VeriFLY experiences
Jan 1, 2022, 2:38 pm
#976
Join Date: Jan 2010
Posts: 3,190
BA.com:
"We haven’t verified COVID-19 travel documents for everyone travelling on this booking. Passengers cannot check in until we verify all required documents. Add documents below or check your verification status."
Verifly:
"Ready to travel" for over 24 hours now.
Do the two systems not talk to each other?
rb211.
"We haven’t verified COVID-19 travel documents for everyone travelling on this booking. Passengers cannot check in until we verify all required documents. Add documents below or check your verification status."
Verifly:
"Ready to travel" for over 24 hours now.
Do the two systems not talk to each other?
rb211.
Jan 1, 2022, 3:11 pm
#977
Join Date: Jun 2015
Posts: 63
Return to UK date
Getting ready to return to LHR from YVR.
Flight leaves YVR on 3 Jan, arriving 4 Jan. But when VeriFLY automatically populates flight time it seems it uses UK time for departure time.. so if I select flight date as 3 Jan, it populates departure of 0505 3 Jan, arrival 1425 3 Jan (but in reality that is the 2 Jan departure from YVR - 2105 2 Jan, arrival 1425 3 Jan), so its autopopulating with the incorrect flight time/date.
I assume I should be selecting the accurate flight date in the date field, and ignore that the auto populated flight time/dates are incorrect?
Anyone else seen this problem?
Flight leaves YVR on 3 Jan, arriving 4 Jan. But when VeriFLY automatically populates flight time it seems it uses UK time for departure time.. so if I select flight date as 3 Jan, it populates departure of 0505 3 Jan, arrival 1425 3 Jan (but in reality that is the 2 Jan departure from YVR - 2105 2 Jan, arrival 1425 3 Jan), so its autopopulating with the incorrect flight time/date.
I assume I should be selecting the accurate flight date in the date field, and ignore that the auto populated flight time/dates are incorrect?
Anyone else seen this problem?
Jan 1, 2022, 11:00 pm
#978
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,105
Apologies... may I bring up again my question?
How VeriFLY manages trips to US with overnight connecting flights in relation to the new times requirements for Covid tests?
My itinerary is AMS-HEL /overnight/ HEL-LHR-JFK. If I take the test 1 day before the first flight, is VeriFLY going to accept it or not since the LHR-JFK is basically on day two?
Could also BA have problems with it?
My itinerary is AMS-HEL /overnight/ HEL-LHR-JFK. If I take the test 1 day before the first flight, is VeriFLY going to accept it or not since the LHR-JFK is basically on day two?
Could also BA have problems with it?
Jan 3, 2022, 3:07 pm
#979
Join Date: Nov 2014
Location: SoCal,
Programs: BAEC Gold, AA PPro
Posts: 771
The two screen grabs are from a communication I had with Verifly. I'm thinking I need to wait to actually have my Antigen test, with QR code, before I can insert? Or does there need to actually be a template available for my origin-destination - LAX-OPO, for me to scan a QR code and then enter my flight information. Lol, I am really confused now. (I forgot to remove the CSR name, but she was very nice, very helpful.) I really just want to verify that I am not jumping the gun looking for a template before I get my test results. Cheers
Jan 3, 2022, 4:04 pm
#980
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,830
The two screen grabs are from a communication I had with Verifly. I'm thinking I need to wait to actually have my Antigen test, with QR code, before I can insert? Or does there need to actually be a template available for my origin-destination - LAX-OPO, for me to scan a QR code and then enter my flight information. Lol, I am really confused now. (I forgot to remove the CSR name, but she was very nice, very helpful.) I really just want to verify that I am not jumping the gun looking for a template before I get my test results. Cheers
Jan 3, 2022, 9:12 pm
#981
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,265
Not sure if things have been resolved now, but In case anybody is having issues uploading the U.K. PLF - it is a known issue with VeriFLY and they are working to rectify it. In addition, the pilot on tonight’s (Monday 3rd) BA208, claims one of the reasons for our delay is due to a VeriFLY outage which significantly slowed down Covid doc checks for passengers. On the U.K. PLF issue - we just kept trying to upload until it finally was accepted, but it took several hours.
Pilot37
Pilot37
Jan 3, 2022, 9:55 pm
#982
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Not sure if things have been resolved now, but In case anybody is having issues uploading the U.K. PLF - it is a known issue with VeriFLY and they are working to rectify it. In addition, the pilot on tonight’s (Monday 3rd) BA208, claims one of the reasons for our delay is due to a VeriFLY outage which significantly slowed down Covid doc checks for passengers. On the U.K. PLF issue - we just kept trying to upload until it finally was accepted, but it took several hours.
