Clinic Thread - Lounge access rules
Aug 13, 2011, 4:49 am
#62
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
Aug 13, 2011, 9:30 am
#65
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
Landside the easiest way to get from T5 to T3 is the Heathrow Express, which is free for that transfer.
Aug 13, 2011, 10:59 am
#66
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,351
There's a full (and very extensive) hot breakfast selection at Galleries Arrivals. The Galleries Club lounges (T3 and T5) only have hot rolls for breakfast.
Aug 13, 2011, 3:13 pm
#68
Join Date: Dec 2008
Programs: BA Gold, AZAL Gold, TK Elite, KC Nomad Club Blue
Posts: 353
GCH's get access to this lounge when arriving on the BA881. Cards are available in the DME lounge specifying this, and I have used it many times.
Those same cards, however, also specify that GCH's have access to the arrivals spa, including for treatments, but so far I have always been refused that, even when showing the card from the DME lounge. Nothing like BA for consistent inconsistency!
Those same cards, however, also specify that GCH's have access to the arrivals spa, including for treatments, but so far I have always been refused that, even when showing the card from the DME lounge. Nothing like BA for consistent inconsistency!
Aug 13, 2011, 3:33 pm
#69
Join Date: Jan 2005
Location: TLS/London
Programs: BA Gold, SPG Plat
Posts: 442
Originally Posted by BA Website
Arrivals lounges are available at London Heathrow Terminal 5 and London Gatwick (situated in the Sofitel Arora Hotel) for:
- First and Club World customers.
- Gold Executive Club members who have arrived on a British Airways longhaul flight. Due to capacity restrictions, guests will not be permitted to use these lounges.
Arrivals lounge facilities, operated by American Airlines, are also available in Heathrow Terminal 3.
- First and Club World customers.
- Gold Executive Club members who have arrived on a British Airways longhaul flight. Due to capacity restrictions, guests will not be permitted to use these lounges.
Arrivals lounge facilities, operated by American Airlines, are also available in Heathrow Terminal 3.
Aug 17, 2011, 1:57 am
#70
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
Also, we are continuing on to JFK on AA in J, will we have access to the Galleries Club in T3 in addition to AAs offering?
Last edited by anc-ord772; Aug 17, 2011 at 2:05 am
Aug 17, 2011, 2:51 am
#71
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
What, if any, are the difference between the two Arrival lounges? Would I miss anything if I arrived in T3 and stayed there instead of trekking over to T5? The BA Lounge Database thread indicates expanded buffet options in T5, are there other enhancements? Traveling from JNB and I'm not sure which terminal we arrive in.
Without status, I think J pax are limited to the one lounge, which in this case will be the AAdmirals Club.
Aug 17, 2011, 2:53 am
#72
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,851
Question from a OneWorld Emerald member (AA EXP) re. Arrivals Lounge access at LHR T5.
I arrived today at T5 on BA longhaul in Y, using a ticket bought directly from BA. BA staff at the T5 Arrivals Lounge stated that because the Arrivals Lounge is not a OneWorld facility, I was not permitted access. This is of course not what the AA website says (and more importantly, not what the BA Lounge Guide on FlyerTalk says)! I was however very politely persistent, and they let me in on a one-time, "discretionary" basis.
Does anyone know if there is a BA website which confirms access for AA EXPs in this situation? I have been unable to find one. Was hoping to show it to the dragons on my way out
Edit: Interestingly, I note that there is a OneWorld Emerald logo by the door into the lounge... Has that always been there? Why would they put that logo on a non-OneWorld lounge?
I arrived today at T5 on BA longhaul in Y, using a ticket bought directly from BA. BA staff at the T5 Arrivals Lounge stated that because the Arrivals Lounge is not a OneWorld facility, I was not permitted access. This is of course not what the AA website says (and more importantly, not what the BA Lounge Guide on FlyerTalk says)! I was however very politely persistent, and they let me in on a one-time, "discretionary" basis.
Does anyone know if there is a BA website which confirms access for AA EXPs in this situation? I have been unable to find one. Was hoping to show it to the dragons on my way out
Edit: Interestingly, I note that there is a OneWorld Emerald logo by the door into the lounge... Has that always been there? Why would they put that logo on a non-OneWorld lounge?
Last edited by ExpatExp; Aug 17, 2011 at 4:20 am
Aug 17, 2011, 3:35 pm
#73
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,851
Some additional information regarding access to the T5 Arrivals Lounge for OneWorld Emerald members, from a similar AA forum thread on this topic:
This would seem to suggest that all OneWorld Emerald members may have access to the BA Arrivals Lounge at T5 when arriving on a BA transatlantic flight. This would also mesh with the fact that there is a OneWorld Emerald logo next to the door of the T5 Arrivals Lounge. However, I'm not convinced this is actually how it works in practice! Would any of the more experienced BA flyers have more insight?
In this BA-published document outlining the benefits of the JBA that was posted to the BA Press site back in early October 2010, the following statement is clearly made:
At no time since the JBA launched, however, has the BA website been updated to reflect this. As noted above, AA's site has been updated, so until BA get round to updating their site (and, hopefully, their staff), we'll be living in limbo for a while (unless you want to print the above-reference document and try to use it to get in--that's well beyond what I'd be willing to do but I've heard crazier stories!).
For the first time oneworld Emerald cardholders will have access to the British Airways Galleries Arrivals lounge at London Heathrow Terminal 5 and the American Airlines arrivals lounge at London Heathrow Terminal 3 when they travel on an AA or BA transatlantic flight, no matter in which cabin they fly.
Aug 18, 2011, 3:09 pm
#74
Join Date: Apr 2005
Programs: klm pe
Posts: 356
arriving from flying in First from LA
I am arriving in Heathrow after flying in from LA first class on the late flight. The arrival lounge is already closed and I have a few hours to kill. Will I still be able to enter the concorde room or first class lounge, even though I am arriving on first but travelling onwards in club europe?
Aug 18, 2011, 3:13 pm
#75
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,351
If departing from T5 in Club Europe, you will be able to access the Concorde Room (and the less exclusive Galleries First lounge) based on your incoming flight in First.
If departing from T3 in Club Europe, you will be able to access the Galleries First lounge based on your incoming flight in First.
Just hold on to the BP stub for your First flight and present that along with your Club Europe boarding pass at the entrance to the Concorde Room/Galleries First.
If departing from T3 in Club Europe, you will be able to access the Galleries First lounge based on your incoming flight in First.
Just hold on to the BP stub for your First flight and present that along with your Club Europe boarding pass at the entrance to the Concorde Room/Galleries First.