and she got approved. She will most likely hit the cap of 250k UR per year at 5x. Is she at risk of a shutdown for 5x point abuse?
My girlfriend can pay her company's phone bill by CC which runs anywhere from 10k-20k per month. I had her sign up for the Ink Plus and she got approved. She will most likely hit the cap of 250k UR per year at 5x. Is she at risk of a shutdown for 5x point abuse?
Oct 12, 2016, 2:38 pm
#1221
Join Date: Dec 2015
Posts: 530
also grab the SimplyCash Plus from Amex. That is free $2.5k in your case.
Oct 12, 2016, 3:19 pm
#1222
Join Date: Aug 2014
Posts: 1,303
Note that you don't have to be "abusing" the system for Chase to shut you down. They could just decide that they don't like the amount of (legit) bonus spend you are doing. I wouldn't put that much 5x spend on any card linked to me personally...but then again, you are likely to get over 1 million UR points if you do this, and can travel for quite a while on that.
Oct 12, 2016, 3:51 pm
#1223
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Chase may be different, but American Express is sensitive to employees using their personal cards to subsidize their employer's cash flow. I know you think the employer is doing you a favor by allowing you to earn rewards, but the bank isn't focused on rewards. They see a potentially under-capitalized company using their employees' credit lines. At American Express, if the expenses are disproportionate your personal income and spending history it will elicit a financial review. Remember, you are liable for the credit card transaction even if your employer pays late or does not pay at all.
Oct 12, 2016, 8:55 pm
#1224
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,764
Chase may be different, but American Express is sensitive to employees using their personal cards to subsidize their employer's cash flow. I know you think the employer is doing you a favor by allowing you to earn rewards, but the bank isn't focused on rewards. They see a potentially under-capitalized company using their employees' credit lines. At American Express, if the expenses are disproportionate your personal income and spending history it will elicit a financial review. Remember, you are liable for the credit card transaction even if your employer pays late or does not pay at all.
AMEX is worried about getting paid. If the employer suddenly defaults on reimbursement, the employee then has no ability to pay the large business expenses charged to the card, then it would be on AMEX onus to get that money back.
Oct 12, 2016, 9:13 pm
#1225
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
Although, I don't see how this is any different than AMEX issuing a company credit card and the company going under...
Oct 13, 2016, 7:50 am
#1226
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 954
Just trying to get a sense of my risk here... if Chase shuts you down, do they leave your banking accounts open? If they close them, do you forfeit your money in them or do they return the funds via a check or something?
Oct 13, 2016, 7:55 am
#1227
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
It seems that most shut downs include all accounts, as Chase will sever the banking relationship. They will not, however, keep your money. You would want to transfer your UR points out of the Chase UR warehouse and into a non-proprietary program, such as an airline or hotel.
Oct 13, 2016, 8:00 am
#1228
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
When they shut me down, it included my bank accounts. They, however, gave me like a month to empty out my bank accounts before those were closed. They mentioned though sending me a check if anything was left over. I just ACH'd everything out.
Oct 13, 2016, 8:06 am
#1229
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Business cards are not issued to businesses, they are issued to individuals who are personally responsible for the entire balance even if the business is incorporated -and- the applicant also pledges the company's assets. An employee who is not an owner or officer cannot make that pledge. (This is true at American Express, Bank of America, Chase, Citi, anywhere that issues mass market "business" cards.)
Corporate cards are issued to businesses, but they are larger enterprises than we are probably discussing in this thread.
Oct 13, 2016, 8:07 am
#1230
Join Date: Aug 2014
Posts: 1,303
Chase may be different, but American Express is sensitive to employees using their personal cards to subsidize their employer's cash flow. I know you think the employer is doing you a favor by allowing you to earn rewards, but the bank isn't focused on rewards. They see a potentially under-capitalized company using their employees' credit lines. At American Express, if the expenses are disproportionate your personal income and spending history it will elicit a financial review. Remember, you are liable for the credit card transaction even if your employer pays late or does not pay at all.