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Modified COVID-19 catering, effective 20 January 2021

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Old Jan 22, 2021, 4:50 pm
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Last edit by: Enigma368
Modified COVID-19 catering, effective 20 January 2021 until further notice.
Previous discussion: COVID Friendly Catering Revealed By British Airways

A reduced service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety. All meals apart from First are served on single trays. Portion sizes, particularly in Club World, have been significantly reduced compared to pre-Covid.

On BA CityFlyer full service has resumed, with the exception of hot towels and warmed bread in Club Europe. See dedicated wiki thread for full details.


Details of the current service are available on BA.com

Changes from pre-COVID service:

Euro Traveller
  • Buy-on-board M&S menu replaced with pre-order Tom Kerridge menu
  • Complimentary bottle of water and packaged ambient snack offered to all passengers
Club Europe
  • Band 1 now receives the same service as Express (light breakfast > brunch > lunch > afternoon tea > dinner)
  • Band 2 now receives the same service as Bands 3 and 4 (breakfast > rest of the day)
  • Band 3 should still have a drinks run before serving lunch and dinner
  • No hot towels
  • No menus on Band 3 / Band 4 services
  • Dessert served in ceramic dish rather than plastic pot
  • No starter for Express / Band 1 lunch and dinner services
  • No cheese for Band 3 / Band 4 rest of the day services
  • One fewer sandwich for afternoon tea services
  • One type of (warm) bread roll available, wrapped in sealed plastic, served from a basket
World Traveller
  • No roll/butter served with main meal, cheese and crackers also not provided
  • Inflight snack (previously took the form of a Magnum ice cream) and tuck box suspended - replaced with Walkers shortbread o/r from galley.
World Traveller Plus
  • TBC
Club World
  • No hot towels
  • Meals served on one tray at the same time
  • No choice of starter or dessert
  • Portion sizes have been substantially reduced. Starters, cheese and dessert are all served in mini ramekins
First
  • No hot towels
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Modified COVID-19 catering, effective 20 January 2021

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Old Dec 27, 2021, 9:41 am
  #886  
 
Join Date: Apr 2015
Programs: Some
Posts: 5,263
Originally Posted by BA1321
Couldn’t agree more. I’m off to LAX this week in F and none of this menu appeals. I already complained about the rubbish food on the inbound sector in November (along with lack of wash bags and sleeper suits in F).

I may also try rolling the dice with a special meal in this case. Doubt it could be any worse…
I will report back! I complained earlier this month already (along with the lack of IFE, WiFi and dine on demand in my case), they must be getting an unbelievable quality of them. Sadly the cost of switching flights I’d already booked over NYE to EK was extortionate.
BA1321 and biscuitbiscuit like this.
lost_in_translation is offline  
Old Dec 27, 2021, 9:43 am
  #887  
 
Join Date: May 2001
Posts: 4,772
Originally Posted by PUCCI GALORE
Frankly, I think that the menu is a downright disgrace. It reads like a Works Get-Together and may go down a treat in some canteen reeking of boiling cauliflower. There is nothing on there that is First in my opinion and anyone who upgrades or pays good money for this rubbish would be extremely disappointed. Ghastly.

Someone needs to get a grip of the catering in a big way - I hope that people are moaning like wet drains.
Absolutely, that menu is a disgrace. Are they still plying the Covid excuse for this?
biscuitbiscuit likes this.
worldtrav is offline  
Old Dec 27, 2021, 9:46 am
  #888  
 
Join Date: Apr 2013
Location: London, UK
Programs: BA Gold; Marriott Plat
Posts: 147
Does anyone know what food service is provided for Cairo? Is it now the standard short haul offering?
ajbrowc is offline  
Old Dec 27, 2021, 10:17 am
  #889  
 
Join Date: Dec 2015
Location: UK
Posts: 577
Originally Posted by PUCCI GALORE
Frankly, I think that the menu is a downright disgrace. It reads like a Works Get-Together and may go down a treat in some canteen reeking of boiling cauliflower. There is nothing on there that is First in my opinion and anyone who upgrades or pays good money for this rubbish would be extremely disappointed. Ghastly.

Someone needs to get a grip of the catering in a big way - I hope that people are moaning like wet drains.
I suspect the drop in quality of meals is due to the fact BA are currently recruiting for a Menu Development Executive

"As the Menu Development Executive you will develop the inflight catering strategy and proposition for all cabins in line with the corporate brand and cabin proposition. You will ensure the menu designs are suitable, providing a differentiated standard whilst remaining competitive and meeting the customer expectations.
You will work with SMEs on menu designs and menu presentations across the various catering units establishing, implementing and maintaining the catering strategy for all cabins in line with the corporate brand and cabin proposition."

