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Modified COVID-19 catering, effective 20 January 2021

Modified COVID-19 catering, effective 20 January 2021

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Old Jun 8, 21, 12:14 am   -   Wikipost
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Modified COVID-19 catering, effective 20 January 2021 until further notice.
Previous discussion: COVID Friendly Catering Revealed By British Airways

A near-normal service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety.

BA CityFlyer offers full bar service to all customers, with a packaged snack offered to Euro Traveller and a cold meal offered to Club Europe. All equipment is disposable.

Details of the current service are available on BA.com

Changes from pre-COVID service:

Euro Traveller
  • Buy-on-board M&S menu replaced with pre-order Tom Kerridge menu
  • Complimentary bottle of water and packaged ambient snack offered to all passengers
Club Europe
  • Band 1 now receives the same service as Express (light breakfast > brunch > lunch > afternoon tea > dinner)
  • Band 2 now receives the same service as Bands 3 and 4 (breakfast > rest of the day)
  • No hot towels
  • No menus on Band 3 / Band 4 services
  • Dessert served in ceramic dish rather than plastic pot
  • No starter for Express / Band 1 lunch and dinner services
  • No cheese for Band 3 / Band 4 rest of the day services
  • One fewer sandwich for afternoon tea services
World Traveller
  • TBC
World Traveller Plus
  • TBC
Club World
  • No pre-departure drink
  • No hot towels
  • Meals served on one tray at the same time
  • No choice of starter or dessert
First
  • No hot towels
  • Afternoon tea replaced with light meal service (TBC)
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Old Jan 20, 21, 11:00 am
  #1  
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Arrow Modified COVID-19 catering, effective 20 January 2021

The relevant page of ba.com has now been updated: https://www.britishairways.com/en-gb...food-and-drink
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Old Jan 20, 21, 11:35 am
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Originally Posted by Genius1 View Post
The relevant page of ba.com has now been updated: https://www.britishairways.com/en-gb...food-and-drink
With the proviso that "some descriptions and images may not represent our current available services as we respond to Covid-19".
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Old Jan 20, 21, 12:29 pm
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Club Europe

Some old news on the new standard from years ago, Band 2-4 flights in Club Europe offer a choice of hot meal or cold meal I hear so good luck to those in the back rows of Club quite likely not getting a hot meal
Looks Like someone reinvented the service from years ago which caused a lot of pain to the Crew and thought “we give it another go” unless internal comms are wrong which once again is likely too
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Old Jan 20, 21, 12:39 pm
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Is there any word on band 1 rest of the day catering?
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Old Jan 20, 21, 12:54 pm
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Originally Posted by Neilgcal View Post
Is there any word on band 1 rest of the day catering?
Cold meal lunch and evening, afternoon tea in between.
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Old Jan 20, 21, 12:59 pm
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Originally Posted by Flier74 View Post
I couldn’t work out if it’s a just a warm croissant on domestics and Band 1 or if there’s a choice of hot breakfast and (maybe) warm or old croissant outbound and cold breakfast only inbound only.
I'm reading it as there being a meat handheld and a veggie handheld, both directions.
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Old Jan 20, 21, 1:03 pm
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Sorry for another question EJetter

So going forward we will have 4 bands: Express/Domestic/Band 1, Band 2, Band 3, Band 4.

How about meal times, will it be simply Breakfast and Rest of the Day or will there still be Lunch and Afternoon Tea?
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Old Jan 20, 21, 1:07 pm
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Originally Posted by Genius1 View Post
The relevant page of ba.com has now been updated: https://www.britishairways.com/en-gb...food-and-drink
I'm not sure about the expression of the guy accepting the WT+ meal - looks a little resigned to what he's being offered... .
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Old Jan 20, 21, 1:16 pm
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Originally Posted by BAeuro View Post
Sorry for another question EJetter

So going forward we will have 4 bands: Express/Domestic/Band 1, Band 2, Band 3, Band 4.

How about meal times, will it be simply Breakfast and Rest of the Day or will there still be Lunch and Afternoon Tea?
Express/Domestic/Band 1: Handheld Breakfast > Cold Meal > Afternoon Tea > Cold Meal
Bands 2-4: Hot Breakfast with cold option (no cold option on night-stoppers) > Hot Meal with cold option for rest of the day

Not sure about exact timings.

Last edited by EJetter; Jan 22, 21 at 7:27 am Reason: Typo
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Old Jan 20, 21, 1:25 pm
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Originally Posted by EJetter View Post
Express/Domestic/Band : Handheld Breakfast > Cold Meal > Afternoon Tea > Cold Meal
Bands 2-4: Hot Breakfast with cold option (no cold option on night-stoppers) > Hot Meal with cold option for rest of the day

Not sure about exact timings.
That looks like a nice improvement for band 2 which appears to regain the hot ‘rest of day’ meal it lost several years ago.
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Old Jan 20, 21, 3:27 pm
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Originally Posted by EJetter View Post
I'm reading it as there being a meat handheld and a veggie handheld, both directions.
glad you are just as confused as I am. Handheld? What is that? Cold croissant or heated croissant ? The hot breakfast gone on domestics and Band 1 in Club Europe won’t go down well and neither will the choice of hot or cold rest of the day Band 2-4 for those who want a hot meal and have no choice but hot., at least before it was a choice of 2 hots and 1 cold but now it’s gone back to 1 hot or 1 cold....
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Old Jan 20, 21, 3:30 pm
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Originally Posted by volar View Post
That looks like a nice improvement for band 2 which appears to regain the hot ‘rest of day’ meal it lost several years ago.

Yes but the bandings have changed again, ie why is Salzburg Band 2 but Innsbruck down the road is Band 1?
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Old Jan 20, 21, 3:39 pm
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Originally Posted by Flier74 View Post
glad you are just as confused as I am. Handheld? What is that? Cold croissant or heated croissant ? The hot breakfast gone on domestics and Band 1 in Club Europe won’t go down well and neither will the choice of hot or cold rest of the day Band 2-4 for those who want a hot meal and have no choice but hot., at least before it was a choice of 2 hots and 1 cold but now it’s gone back to 1 hot or 1 cold....
I'm pretty sure it will be a hot croissant or bacon roll as anything like this kept overnight on board and served cold will be tough as old boots.

The simplification of the bands may well just be a temporary thing in response to the low volume of passengers, until traffic picks up again

Last edited by EJetter; Jan 20, 21 at 3:44 pm
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Old Jan 20, 21, 3:41 pm
  #14  
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Pre-covid, express breakfast rotated between warmed up ham & cheese croissant, and a warmed up bacon roll. The latter was the better of the two by far.
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Old Jan 20, 21, 3:47 pm
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Originally Posted by Flier74 View Post
Yes but the bandings have changed again, ie why is Salzburg Band 2 but Innsbruck down the road is Band 1?
Can you shed light on the new bands please. I thought SZG was always Band 2 and INN Band 1
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