Mar 14, 2020, 3:21 am
Last edit by: ThatT1Feeling
Book with confidence policy: https://www.britishairways.com/en-gb...ith-confidence
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
- Flights booked at any time for travel
14 March to 31 Mayfrom nowand 13 October 2020for journeys to be completed by 30 September 2022 can be converted into a voucher for use in a future booking to be used for journeys to be completed by 30 September 2023. .Existing bookings made before 3 March are also covered until 30 October 2020, - Holidays booked at any time for travel up to
31 May13 Octobersine die can be date-changed, or converted into a voucher for use in a future booking. - Holidays:
- If booking after 16 December 2021 date changes must be made, or vouchers requested a minimum of 28 days before departure date. ( https://www.britishairways.com/en-gb/information/incident/coronavirus/british-airways-holidays#howtochangeyourbooking )
- If booking after 11 June 2020 date changes must be made, or vouchers requested a minimum of three weeks before the original departure date.
- If you booked a package between 3 March and 11 June 2020 for travel up to 31 December 2020 48 hours’ notice applies and if travelling between 1 January and 30 August 2021 three weeks’ notice applies.
- Flight and holiday bookings made after 3 March can be converted into a voucher for use in a future booking for journeys to be completed by 30 September 2023.
- Flight and holiday bookings made for completion before 30 September 2022 have no change fee for changes of travel dates. New bookings for flights which do not complete by that date now attract change fees (unless fully flexible)
- Flight and holiday bookings to USA now being offered refund (0900 Sun 15 March) - see https://www.flyertalk.com/forum/32187403-post192.html
- You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price.
Book with confidence policy
Mar 31, 2022, 11:58 am
#1126
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,857
No to the first question. To the second I would guess, with some confidence, that so long as there is an extra amount of cash to pay on top, then yes you could use it for a booking for 2 people so long as you are one of the passengers. It may be more sticky if the total cost is less than the Expedia voucher.
Apr 10, 2022, 1:26 am
#1129
Join Date: Aug 2014
Posts: 2,660
You can get a voucher on part flown bookings but it would be an ftv. If your new flight would have been within ticket validity based on the original outbound, it can be priced up as a return journey. Otherwise would be priced as oneway.
Apr 12, 2022, 1:12 am
#1130
Join Date: Jun 2021
Programs: BAEC Gold
Posts: 23
I have a MAN-LHR-GVA return ticket. I have flown the outbound and am now in GVA.
If I submit a FTV request presumably I will get an offline FTV and would have to phone up to use it.
If I were to say then attempt to book a simple LHR-CDG return as an example with this FTV:
1 - new flights are inside ticket validity:
I would have to pay the difference between a MAN-LHR-GVA // LHR-CDG // CDG-LHR multi city itinerary and the original price paid.
2 - new flights are outside ticket validity:
Flown MAN-LHR-GVA is repriced as a one way, that cost is detected from the price paid for the original return and then the balance can be used towards the cost of the new journey.
Apr 12, 2022, 5:22 pm
#1131
Join Date: Apr 2022
Posts: 3
What happens if I request a voucher for a return leg of an avios booking where companion voucher has been used after outbound has been flown? Will I get FTV? If so what can I book with it? Can it be any one way flight for the same 2 people with the discounted avios (and just pay the difference?) Or does it have to be the same route as the original return leg?
Apr 13, 2022, 8:09 am
#1132
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
What happens if I request a voucher for a return leg of an avios booking where companion voucher has been used after outbound has been flown? Will I get FTV? If so what can I book with it? Can it be any one way flight for the same 2 people with the discounted avios (and just pay the difference?) Or does it have to be the same route as the original return leg?
I cancelled a return from Barbados and booked a outbound to LAS paying the difference in pounds and points.
Apr 13, 2022, 8:13 am
#1133
Join Date: Apr 2022
Posts: 3
When I did the same I got back what was effectively half of a 241 as FTV. I was able to book a one way only for the same two passengers any routing to/from the UK paying the taxes and half the avios as normal.
I cancelled a return from Barbados and booked a outbound to LAS paying the difference in pounds and points.
I cancelled a return from Barbados and booked a outbound to LAS paying the difference in pounds and points.
Apr 13, 2022, 8:38 am
#1134
Join Date: Nov 2013
Location: South Glos, UK
Programs: BAEC Silver/OW Sapphire
Posts: 1,159
Given that all the major UK entry and exit points are on their knees at the moment and the resulting chaos this is causing to thousands of people's travel plans, I am amazed that BA has not extended the travel window beyond 30th September.
Apr 13, 2022, 3:10 pm
#1135
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
Extra info not pertinent to your question. I booked another avios flight back from Barbados to Malaga via the UK in econony for a song and my flight back from LAS will be with Virgin on points. All in all I was really happy with the BWC option to chop and change and really hope BA keep it in some form or another moving forward...
Last edited by sunshinebob; Apr 13, 2022 at 3:16 pm
Apr 16, 2022, 9:22 am
#1136
Join Date: Apr 2020
Location: NYC
Programs: BA Gold
Posts: 146
Question for the experts. While I know you can no longer FTV a 2 for 1 avios booking as that would be refunded, can you do a date change beyond the expiry date of the voucher? So as an example, if the 2 for 1 voucher expires in December 22, can I book the outbound on a date before 30 Sep 2022 and then change the departure date to March 2023?
Last edited by gpp1; Apr 16, 2022 at 9:30 am
Apr 16, 2022, 10:02 am
#1137
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,428
Question for the experts. While I know you can no longer FTV a 2 for 1 avios booking as that would be refunded, can you do a date change beyond the expiry date of the voucher? So as an example, if the 2 for 1 voucher expires in December 22, can I book the outbound on a date before 30 Sep 2022 and then change the departure date to March 2023?
Apr 16, 2022, 11:13 am
#1139
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,857
BWC is still online and visible on BA.com so I see no change at this point. I don't know if that message related to the disruption dispensation from last week, which allowed people to move to other flights without a re-fare.
Apr 16, 2022, 11:46 am
#1140
Join Date: Oct 2018
Location: London
Programs: BAEC blue dust
Posts: 271
Edit: I've scrolled all the way down and there's this in the T&Cs at the very end
Last edited by Irreverent Medusa; Apr 16, 2022 at 11:52 am