Mar 14, 2020, 3:21 am
Last edit by: ThatT1Feeling
Book with confidence policy: https://www.britishairways.com/en-gb...ith-confidence
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
- Flights booked at any time for travel
14 March to 31 Mayfrom nowand 13 October 2020for journeys to be completed by 30 September 2022 can be converted into a voucher for use in a future booking to be used for journeys to be completed by 30 September 2023. .Existing bookings made before 3 March are also covered until 30 October 2020, - Holidays booked at any time for travel up to
31 May13 Octobersine die can be date-changed, or converted into a voucher for use in a future booking. - Holidays:
- If booking after 16 December 2021 date changes must be made, or vouchers requested a minimum of 28 days before departure date. ( https://www.britishairways.com/en-gb/information/incident/coronavirus/british-airways-holidays#howtochangeyourbooking )
- If booking after 11 June 2020 date changes must be made, or vouchers requested a minimum of three weeks before the original departure date.
- If you booked a package between 3 March and 11 June 2020 for travel up to 31 December 2020 48 hours’ notice applies and if travelling between 1 January and 30 August 2021 three weeks’ notice applies.
- Flight and holiday bookings made after 3 March can be converted into a voucher for use in a future booking for journeys to be completed by 30 September 2023.
- Flight and holiday bookings made for completion before 30 September 2022 have no change fee for changes of travel dates. New bookings for flights which do not complete by that date now attract change fees (unless fully flexible)
- Flight and holiday bookings to USA now being offered refund (0900 Sun 15 March) - see https://www.flyertalk.com/forum/32187403-post192.html
- You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price.
Book with confidence policy
Jan 4, 2022, 12:27 am
#976
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,685
Just need confirmation for my own sanity, when do I need to request a FTV by?
I have a flight on Thursday to JFK and won't be going, but want to see if changes are announced on Wed to the testing, as I may change the dates to later in the month (which seems to be possible for very little money) or request a voucher, but with no club sale at the moment, prices are high to rebook. TIA.
I have a flight on Thursday to JFK and won't be going, but want to see if changes are announced on Wed to the testing, as I may change the dates to later in the month (which seems to be possible for very little money) or request a voucher, but with no club sale at the moment, prices are high to rebook. TIA.
Jan 4, 2022, 1:22 am
#977
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,977
Just need confirmation for my own sanity, when do I need to request a FTV by?
I have a flight on Thursday to JFK and won't be going, but want to see if changes are announced on Wed to the testing, as I may change the dates to later in the month (which seems to be possible for very little money) or request a voucher, but with no club sale at the moment, prices are high to rebook. TIA.
I have a flight on Thursday to JFK and won't be going, but want to see if changes are announced on Wed to the testing, as I may change the dates to later in the month (which seems to be possible for very little money) or request a voucher, but with no club sale at the moment, prices are high to rebook. TIA.
Jan 4, 2022, 7:16 am
#978
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Am about to cancel a long haul 241 booking, which involves £1200 of fees plus a load of Avios. Option 1 is to take a refund at £35 each but the 241 will then expire 03/22. Option 2 is FTV to extend the 241 to Sept 2023. In Option 2, the FTV has to be used for an Avios booking but do we have to use all of the Avios in that FTV by Sept 2023 ? If we are unable to take another long haul, using up that many Avios on SH's will be impossible, also the £1200, by 2023.
I have read a couple of posts that suggest making a MAN booking to extend 241 & then cancelling to ( implied ) get everything in the FTV refunded. But surely(?) this would only refund the Man booking value? In which case I am better to refund now & lose the voucher , ....or any other smart suggestions please.
I have read a couple of posts that suggest making a MAN booking to extend 241 & then cancelling to ( implied ) get everything in the FTV refunded. But surely(?) this would only refund the Man booking value? In which case I am better to refund now & lose the voucher , ....or any other smart suggestions please.
Jan 4, 2022, 7:53 am
#979
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Option 2 is FTV to extend the 241 to Sept 2023. In Option 2, the FTV has to be used for an Avios booking but do we have to use all of the Avios in that FTV by Sept 2023 ? If we are unable to take another long haul, using up that many Avios on SH's will be impossible, also the £1200, by 2023.
Jan 4, 2022, 7:57 am
#980
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
Am about to cancel a long haul 241 booking, which involves £1200 of fees plus a load of Avios. Option 1 is to take a refund at £35 each but the 241 will then expire 03/22. Option 2 is FTV to extend the 241 to Sept 2023. In Option 2, the FTV has to be used for an Avios booking but do we have to use all of the Avios in that FTV by Sept 2023 ? If we are unable to take another long haul, using up that many Avios on SH's will be impossible, also the £1200, by 2023.
I have read a couple of posts that suggest making a MAN booking to extend 241 & then cancelling to ( implied ) get everything in the FTV refunded. But surely(?) this would only refund the Man booking value? In which case I am better to refund now & lose the voucher , ....or any other smart suggestions please.
