Jan 7, 2018, 7:35 am
Last edit by: KARFA
This thread gives the current catering options for the LHR T5 Concorde Room (all day) and First Dining Room within the LHR T3 Galleries First lounge (after 18:30). Eligible passengers include BA First ticket holders, Premier and Concorde Room cardholders. The catering in both lounges is supplied by BaxterStorey, who took over the contract on 2 May 2013.
The current catering options in the LHR CCR can be found in the first post in the thread, or you can click here. In addition, there are a selection of bar snacks available, details found in post 8 or you can click here.
There are also photo guides (updated with December menus) which you can see in the following linked posts:
Concorde Room (CCR) at JFK
Please see this thread which is now dedicated to food and drink at all none LHR Concorde Rooms and Bars
Concorde Rooms and Bars: JFK, IAD, SIN, DXB - food and drink - 2017 thread
Also there is an archive of JFK CCR menus in post #14 of that thread which covers September 2015 to date.
Catering options - other LHR lounges
Galleries First (Flounge) LHR: Dining menu and food options 2016 (n.b. no separate 2017 or 2018 thread) - T3 & T5
Galleries Club lounges LHR: Dining menu and food options - T3 and T5
For the First and Club lounges at Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, Aberdeen, and Inverness
First Lounge London Gatwick Catering options
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014-2018 threads)
UK Domestic lounges (outside London) - catering arrangements from April 2013 (n.b. no separate 2014-2018 threads)
BA Champagne & Wine thread
The LHR CCR cocktail menu - cocktail menu introduced May 2014
The 2017 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads
Concorde Room (CCR) LHR: menus 2017
Concorde Room (CCR) LHR: menus 2016
Concorde Room (CCR) LHR: menus 2015
Concorde Room (CCR) LHR: menus 2014
Concorde Room (CCR) LHR: menus 2013
Concorde Dining Room IAD: menus and food options - see new Concorde Rooms and Bars: JFK, IAD, SIN, DXB linked above
Galleries First (Flounge) LHR: Dining menu and food options 2015 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2014 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 or 2015 thread)
The 2016 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
The current catering options in the LHR CCR can be found in the first post in the thread, or you can click here. In addition, there are a selection of bar snacks available, details found in post 8 or you can click here.
There are also photo guides (updated with December menus) which you can see in the following linked posts:
- Dining Menu photo guide - includes all current Dining Menu dishes
- Lounge Menu photo guide - includes all current Lounge Menu dishes
- Dining Menu retired dishes guide - archive of retired dishes from Dining Menu
- Lounge Menu retired dishes guide - archive of retired dishes from Lounge Menu
Concorde Room (CCR) at JFK
Please see this thread which is now dedicated to food and drink at all none LHR Concorde Rooms and Bars
Concorde Rooms and Bars: JFK, IAD, SIN, DXB - food and drink - 2017 thread
Also there is an archive of JFK CCR menus in post #14 of that thread which covers September 2015 to date.
Catering options - other LHR lounges
Galleries First (Flounge) LHR: Dining menu and food options 2016 (n.b. no separate 2017 or 2018 thread) - T3 & T5
Galleries Club lounges LHR: Dining menu and food options - T3 and T5
For the First and Club lounges at Gatwick and the UK domestic lounges in Newcastle, Manchester, Edinburgh, Glasgow, Belfast, Leeds, Aberdeen, and Inverness
First Lounge London Gatwick Catering options
Galleries Club Lounge Gatwick (North Terminal): Catering options from April 2013 (n.b. no separate 2014-2018 threads)
UK Domestic lounges (outside London) - catering arrangements from April 2013 (n.b. no separate 2014-2018 threads)
BA Champagne & Wine thread
The LHR CCR cocktail menu - cocktail menu introduced May 2014
The 2017 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
Archived food & drink threads
Concorde Room (CCR) LHR: menus 2017
Concorde Room (CCR) LHR: menus 2016
Concorde Room (CCR) LHR: menus 2015
Concorde Room (CCR) LHR: menus 2014
Concorde Room (CCR) LHR: menus 2013
Concorde Dining Room IAD: menus and food options - see new Concorde Rooms and Bars: JFK, IAD, SIN, DXB linked above
Galleries First (Flounge) LHR: Dining menu and food options 2015 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2014 - T3 and T5
Galleries First (Flounge) LHR: Dining menu and food options 2013 - T3 and T5
First Lounge London Gatwick (North terminal): Catering options from April 2013 (n.b. no separate 2014 or 2015 thread)
The 2016 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2014 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
The 2013 BA Champagne & Wine Thread - covers LHR & LGW lounges and in the air
International Lounge Terminal 1 LHR - catering options from May 2013 - T1 international flights
Concorde Room (CCR) LHR : menus 2018
Jul 21, 2018, 6:54 am
#256
Join Date: Mar 2012
Programs: UA 1K, BA GGL/CCR, TK Elite Plus, Marriott Gold4Lyfe, HH Diamond, Avis PC, Hertz PC, Tesco Blue
Posts: 270
No food in the CCR (again). They say their ovens are not working.
Funny that the food is piping hot in the GFL, and here I thought they shared the same kitchen.
