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Modified COVID-19 catering, effective 20 January 2021

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Old Jan 22, 2021, 4:50 pm
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Last edit by: Enigma368
Modified COVID-19 catering, effective 20 January 2021 until further notice.
Previous discussion: COVID Friendly Catering Revealed By British Airways

A reduced service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety. All meals apart from First are served on single trays. Portion sizes, particularly in Club World, have been significantly reduced compared to pre-Covid.

On BA CityFlyer full service has resumed, with the exception of hot towels and warmed bread in Club Europe. See dedicated wiki thread for full details.


Details of the current service are available on BA.com

Changes from pre-COVID service:

Euro Traveller
  • Buy-on-board M&S menu replaced with pre-order Tom Kerridge menu
  • Complimentary bottle of water and packaged ambient snack offered to all passengers
Club Europe
  • Band 1 now receives the same service as Express (light breakfast > brunch > lunch > afternoon tea > dinner)
  • Band 2 now receives the same service as Bands 3 and 4 (breakfast > rest of the day)
  • Band 3 should still have a drinks run before serving lunch and dinner
  • No hot towels
  • No menus on Band 3 / Band 4 services
  • Dessert served in ceramic dish rather than plastic pot
  • No starter for Express / Band 1 lunch and dinner services
  • No cheese for Band 3 / Band 4 rest of the day services
  • One fewer sandwich for afternoon tea services
  • One type of (warm) bread roll available, wrapped in sealed plastic, served from a basket
World Traveller
  • No roll/butter served with main meal, cheese and crackers also not provided
  • Inflight snack (previously took the form of a Magnum ice cream) and tuck box suspended - replaced with Walkers shortbread o/r from galley.
World Traveller Plus
  • TBC
Club World
  • No hot towels
  • Meals served on one tray at the same time
  • No choice of starter or dessert
  • Portion sizes have been substantially reduced. Starters, cheese and dessert are all served in mini ramekins
First
  • No hot towels
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Modified COVID-19 catering, effective 20 January 2021

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Old Dec 29, 2021, 2:23 pm
  #916  
 
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Originally Posted by Can I help you
Do&Co promised so much but the product they are delivering is a joke.
Do & Co do nice catering on Iberia, I think the issue is almost certainly how much BA is paying them.
mrow, orbitmic, alex67500 and 2 others like this.
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Old Dec 29, 2021, 2:23 pm
  #917  
Ambassador: Emirates Airlines
 
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,618
Originally Posted by Can I help you
Do&Co promised so much but the product they are delivering is a joke.
Surely it’s the price that BA are willing to pay that’s the joke? Other airlines are using Do&Co and seem to be fine.
NoY, Genius1, mrow and 4 others like this.
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Old Dec 29, 2021, 2:26 pm
  #918  
 
Join Date: Nov 2007
Location: UK
Programs: BA Silver, AA Gold, A3 Gold, Honors Diamond, Bonvoy Gold
Posts: 1,251
Originally Posted by Can I help you
Do&Co promised so much but the product they are delivering is a joke.
I think the joke is the penny pinchers in Waterside (or wherever they’re remote working from) and not Do&Co, given that catering on other airlines using Do&Co is nowhere near as crappy as the BA offering.
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Old Dec 29, 2021, 2:42 pm
  #919  
FlyerTalk Evangelist
 
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,100
I think you are probably all correct.
MaxFlyer likes this.
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Old Dec 29, 2021, 2:45 pm
  #920  
 
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
Originally Posted by JessicaB
Do & Co do nice catering on Iberia, I think the issue is almost certainly how much BA is paying them.
This is the ultimate irony in this whole perversion.
MaxFlyer likes this.
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Old Dec 29, 2021, 3:00 pm
  #921  
 
Join Date: Oct 2005
Location: UK
Programs: BA GfL & GGL, FB Platinum, MB Titanium, Hilton Diamond
Posts: 2,403
Originally Posted by camdentown
What kind of weird thing is the "scone" - it looks nothing like one ...
I agree that the ‘scone’ looked weird but it tasted fine.
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Old Dec 29, 2021, 3:27 pm
  #922  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
Originally Posted by Chrisnichols
we were on BA11 a couple of days ago in first, and here was our menu - dinner and a light meal before arrival. Not the most exciting sounding menu, but it was well presented by the CC and surprisingly good
Half the stuff on the First menu seems to be repurposed elements from the CW menu.
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Schwann is offline  
Old Dec 29, 2021, 6:04 pm
  #923  
 
Join Date: Jan 2010
Posts: 3,190
Can someone who has direct/first-first hand experience of both compare the LH catering on BA and Virgin, please? If things don't get better soon I might have to consider turning to do the dark side, at least temporarily.

rb211.
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Old Dec 29, 2021, 6:32 pm
  #924  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Originally Posted by Schwann
Half the stuff on the First menu seems to be repurposed elements from the CW menu.
Whilst it appears on paper to be ‘repurposed’, the meals offered in Club and First are very different both in terms of quality and recipe.
Tobias-UK is offline  
Old Dec 30, 2021, 4:14 am
  #925  
 
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Originally Posted by RB211
Can someone who has direct/first-first hand experience of both compare the LH catering on BA and Virgin, please? If things don't get better soon I might have to consider turning to do the dark side, at least temporarily.

rb211.
If you are talking about LH First class, the food was always superior compare to BA. Even in business class the current BA catering is abysmal with quantities similar to a kid’s meal.
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ermis177 is offline  
Old Dec 30, 2021, 4:18 am
  #926  
 
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Originally Posted by Tobias-UK
Whilst it appears on paper to be ‘repurposed’, the meals offered in Club and First are very different both in terms of quality and recipe.
I'm not so sure, my mum was in J to Miami on the 208 a few weeks ago and she had the pork belly that someone uploaded photos of from an F meal a few days ago.
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Old Dec 30, 2021, 4:19 am
  #927  
 
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Originally Posted by ermis177
If you are talking about LH First class, the food was always superior compare to BA. Even in business class the current BA catering is abysmal with quantities similar to a kid’s meal.
I think they meant LH as in long-haul, the comparison between BA and Virgin on long-haul routes. At least that was my interpretation
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JessicaB is offline  
Old Dec 30, 2021, 4:20 am
  #928  
 
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Originally Posted by Tobias-UK
Whilst it appears on paper to be ‘repurposed’, the meals offered in Club and First are very different both in terms of quality and recipe.
Do we actually have some evidence? I know you have tasted them and you told us that they taste different but can someone from inside verify this? No offence but it can be just a coincide/better presentation in F that makes it to taste better. Also are all the options different in quality too? For example the beef pasty in F is different with the one in Club? The current BA catering is probably as bad as it can be, I doubt they will offer different dishes in quality and possibly more expensive. We are talking about BA here…
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Old Dec 30, 2021, 4:24 am
  #929  
 
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
Originally Posted by ermis177
Do we actually have some evidence? I know you have tasted them and you told us that they taste different but can someone from inside verify this? No offence but it can be just a coincide/better presentation in F that makes it to taste better. Also are all the options different in quality too? For example the beef pasty in F is different with the one in Club? The current BA catering is probably as bad as it can be, I doubt they will offer different dishes in quality and possibly more expensive. We are talking about BA here…
I thought exactly the same, why would they devise identical menus with one being of a superior quality and presumably from different suppliers.
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Old Dec 30, 2021, 4:50 am
  #930  
 
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
Originally Posted by ermis177
For example the beef pasty in F is different with the one in Club?
Maybe they smear the chutney that comes with the F pastry in a different direction.
choosethedrew likes this.
Schwann is offline  


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