VeriFLY experiences
Dec 3, 2021, 2:54 pm
#767
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 2,403
CDG-LHR-DXB next week so will be transiting LHR.
My understanding is that I don’t need a UK PLF as I’ll be transiting airside.
However, how do I get VeriFLY to understand this as it’s asking me for the QR of the PLF for the CDG-LHR flight?
My understanding is that I don’t need a UK PLF as I’ll be transiting airside.
However, how do I get VeriFLY to understand this as it’s asking me for the QR of the PLF for the CDG-LHR flight?
Dec 3, 2021, 3:11 pm
#768
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Flew to BER recently.
Required doc was vaccination certificate - uploaded okay, verified after one day.
Verifly clearly stated that a passenger is required to complete the Digitale Einreiseanmeldung (Germany’s equivalent of the UK’s Passenger Locator Form) but isn’t required to upload it. So I didn’t. But I received an email subsequently that my documents were incomplete because I hadn’t uploaded the DE. A total disconnect.
Required doc was vaccination certificate - uploaded okay, verified after one day.
Verifly clearly stated that a passenger is required to complete the Digitale Einreiseanmeldung (Germany’s equivalent of the UK’s Passenger Locator Form) but isn’t required to upload it. So I didn’t. But I received an email subsequently that my documents were incomplete because I hadn’t uploaded the DE. A total disconnect.
Dec 3, 2021, 3:27 pm
#769
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 2,403
Flew to BER recently.
Required doc was vaccination certificate - uploaded okay, verified after one day.
Verifly clearly stated that a passenger is required to complete the Digitale Einreiseanmeldung (Germany’s equivalent of the UK’s Passenger Locator Form) but isn’t required to upload it. So I didn’t. But I received an email subsequently that my documents were incomplete because I hadn’t uploaded the DE. A total disconnect.
Required doc was vaccination certificate - uploaded okay, verified after one day.
Verifly clearly stated that a passenger is required to complete the Digitale Einreiseanmeldung (Germany’s equivalent of the UK’s Passenger Locator Form) but isn’t required to upload it. So I didn’t. But I received an email subsequently that my documents were incomplete because I hadn’t uploaded the DE. A total disconnect.
Dec 3, 2021, 6:20 pm
#770
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,274
I have been playing around with VeriFLY to see how it interacts with BA MMB and OLCI, and in particular whether it allows a boarding pass to be printed. Now there are many reasons why a boarding pass proves to be elusive (and a whole separate thread, via the BA Forum Dashboard). But on a route where VeriFLY is strongly encouraged - e.g. USA and Canada, there is a specific message on OLCI where BA hasn't seen your VeriFLY input. Viz.:
This appears in the OLCI process on the screen before the seat selection / confirmation. If you have done VeriFLY and you have the Ready to Travel pass with the green tick but see the above then something has gone wrong, so check the obvious details in VeriFLY such as flight numbers and dates. Normally if you have the Ready to Travel pass then almost immediately OLCI takes you on to the usual seat selection/fconfirmation screen. This is the same in App, tablet and PC versions. Occasionally the feed of data from VeriFLY to BA is disrupted, but usually the above message would go once you have got a correctly lined up Ready to Travel pass.
This appears in the OLCI process on the screen before the seat selection / confirmation. If you have done VeriFLY and you have the Ready to Travel pass with the green tick but see the above then something has gone wrong, so check the obvious details in VeriFLY such as flight numbers and dates. Normally if you have the Ready to Travel pass then almost immediately OLCI takes you on to the usual seat selection/fconfirmation screen. This is the same in App, tablet and PC versions. Occasionally the feed of data from VeriFLY to BA is disrupted, but usually the above message would go once you have got a correctly lined up Ready to Travel pass.
Dec 4, 2021, 2:43 am
#771
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Titanium Elite, Hilton Diamond, IHG Diamond Amb
Posts: 1,774
Sorry if this is the wrong thread, but I suspect the problem does lie with VeriFLY for us.
Has anyone managed to check in online for a BA itinerary originating outside the UK? We are flying CDG-LHR-DXB tomorrow and have completed VeriFLY for the LHR-DXB leg. But now BA says we need to have our documents checked at the airport and won’t let us check in or select seats for free (we are BA blue). Does anyone have some advice or recent experience?
The error message is:“ We’re sorry, your online check-in can’t be completed right now. We may not have been able to verify your health documentation – check travel and entry requirements here. Please proceed to the airport with your required documentation to check-in and collect your boarding pass.”
Has anyone managed to check in online for a BA itinerary originating outside the UK? We are flying CDG-LHR-DXB tomorrow and have completed VeriFLY for the LHR-DXB leg. But now BA says we need to have our documents checked at the airport and won’t let us check in or select seats for free (we are BA blue). Does anyone have some advice or recent experience?
The error message is:“ We’re sorry, your online check-in can’t be completed right now. We may not have been able to verify your health documentation – check travel and entry requirements here. Please proceed to the airport with your required documentation to check-in and collect your boarding pass.”
Dec 4, 2021, 2:57 am
#772
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,844
Well you are basically in the scenario just mentioned above, namely that the automated side isn't working for you, perhaps due to the CDG-LHR leg. At the risk of asking the obvious, did VeriFLY give you a pass for CDG-LHR, in other words have you put in a PLF + transit sector for that?
Dec 4, 2021, 3:00 am
#774
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,844
Didn't work quite that smoothly for me, on my Sunday flight LHR->SFO. Verifly accepted all the info promptly, but I got the error you mentioned several times over the 24 hours before the flight, including the morning of. Finally, about 2 hours before the 11am flight, I was suddenly able to get a boarding pass.
Dec 4, 2021, 4:00 am
#775
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
So - just upload your vaccination cert and the German PLF together, regardless of what message the screen displays.
Dec 4, 2021, 4:18 am
#776
Join Date: Feb 2020
Programs: British Airways Executive Club Gold, Marriott Bonvoy Titanium Elite, Hilton Diamond, IHG Diamond Amb
Posts: 1,774
Well you are basically in the scenario just mentioned above, namely that the automated side isn't working for you, perhaps due to the CDG-LHR leg. At the risk of asking the obvious, did VeriFLY give you a pass for CDG-LHR, in other words have you put in a PLF + transit sector for that?
Happily, an amazing BA agent at NCL has sorted us out today after we checked in for AF NCL-CDG. He checked our documents and checked us in for the flights from CDG.
Dec 4, 2021, 4:49 am
#778
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,844
Hi CWS, thanks as always for your help. We did look at doing VeriFLY for CDG-LHR but it wanted us to put in a PLF. My understanding from Gov UK was we don’t need a PLF for an airside transit. Is that right? We therefore didn’t generate a CDG-LHR pass on VeriFLY and just stuck with an LHR-DXB pass. This is our first time using VeriFLY, as you may be able to tell..
Dec 5, 2021, 3:19 am
#779
Join Date: Aug 2018
Posts: 11
VeriFLY updated for new UK pre departure test requirement?
Apologies if this has been covered elsewhere, but does anyone know when VeriFLY will be updated to reflect the new rule changes?
I have just received the following email from BA which suggests that pre departure negative result will have to be uploaded to the app. However, the app is still showing a green tick next to test results as I have uploaded my vaccine certificate.
thanks
I have just received the following email from BA which suggests that pre departure negative result will have to be uploaded to the app. However, the app is still showing a green tick next to test results as I have uploaded my vaccine certificate.
thanks