At least we'll get a nice meal before landing at JFK. Oh wait, no, that's been taken away too. Unbelievable how terrible BA have become.
Funny that the food is piping hot in the GFL, and here I thought they shared the same kitchen.
At least we'll get a nice meal before landing at JFK. Oh wait, no, that's been taken away too. Unbelievable how terrible BA have become.
Jul 21, 2018, 6:56 am
#257
Join Date: Jan 2010
Posts: 7,464
I got told it was a flood in the kitchen (whether that was then therefore linked to the ovens becoming inoperable). I understand BA are going to start handing out £20 vouchers for passengers to find food elsewhere.
Jul 21, 2018, 7:14 am
#258
Join Date: Mar 2012
Programs: UA 1K, BA GGL/CCR, TK Elite Plus, Marriott Gold4Lyfe, HH Diamond, Avis PC, Hertz PC, Tesco Blue
Posts: 270
The kitchen here must flood a lot, since they’ve used this excuse a few months ago too. Funny how the kitchen looks perfectly operable when viewed through the open door in the GFL, across from the buffet full of piping hot food.
Jul 21, 2018, 7:29 am
#259
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,830
The ovens are bulk steam ovens, with poor reliability. When they fail, the water can get discharged over the floor causing multiple hazards to the staff.
Jul 21, 2018, 8:18 am
#260
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
Ah - I agree. I like my water very cold so always ask for sparkling water with ice (or some of the staff remember and bring me ice without my asking anyway! ^ ). I know many people who prefer water not to be too cold, but I am not one of them.
Jul 21, 2018, 9:38 am
#261
Join Date: Apr 2015
Programs: Some
Posts: 5,258
If you are hungry, go to customer services and ask and you’ll get £20 to spent in Pilots or similar as advised above - could be worse! The GF hot buffet is now gone too for reference.
Jul 21, 2018, 9:46 am
#262
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
I've noticed more and more, especially Americans, are asking for water at ambient temperature. I'm also in the camp that prefer their water chilled.
Jul 21, 2018, 10:03 am
#263
Join Date: Apr 2015
Programs: Some
Posts: 5,258
One thing that always annoys me when visiting the CCR......why do they insist on serving room temperature water? 
The champagne and wines are always chilled to the right level, but the water (still and sparkling) is always warm.
I always ask for "lots of ice" to make sure my water is cooled to an acceptable level. If a glass is delivered without ice (after asking) it is always sent back to be rectified.
What gives?
The champagne and wines are always chilled to the right level, but the water (still and sparkling) is always warm.I always ask for "lots of ice" to make sure my water is cooled to an acceptable level. If a glass is delivered without ice (after asking) it is always sent back to be rectified.
What gives?
Jul 21, 2018, 10:30 am
#264
Join Date: Aug 2009
Location: UK
Programs: BD Gold, BAEC Gold, Hilton HHonors
Posts: 869
Jul 21, 2018, 3:33 pm
#265
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
One thing that always annoys me when visiting the CCR......why do they insist on serving room temperature water? The champagne and wines are always chilled to the right level, but the water (still and sparkling) is always warm.
I always ask for "lots of ice" to make sure my water is cooled to an acceptable level. If a glass is delivered without ice (after asking) it is always sent back to be rectified.
What gives?
The champagne and wines are always chilled to the right level, but the water (still and sparkling) is always warm.I always ask for "lots of ice" to make sure my water is cooled to an acceptable level. If a glass is delivered without ice (after asking) it is always sent back to be rectified.
What gives?
My standard request on AA for a pre departure beverage is 'water without ice'.
Jul 21, 2018, 11:21 pm
#266
Join Date: Oct 2009
Location: SFO, LON
Programs: BA GGL/CCR, Bonvoy Tit, Hilton Dia etc etc
Posts: 2,354
Unbelievably frustrating when it happens (and it does happen all too frequently), but it is usually fixed within the day, sometimes less, sometimes more, but the current problem will be fixed next week. For how long, we shall see, under the circumstances it's probably best to not create false expectations, but you should be fine.
Jul 21, 2018, 11:44 pm
#267
Join Date: Jan 2009
Posts: 1,188
With this mishap (or mayhem depending on how you see it), I assume LHR doesn't allow open flame cooking for all restaurants in its premises?
Jul 22, 2018, 12:27 am
#268
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,830
Correct, Burger King in T3 had a problem in this area when a minor accident led to the evacuation of T3. Airport authorities are very cautious in this space after the dreadful and wholly avoidable DUS fire.
Jul 22, 2018, 2:22 am
#269
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
- is definitely too warm for me when it comes to water.
Jul 22, 2018, 2:24 am
#270
Join Date: Aug 2015
Location: Somewhere around Europe...
Programs: BA Gold; MB Ti; HH Diamond; IHG Plat; RR Gold
Posts: 530
Interestingly the pizza oven in the “Perfectionists Cafe” at T2 appears to be gas fired. Quite how this prevents the use of a standard catering gas oven, without the propensity to dump water all over the place, I don’t know...
ETA: See the 5th picture down in this article on the design of the restaurant.
ETA: See the 5th picture down in this article on the design of the restaurant.
Last edited by dakaix; Jul 22, 2018 at 2:39 am