Jan 22, 2021, 4:50 pm
Last edit by: Enigma368
Modified COVID-19 catering, effective 20 January 2021 until further notice.
Previous discussion: COVID Friendly Catering Revealed By British Airways
A reduced service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety. All meals apart from First are served on single trays. Portion sizes, particularly in Club World, have been significantly reduced compared to pre-Covid.
On BA CityFlyer full service has resumed, with the exception of hot towels and warmed bread in Club Europe. See dedicated wiki thread for full details.
Details of the current service are available on BA.com
Changes from pre-COVID service:
Euro Traveller
Previous discussion: COVID Friendly Catering Revealed By British Airways
A reduced service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety. All meals apart from First are served on single trays. Portion sizes, particularly in Club World, have been significantly reduced compared to pre-Covid.
On BA CityFlyer full service has resumed, with the exception of hot towels and warmed bread in Club Europe. See dedicated wiki thread for full details.
Details of the current service are available on BA.com
Changes from pre-COVID service:
Euro Traveller
- Buy-on-board M&S menu replaced with pre-order Tom Kerridge menu
- Complimentary bottle of water and packaged ambient snack offered to all passengers
- Band 1 now receives the same service as Express (light breakfast > brunch > lunch > afternoon tea > dinner)
- Band 2 now receives the same service as Bands 3 and 4 (breakfast > rest of the day)
- Band 3 should still have a drinks run before serving lunch and dinner
- No hot towels
- No menus on Band 3 / Band 4 services
- Dessert served in ceramic dish rather than plastic pot
- No starter for Express / Band 1 lunch and dinner services
- No cheese for Band 3 / Band 4 rest of the day services
- One fewer sandwich for afternoon tea services
- One type of (warm) bread roll available, wrapped in sealed plastic, served from a basket
- No roll/butter served with main meal, cheese and crackers also not provided
- Inflight snack (previously took the form of a Magnum ice cream) and tuck box suspended - replaced with Walkers shortbread o/r from galley.
- TBC
- No hot towels
- Meals served on one tray at the same time
- No choice of starter or dessert
- Portion sizes have been substantially reduced. Starters, cheese and dessert are all served in mini ramekins
- No hot towels
Modified COVID-19 catering, effective 20 January 2021
Jan 15, 2022, 11:41 am
#1006
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
No space and no bread plate means swimming croissant. BA Tetris is a game I always play when eating in Club Europe as well.
Jan 15, 2022, 3:32 pm
#1007
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,351
Take off the serviette / cutlery roll, shift the main plate all the way to the left and pop the croissant on the tray liner (making sure not to touch the actual tray).
Jan 15, 2022, 5:38 pm
#1008
Join Date: Jan 2017
Location: London
Programs: BA Gold
Posts: 847
i thought the meals were all cooked on the ground and then just reheated onboard? So I’m surprised to see raw chicken on that meal, more likely a mistake in the preparation than the onboard heating? Or are the KSMLs different?
Jan 15, 2022, 7:38 pm
#1009
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 969
KSMLs do have a longer heating time as they’re generally more substantial than standard meals and are sometimes not entirely deforested when supplied. Generally meals are indeed relheated not cooked on board and no meat or fish should be raw. The KSML does usually need a longer heating time than other meals, and unfortunately there is no provision for breaking the seal to temperature probe the meal so on this case I’d put the blame on Hermolis and not the cabin crew.
Jan 15, 2022, 9:48 pm
#1010
Join Date: Nov 2010
Location: Singapore
Programs: BA Gold. KrisFlyer Gold
Posts: 732
The paired back F menus continue on BA11 to SIN. To be fair, I enjoyed the chicken tikka masala, but it wouldn't typically have been my first choice.
Also, is the shift to dinner and lunch (rather than breakfast) a COVID-related change on these long Asian overnighters, or a new catering policy? There were a number of grumbles across the cabin at the thought of waking up to a plate of roast chicken, not convincingly addressed, to my mind, by the observation that it was 2pm local time. As it was, I didn't see a single passenger take up the offer of the secomd meal.
Also, is the shift to dinner and lunch (rather than breakfast) a COVID-related change on these long Asian overnighters, or a new catering policy? There were a number of grumbles across the cabin at the thought of waking up to a plate of roast chicken, not convincingly addressed, to my mind, by the observation that it was 2pm local time. As it was, I didn't see a single passenger take up the offer of the secomd meal.
Jan 16, 2022, 12:52 am
#1012
Join Date: Jul 2014
Programs: BAEC, VS Flying Club
Posts: 797
Jan 16, 2022, 12:58 am
#1013
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
The paired back F menus continue on BA11 to SIN. To be fair, I enjoyed the chicken tikka masala, but it wouldn't typically have been my first choice.
Also, is the shift to dinner and lunch (rather than breakfast) a COVID-related change on these long Asian overnighters, or a new catering policy? There were a number of grumbles across the cabin at the thought of waking up to a plate of roast chicken, not convincingly addressed, to my mind, by the observation that it was 2pm local time. As it was, I didn't see a single passenger take up the offer of the secomd meal.
Also, is the shift to dinner and lunch (rather than breakfast) a COVID-related change on these long Asian overnighters, or a new catering policy? There were a number of grumbles across the cabin at the thought of waking up to a plate of roast chicken, not convincingly addressed, to my mind, by the observation that it was 2pm local time. As it was, I didn't see a single passenger take up the offer of the secomd meal.
Jan 16, 2022, 1:22 am
#1014
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,536
Jan 16, 2022, 3:15 am
#1015
Join Date: May 2019
Programs: HHonors Silver, BA Gold
Posts: 27
I've escalated the matter to BA and dropped Hermolis an e-mail with the image, will report back if I hear anything. The crew did say at the time they had followed the correct protocol for preparation and service so may well be an issue with the supplier.
Jan 16, 2022, 6:09 am
#1016
Join Date: Jan 2015
Programs: BAEC Gold
Posts: 1,630
The paired back F menus continue on BA11 to SIN. To be fair, I enjoyed the chicken tikka masala, but it wouldn't typically have been my first choice.
Also, is the shift to dinner and lunch (rather than breakfast) a COVID-related change on these long Asian overnighters, or a new catering policy? There were a number of grumbles across the cabin at the thought of waking up to a plate of roast chicken, not convincingly addressed, to my mind, by the observation that it was 2pm local time. As it was, I didn't see a single passenger take up the offer of the secomd meal.
Also, is the shift to dinner and lunch (rather than breakfast) a COVID-related change on these long Asian overnighters, or a new catering policy? There were a number of grumbles across the cabin at the thought of waking up to a plate of roast chicken, not convincingly addressed, to my mind, by the observation that it was 2pm local time. As it was, I didn't see a single passenger take up the offer of the secomd meal.
Jan 16, 2022, 3:18 pm
#1019
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Célestes du Nord-Pas-de-Calais
Posts: 2,327
to your body. Would you eat a garlicky Aubergine Parmigiana at 10am?
Jan 16, 2022, 3:55 pm
#1020
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,562