I have read a couple of posts that suggest making a MAN booking to extend 241 & then cancelling to ( implied ) get everything in the FTV refunded. But surely(?) this would only refund the Man booking value? In which case I am better to refund now & lose the voucher , ....or any other smart suggestions please.
And yes, you only need to book a one way domestic to make it work , the cheapest I found was JER to LHR at £7.60 each and 4750 avios.
NB the £70 (2 x £35) will be lost , you will have to phone in to use the 241 in the future ( unless things change ) and the same people need to be on the last 2 bookings.
Last edited by sunshinebob; Jan 4, 2022 at 8:05 am
Jan 4, 2022, 12:34 pm
#981
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
You could cancel your booking and lose your £35 per pax, get your cash, avios AND your 241 back then use it straight away before it expires then cancel for a FTV the next day thus preserving the 241 for another 20 months or so.
And yes, you only need to book a one way domestic to make it work , the cheapest I found was JER to LHR at £7.60 each and 4750 avios.
NB the £70 (2 x £35) will be lost , you will have to phone in to use the 241 in the future ( unless things change ) and the same people need to be on the last 2 bookings.
And yes, you only need to book a one way domestic to make it work , the cheapest I found was JER to LHR at £7.60 each and 4750 avios.
NB the £70 (2 x £35) will be lost , you will have to phone in to use the 241 in the future ( unless things change ) and the same people need to be on the last 2 bookings.
Jan 5, 2022, 3:54 am
#982
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 304
Sorry for being "that guy", bumping his own post, but......
Really keen to retain the flexibility if possible, and only tying up one 2-4-1 voucher and minimal Avios/Cash (JER-LHR is a good suggestion above, thanks)
My considerations for later this year, are 4 of us to BOS, or maybe ditch the kids and 2 of us head east for some warmth and humidity. This flexibility is dependant on being able to add an additional 2-4-1 to an existing FTV that already holds one. Can't believe I've come up with a unique situation for Flyertalk; is this the equivalent of a Googlewhack?
My considerations for later this year, are 4 of us to BOS, or maybe ditch the kids and 2 of us head east for some warmth and humidity. This flexibility is dependant on being able to add an additional 2-4-1 to an existing FTV that already holds one. Can't believe I've come up with a unique situation for Flyertalk; is this the equivalent of a Googlewhack?
Jan 5, 2022, 4:59 am
#983
Join Date: Jun 2013
Location: ABZ
Programs: BAEC Gold, IHG Gold
Posts: 204
It's less than 3 weeks to my BA holiday.
I know there is a £100 change fee, but if I were to push the holiday back by a couple of months, do the rules reset ie FTV issued if cancelled before the new holiday 28 day deadline?
Thanks.
I know there is a £100 change fee, but if I were to push the holiday back by a couple of months, do the rules reset ie FTV issued if cancelled before the new holiday 28 day deadline?
Thanks.
Jan 5, 2022, 6:40 am
#984
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,112
Sorry for being "that guy", bumping his own post, but......
Did you generate both 241s before the changes last Year (june?) and are both on the paid for Black Premium card? Assuming yes to both I can't see why not but YMMV of course and HUACA if at first you don't succeed..
Jan 5, 2022, 7:30 am
#985
Join Date: Mar 2018
Location: UK
Programs: BA Blue, Hilton Diamond, IHG Diamond
Posts: 304
I would assume yes you could merge your 241 with another to make a 442 over the phone however the new and old style 241s can't be mixed.
Did you generate both 241s before the changes last Year (june?) and are both on the paid for Black Premium card? Assuming yes to both I can't see why not but YMMV of course and HUACA if at first you don't succeed..
Did you generate both 241s before the changes last Year (june?) and are both on the paid for Black Premium card? Assuming yes to both I can't see why not but YMMV of course and HUACA if at first you don't succeed..
Jan 7, 2022, 5:16 am
#988
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,238
dumb question but i dont recall the last time i've encountered a cancellation pre-covid...but i have one flight on a long itinerary that was cancelled and the whole trip is in september, so after BWC currently ends.
if one of the return flights is cancelled, do i still have the same ability to shift the dates of the return by a week for example? thanks
if one of the return flights is cancelled, do i still have the same ability to shift the dates of the return by a week for example? thanks
Jan 7, 2022, 5:18 am
#989
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,977
dumb question but i dont recall the last time i've encountered a cancellation pre-covid...but i have one flight on a long itinerary that was cancelled and the whole trip is in september, so after BWC currently ends.
if one of the return flights is cancelled, do i still have the same ability to shift the dates of the return by a week for example? thanks
if one of the return flights is cancelled, do i still have the same ability to shift the dates of the return by a week for example? thanks
Jan 7, 2022, 5:23 am
#990
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,238