Mar 14, 2020, 3:21 am
Last edit by: ThatT1Feeling
Book with confidence policy: https://www.britishairways.com/en-gb...ith-confidence
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
- Flights booked at any time for travel
14 March to 31 Mayfrom nowand 13 October 2020for journeys to be completed by 30 September 2022 can be converted into a voucher for use in a future booking to be used for journeys to be completed by 30 September 2023. .Existing bookings made before 3 March are also covered until 30 October 2020, - Holidays booked at any time for travel up to
31 May13 Octobersine die can be date-changed, or converted into a voucher for use in a future booking. - Holidays:
- If booking after 16 December 2021 date changes must be made, or vouchers requested a minimum of 28 days before departure date. ( https://www.britishairways.com/en-gb/information/incident/coronavirus/british-airways-holidays#howtochangeyourbooking )
- If booking after 11 June 2020 date changes must be made, or vouchers requested a minimum of three weeks before the original departure date.
- If you booked a package between 3 March and 11 June 2020 for travel up to 31 December 2020 48 hours’ notice applies and if travelling between 1 January and 30 August 2021 three weeks’ notice applies.
- Flight and holiday bookings made after 3 March can be converted into a voucher for use in a future booking for journeys to be completed by 30 September 2023.
- Flight and holiday bookings made for completion before 30 September 2022 have no change fee for changes of travel dates. New bookings for flights which do not complete by that date now attract change fees (unless fully flexible)
- Flight and holiday bookings to USA now being offered refund (0900 Sun 15 March) - see https://www.flyertalk.com/forum/32187403-post192.html
- You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price.
Book with confidence policy
Mar 23, 2022, 2:56 pm
#1097
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,855
Mar 23, 2022, 3:32 pm
#1098
Join Date: May 2002
Location: England
Posts: 223
I am planning to book flights for early next year. The BA app (under Luxury sale now) suggests that if I book flights by 28th March they will be covered by 'travel with confidence policy'. Does this mean the flights can be changed without a fee and cancelled with a full refund or am I missing something?
Mar 23, 2022, 3:39 pm
#1099
Join Date: Aug 2014
Posts: 2,660
I am planning to book flights for early next year. The BA app (under Luxury sale now) suggests that if I book flights by 28th March they will be covered by 'travel with confidence policy'. Does this mean the flights can be changed without a fee and cancelled with a full refund or am I missing something?
Book with confidence means extra flexibility but not full refunds and not ‘free’ changes.
It means you can claim a voucher or if changing no change fees but you still pay fare and tax difference.
Mar 23, 2022, 5:03 pm
#1101
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,991
BWC/FTV only covers new bookings which are due to be completed by 30 September 2022. Bookings for travel in 2023 are not covered by BWC/FTVs currently.
Mar 24, 2022, 6:23 am
#1103
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,991
Mar 24, 2022, 7:42 am
#1104
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,117
I really, really would like an extension... I would probably make more bookings knowing in case of trouble I'm not losing out everything. I also think BA would get more money if they were to keep the BWC...
Mar 25, 2022, 11:21 am
#1105
Join Date: Feb 2002
Location: London. Or a plane.
Programs: "Only" 50,000 TPs until BA GGLfL
Posts: 2,779
Seems to have been a change to the BWC policy this week. Travel up to the end of September 22 is now covered - was 31 August 22.
BWC Policy: https://www.britishairways.com/en-gb...exible-booking
Also, seems to be a change to the FTV for reward bookings saying that companion vouchers and upgrade vouchers will be returned rather than embedded in a FTV until Sep 23.
FTV request form: https://www.britishairways.com/trave...1&wfpId=covidn
and note: If you have an Avios Reward Flight Saver, Reward Flight, Companion or Gold Upgrade Voucher booking, please note that by submitting this form you will be given a refund and your Companion or Gold Upgrade Voucher will revert back to the original expiry date.
BWC Policy: https://www.britishairways.com/en-gb...exible-booking
Also, seems to be a change to the FTV for reward bookings saying that companion vouchers and upgrade vouchers will be returned rather than embedded in a FTV until Sep 23.
FTV request form: https://www.britishairways.com/trave...1&wfpId=covidn
and note: If you have an Avios Reward Flight Saver, Reward Flight, Companion or Gold Upgrade Voucher booking, please note that by submitting this form you will be given a refund and your Companion or Gold Upgrade Voucher will revert back to the original expiry date.
Mar 26, 2022, 2:40 am
#1106
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,855
Yes,vouchers can't readily be extended. GUF extension by the Loyalty Team is possible so long as they aren't pre-historic.
Mar 26, 2022, 5:26 pm
#1107
Join Date: Feb 2011
Posts: 373
Agreed! I am planning a trip to North America in October, but with work commitments I won't know until later in the summer if I'll be able to actually go in October or if I'll have to postpone, yet I also don't want to miss some pretty good deals. Thinking of booking on AA.com because it still seems that they offer a cancel-for-credit option, but it is frustrating, and certainly not feasible if you need to travel elsewhere.
Mar 27, 2022, 4:00 am
#1108
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
Does anyone know when BA announced that 30 September 2022 was the end of the BWC travel window? Just trying to figure out if this might be extended by a month (to 31 October 2022) at the end of March.
Mar 27, 2022, 4:39 am
#1109
Join Date: Apr 2020
Posts: 107
vintagepilot reported the last date change on the 1st March post #1032
Mar 28, 2022, 1:47 am
#1110
Join Date: Jan 2015
Programs: BA silver
Posts: 63
The NHS documentation is being accepted by BAH, no problem there. If neither of you goes then it's straight forward, so it may be best to go for that option, then do a simple booking and hotel booking, maybe not using BAH, to cover your travel. I guess you can just delete the wife's side of the BAH booking, I can't see why not, but that's just for the flight and I suspect that's not an expensive component, whereas the hotel won't provide any saving if one of you stays there. Unfortunately for this you are going to need a conversation with BAH.