Pilot37
Pilot37
Jan 4, 2022, 2:33 am
#983
Join Date: Dec 2014
Location: UK
Programs: BA
Posts: 174
I used VeriFLY a couple of days ago coming back from Italy, the airport this time didn't check my docs so presume something showed that they had been verified already, they did check them in Sept despite uploading to both BA and VeriFLY. Still have to manually upload Vaccine Certificate as NHS use the short form of my name which triggers VeriFLY to reject it on QR code scan as it doesn't match name on my passport.
Jan 4, 2022, 3:44 am
#984
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,265
Pilot37
Jan 4, 2022, 3:56 am
#985
Join Date: Jul 2017
Programs: BA Gold for Life, EK, AC, VS, Accor Platinum, Hyatt, Marriott, Jumeirah
Posts: 53
US Attestation check
Checked in at The First Wing for BA207 (MIA), yesterday, using a fully completed VeriFLY and was told that I had to re-do the attestation, using a QR code displayed by the check-in desk. The agent needed to see the resulting email confirmation before check-in could take place. Anyone else experienced this?
Jan 4, 2022, 5:18 am
#986
Join Date: Jul 2009
Location: London, UK
Programs: BA Executive Club (GGL, GFL)
Posts: 226
Just to add one additional data point, Verifly worked perfectly at Istanbul coming back to LHR on 2 January. Check in staff well aware of it and no additional documents were required to be shown.
Jan 4, 2022, 5:21 am
#987
Join Date: Oct 2013
Location: London
Programs: BAEC bouncing from Blue to Gold to Blue VSFC Red CXGreen Club Accor Platinum Hilton Silver.
Posts: 914
Just used VeriFLY at LGW without any issues. Just wish Express Test was as efficient I had to chase them for my result overnight.
John
John
Jan 4, 2022, 3:45 pm
#988
Join Date: Oct 2004
Location: Boston, London
Programs: BA GGL/GfL
Posts: 321
Getting ready to return to LHR from YVR.
Flight leaves YVR on 3 Jan, arriving 4 Jan. But when VeriFLY automatically populates flight time it seems it uses UK time for departure time.. so if I select flight date as 3 Jan, it populates departure of 0505 3 Jan, arrival 1425 3 Jan (but in reality that is the 2 Jan departure from YVR - 2105 2 Jan, arrival 1425 3 Jan), so its autopopulating with the incorrect flight time/date.
I assume I should be selecting the accurate flight date in the date field, and ignore that the auto populated flight time/dates are incorrect?
Anyone else seen this problem?
Flight leaves YVR on 3 Jan, arriving 4 Jan. But when VeriFLY automatically populates flight time it seems it uses UK time for departure time.. so if I select flight date as 3 Jan, it populates departure of 0505 3 Jan, arrival 1425 3 Jan (but in reality that is the 2 Jan departure from YVR - 2105 2 Jan, arrival 1425 3 Jan), so its autopopulating with the incorrect flight time/date.
I assume I should be selecting the accurate flight date in the date field, and ignore that the auto populated flight time/dates are incorrect?
Anyone else seen this problem?
Any solutions other than forcing the correct date of departure and ignoring the mess the app then makes of the flight time & date?
Jan 4, 2022, 8:10 pm
#989
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,274
Checked in at The First Wing for BA207 (MIA), yesterday, using a fully completed VeriFLY and was told that I had to re-do the attestation, using a QR code displayed by the check-in desk. The agent needed to see the resulting email confirmation before check-in could take place. Anyone else experienced this?
Jan 5, 2022, 2:12 am
#990
Join Date: Aug 2004
Location: London, UK
Programs: BA GGL, HHonors Diamond
Posts: 910
Grrrrrr. I feel sure I'm flying BA to Amsterdam tomorrow.....
UPDATE - Looking in Verifly at the list of supported destinations (last updated July 2021) the Netherlands is supported for AA and Aer Lingus but not for BA. Have gone through the TRAVELDOCS.BA.COM links instead.
Wondering why the discrepancy for BA.
UPDATE - Looking in Verifly at the list of supported destinations (last updated July 2021) the Netherlands is supported for AA and Aer Lingus but not for BA. Have gone through the TRAVELDOCS.BA.COM links instead.
Wondering why the discrepancy for BA.
Last edited by David_Doyle; Jan 5, 2022 at 3:41 am Reason: Updated info.