Full job spec PDF
https://jobs.ba.com/jobs/vacancy/men...5-96c6d3658ab1

Apply here
https://careers.ba.com/job/heathrow/...48/20490713216

Take one for the team?
flybymonkey is offline  
Old Dec 27, 2021, 11:37 am
  #890  
Fontaine d'honneur du Flyertalk
 
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
Originally Posted by flybymonkey
I suspect the drop in quality of meals is due to the fact BA are currently recruiting for a Menu Development Executive

"As the Menu Development Executive you will develop the inflight catering strategy and proposition for all cabins in line with the corporate brand and cabin proposition. You will ensure the menu designs are suitable, providing a differentiated standard whilst remaining competitive and meeting the customer expectations.
You will work with SMEs on menu designs and menu presentations across the various catering units establishing, implementing and maintaining the catering strategy for all cabins in line with the corporate brand and cabin proposition."

Full job spec PDF
https://jobs.ba.com/jobs/vacancy/men...5-96c6d3658ab1

Apply here
https://careers.ba.com/job/heathrow/...48/20490713216

Take one for the team?
Shall I apply?

I won't say that I could do better but I wouldl not do any worse. Thank God I've gone - I'd be ashamed to swerve this sort of pigswill. It's an insult to passengers and crew alike. We never served Pork like this - what were our Jewish and Muslim customers supposed to eat?? Curry? I' d squirm in shame.
PUCCI GALORE is offline  
Old Dec 27, 2021, 11:54 am
  #891  
 
Join Date: Aug 2017
Programs: BAEC
Posts: 460
Originally Posted by PUCCI GALORE
Shall I apply?

I won't say that I could do better but I wouldl not do any worse. Thank God I've gone - I'd be ashamed to swerve this sort of pigswill. It's an insult to passengers and crew alike. We never served Pork like this - what were our Jewish and Muslim customers supposed to eat?? Curry? I' d squirm in shame.
Please do, darling. I have never met you but I can tell you are a lady of elegance and taste and the “premium” cabins in BA certainly need a shot of that.
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Ladyfliestheredwhiteandblues is offline  
Old Dec 27, 2021, 1:04 pm
  #892  
Fontaine d'honneur du Flyertalk
 
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
Originally Posted by Ladyfliestheredwhiteandblues
Please do, darling. I have never met you but I can tell you are a lady of elegance and taste and the “premium” cabins in BA certainly need a shot of that.
My Dear, I would probably send BA into bankruptcy. I'd bring back meat roasted or finished on the aircraft and seafood to die for. I'd start with Foie Gras or Caviar and the desserts would be ice cream based. I would serve for those who appreciate it the finest British cheese.

Oh Dear that reads like the BCAL F menus of old - but people looked forward to what we served and they enjoyed it. They used to once at BA until the School Dinner Ladies took over the Catering.
PUCCI GALORE is offline  
Old Dec 27, 2021, 1:15 pm
  #893  
FlyerTalk Evangelist
 
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
Here we go, pics of todays delights








mikeyfly is offline  
Old Dec 27, 2021, 4:57 pm
  #894  
 
Join Date: Jan 2010
Posts: 3,190
How can there only be three choices of "mains" in First?

rb211.
RB211 is offline  
Old Dec 27, 2021, 5:06 pm
  #895  
 
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Originally Posted by PUCCI GALORE
Shall I apply?

I won't say that I could do better but I wouldl not do any worse. Thank God I've gone - I'd be ashamed to swerve this sort of pigswill. It's an insult to passengers and crew alike. We never served Pork like this - what were our Jewish and Muslim customers supposed to eat?? Curry? I' d squirm in shame.
On a recent flight I was on the cabin manager served me and we both looked at the food. And she said she was honestly ashamed to be serving it. She also said that the other options on the menu were even worse.
JessicaB is offline  
Old Dec 27, 2021, 11:57 pm
  #896  
 
Join Date: Mar 2019
Posts: 176
Cairo currently serves the SH offering only unfortunately.. Crisps and a bottle of water down the back and CE up the front
KARFA likes this.
TheMan123 is offline  
Old Dec 28, 2021, 3:45 am
  #897  
 
Join Date: Mar 2014
Posts: 582
Nice photos Mikeyfly!
Hubby likes the look of the afternoon tea. Not sure whether this will be served on our flight next week.
Which meals are normally served on BA11, Lhr to Sin?

I asked YouFirst for the menu. They told me the January menus have not been released yet but should have them at the start of the new year.
AmaaiZeg is offline  
Old Dec 28, 2021, 3:57 am
  #898  
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Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,103
It will be dinner and breakfast on the LHR SIN route.
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Can I help you is offline  
Old Dec 28, 2021, 4:14 am
  #899  
 
Join Date: Mar 2014
Posts: 582
Originally Posted by Can I help you
It will be dinner and breakfast on the LHR SIN route.
thank you CIHY!
AmaaiZeg is offline  
Old Dec 28, 2021, 5:40 am
  #900  
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Join Date: Jul 2001
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Posts: 19,180
Originally Posted by mikeyfly
Here we go, pics of todays delights


And what, Dear, In the name of all that is holy, is that revolting looking mess?
PUCCI GALORE is offline  


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