BA Holiday - Tested Positive 2 days before
#1
Original Poster
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
BA Holiday - Tested Positive 2 days before
Disaster - 2 days before a BAH trip we have a positive test.
Before I call does anyone know what options we may have? Got an excellent deal (prices are significantly higher now) - will
they allow a move of dates or am I stuck with a voucher ?
Before I call does anyone know what options we may have? Got an excellent deal (prices are significantly higher now) - will
they allow a move of dates or am I stuck with a voucher ?
#2
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
A voucher is possible. You can’t reschedule at your convenience unfortunately
https://www.britishairways.com/en-gb...olidays#terms2
Please ensure you submit your request within 48 hours of receiving a positive result. Eligibility criteria applies, please see Terms and Conditions.
https://www.britishairways.com/en-gb...olidays#terms2
What if I or someone in my booking tests positive for COVID-19 within 14 days of departure?
If you test positive for COVID-19 or another individual on your booking tests positive for COVID-19 within 2 weeks before your outbound flight, you can submit a request to cancel your original booking and request a voucher. Supporting evidence of a positive COVID-19 test is required.Please ensure you submit your request within 48 hours of receiving a positive result. Eligibility criteria applies, please see Terms and Conditions.
#3
Original Poster
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
A voucher is possible. You can’t reschedule at your convenience unfortunately
https://www.britishairways.com/en-gb...olidays#terms2
https://www.britishairways.com/en-gb...olidays#terms2
Or is that better as it includes hotel which may not be as flexible?
#4
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
#6
Join Date: Nov 2011
Location: Yorkshire
Programs: BA Gold & HH Silver
Posts: 1,465
#7
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
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#8
Original Poster
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
Just had a PCR which I’ll no doubt need to prove my case.
Would be a real shame as it was a great trip for the price in First booked when prices were still low.
#9
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
The risk you take in these times! I’m sure another deal will pop up allowing you to spend that voucher
#10
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,381
I wonder if it was a holiday in the UK where there’s now no restrictions or need to isolate if BA would still have such a policy.
Hope you recover quickly and get it sorted
#11
Join Date: Dec 2007
Posts: 3,595
Sadly for a holiday any rebooking should be subject to a reprice. I’d doubt if they would change it but nothing ventured if you don’t ask.
I wonder if it was a holiday in the UK where there’s now no restrictions or need to isolate if BA would still have such a policy.
Hope you recover quickly and get it sorted
I wonder if it was a holiday in the UK where there’s now no restrictions or need to isolate if BA would still have such a policy.
Hope you recover quickly and get it sorted
#12
Join Date: Jul 2010
Location: UK
Programs: BA Gold
Posts: 1,021
As do some other countries, eg Mexico, Costa Rica. (I’m not suggesting that OP changes destination, just pointing out that the number of countries not requiring tests is increasing).
#13
Original Poster
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
PCR confirmed positive so have rebooked a pair of tickets in Club for the end of the month with Avios.
BA will issue a voucher with proof of test result. I guess not the end of the world.
#14
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
Had a similar situation recently and they won't do a voucher for any test result has to be a medically administered test
However not a big deal as they will allow a change fee free rebook for any positive test at all so just pick a date > 4 weeks out where you can change for little or no fare difference and then voucher that under the normal Book with confidence policy T&C's
However not a big deal as they will allow a change fee free rebook for any positive test at all so just pick a date > 4 weeks out where you can change for little or no fare difference and then voucher that under the normal Book with confidence policy T&C's
#15
Original Poster
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
Had a similar situation recently and they won't do a voucher for any test result has to be a medically administered test
However not a big deal as they will allow a change fee free rebook for any positive test at all so just pick a date > 4 weeks out where you can change for little or no fare difference and then voucher that under the normal Book with confidence policy T&C's
However not a big deal as they will allow a change fee free rebook for any positive test at all so just pick a date > 4 weeks out where you can change for little or no fare difference and then voucher that under the normal Book with confidence policy T&C's
I assume this will suffice as it was done at a mobile testing unit?