Jan 22, 2021, 4:50 pm
Last edit by: Enigma368
Modified COVID-19 catering, effective 20 January 2021 until further notice.
Previous discussion: COVID Friendly Catering Revealed By British Airways
A reduced service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety. All meals apart from First are served on single trays. Portion sizes, particularly in Club World, have been significantly reduced compared to pre-Covid.
On BA CityFlyer full service has resumed, with the exception of hot towels and warmed bread in Club Europe. See dedicated wiki thread for full details.
Details of the current service are available on BA.com
Changes from pre-COVID service:
Euro Traveller
Previous discussion: COVID Friendly Catering Revealed By British Airways
A reduced service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety. All meals apart from First are served on single trays. Portion sizes, particularly in Club World, have been significantly reduced compared to pre-Covid.
On BA CityFlyer full service has resumed, with the exception of hot towels and warmed bread in Club Europe. See dedicated wiki thread for full details.
Details of the current service are available on BA.com
Changes from pre-COVID service:
Euro Traveller
- Buy-on-board M&S menu replaced with pre-order Tom Kerridge menu
- Complimentary bottle of water and packaged ambient snack offered to all passengers
- Band 1 now receives the same service as Express (light breakfast > brunch > lunch > afternoon tea > dinner)
- Band 2 now receives the same service as Bands 3 and 4 (breakfast > rest of the day)
- Band 3 should still have a drinks run before serving lunch and dinner
- No hot towels
- No menus on Band 3 / Band 4 services
- Dessert served in ceramic dish rather than plastic pot
- No starter for Express / Band 1 lunch and dinner services
- No cheese for Band 3 / Band 4 rest of the day services
- One fewer sandwich for afternoon tea services
- One type of (warm) bread roll available, wrapped in sealed plastic, served from a basket
- No roll/butter served with main meal, cheese and crackers also not provided
- Inflight snack (previously took the form of a Magnum ice cream) and tuck box suspended - replaced with Walkers shortbread o/r from galley.
- TBC
- No hot towels
- Meals served on one tray at the same time
- No choice of starter or dessert
- Portion sizes have been substantially reduced. Starters, cheese and dessert are all served in mini ramekins
- No hot towels
Modified COVID-19 catering, effective 20 January 2021
Jan 13, 2022, 2:46 pm
#991
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Jan 14, 2022, 6:17 am
#992
Join Date: May 2019
Programs: HHonors Silver, BA Gold
Posts: 27
BA312 to AMM, raw chicken sushi served as part of a Hermolis Kosher meal. Removed immediately by a very apologetic Cabin Manager. It appears this meal came straight from farm to fork without the traditional stopover in the oven.
Jan 14, 2022, 10:21 am
#993
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,734
It’s a shame as I had the same KSML meal in Dec and it was tasty.
Jan 14, 2022, 10:29 am
#994
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Jan 15, 2022, 3:17 am
#997
Join Date: May 2018
Posts: 423
Jan 15, 2022, 5:34 am
#999
Join Date: Nov 2017
Posts: 3,061
Not all crew realise the KSMLs need to be cooked 50% (ish) longer than the regular ones. While this really shouldn’t be required, I’d be tempted to remind them quietly if I’d ordered one.
Jan 15, 2022, 10:11 am
#1003
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
Do they really serve it like that, with the croissant in the cheese sauce rather than separately on the tray?
Jan 15, 2022, 11:13 am
#1004
FlyerTalk Evangelist
Original Poster
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,351
No, the croissants are warmed in the oven separately and offered from a basket, as with bread rolls during lunch / dinner services, and scones during afternoon tea services.
Jan 15, 2022, 11:23 am
#1005
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364