KARFA

no. both offline FTVs and online evoucher FTVs don’t show anywhere online. You need to keep a note of them somewhere yourself.

NEMMIE

Thank you for the info. The agent said I would receive an email but it hasn’t arrived.

KARFA

you should do within an hour when applying for it online. with one done over the phone it should be the same roughly. when you go on mmb it should show that an FTV has been requested. perhaps leave it a few hours and if nothing comes just submit the form online https://www.britishairways.com/trave...1&wfpId=covidn

NEMMIE

I spoke to an agent on online chat. The booking has disappeared from “my bookings”
The concerning thing is it was a 2-4-1 voucher and avios booking which I now believe they are refunding rather than issuing FTV’s for yet the agent confirmed multiple times yesterday I would receive a FTV.

Anonba

I would expect it to drop off your ‘my bookings’ section because converting to a voucher removes the flights therefore it is no longer a live booking.

jayjaygee

Hi all, I need some advice please.

I have a BAH package to the US in 13 days. I had a positive LFT today and am waiting for the PCR test to come (symptoms started on 2 days ago and got progressively worse).

Firstly what are my chances of being able to provide a negative rapid antigen LFT in 12 days time to be able to board my flight and, secondly, if that's looking unlikely will I be able to get a voucher?

Thanks

sunshinebob

Have a read of this thread , BA Holiday - Tested Positive 2 days before - they got a voucher.

I would think that you will test negative for a rapid in 12 days , I tested positive for 5 days only following Delta in November. . All the best and get well soon.


DAY 6 clear. Was 8 days after probable infection.

jayjaygee

Thank you, sunshinebob

flyingnomad

Studies have shown Omicron infections tend to show positive on rapid tests for an average of 9 days from onset of symptoms. No guarantees, but you have a decent chance of being negative on Day 12. Otherwise you can always request a voucher.

ant1029

Hi folks, Appreciate any advice,
I have a Cash booking that was done in WTP and then I used Avios to upgrade to Club World. If i need to cancel the trip under the BWC policy, am i going to forfeit the avios I used and just get a voucher for the cash booking?

Thanks

corporate-wage-slave

The best thing to do is to first ask BA to remove the UuA, for which there is a £35 redeposit fee, you then have your Avios back. Then you ask for the voucher on the booking, with any luck that will then be an eVoucher which can be used online.

barneyb

Have they reinstated the £35 redeposit fee for canceling a UUA? I thought that was being waived under book with confidence (which doesn't logicality make sense).
When you remove a UUA do you end up back in your original booking class, or in the next available class?

corporate-wage-slave

The Avios redeposit fee hasn't gone away, so I'm assuming that's now payable, doubtless some agents are taking a generous approach. It's a standard redeposit fee for Avios. When you take away a UuA you end up back with the same fare basis as before. Now sometimes that fare basis no longer existis which is why sometimes removing a UuA isn't a panacea if still trying to travel. For an eVoucher it doesn't matter since once the UuA is removed the coupon is voiided and the value as spent is attributed to the now empty booking shell. Similar for FTVs except the value is on the empty booking rather than attributed to a coupon, and hence FTVs need manual agent intervention to be rebuilt, whereas the robots can handle the eVoucher coupon.

Saltire74

I started a thread a couple of weeks ago in frustration Frustrating Trying To Upgrade! following failed attempts at upgrading a return flight. I didn’t come back to the thread however have continued to attempt to do it online, multiple attempts to get through on the phone and contacted them through Twitter. First response from Twitter team 8 days after initial contact asking for the usual proof of identity then next contact 5 days later.

Have now taken on board the advice from CWS and cancelled, requesting an FTV. How long do they normally take to be issued? Have read a few pages of this thread, reading about offline and online ones. Since my ticket is part used, will this be offline and will I have to call to use it?

The good thing about this is that I’ve now booked QR (QSuites) on all flights and once I get my domestic flights booked and when the itinerary is flown, it’ll take me to the dizzy heights of BA Gold again after a few years absence.

KARFA

Your FTV email should be with you within the hour after you submit the form.

For a part flown booking it will be an offline FTV, and it won't show any value on the email. You will have to call to use it, and it will be sent off to calculate the value and whether there is any extra you have to pay in addition for the new booking.