End of Iris? [effective 17 September 2013]
#166
Join Date: Apr 2008
Programs: Lord OPebble - Mucci of the Hour. Diamond Class MUCCI.Chevalier du Circle Intime de Pucci
Posts: 7,088
In view of the Government spending cuts I think that it is v unlikely that we will see big money spent on replacing a system that works the majority of the time.
#167
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
I hope it stays around until around October next year, as my passport (complete with laminated-in photo) is valid until Apr 13.
#168
Join Date: Nov 2010
Location: MAN/BHX
Programs: ABBA
Posts: 6,027
T3, Wednesday morning. Massive queue for manual barriers, not a single person in the Iris lane or booth, both booths were working, wonderful system.
I've tried the e-passport at heathrow twice, and it's failed twice. Slower too, and requires an attendent. I used it at Lisbon in May and it did work.
The nice thing about iris is the people that use it know exactly how to use it, and it runs fine on it's own. If they hid it behind the e-passport, so you had to know it's there to use it, you'd avoid the problem with non-registered people.
I've tried the e-passport at heathrow twice, and it's failed twice. Slower too, and requires an attendent. I used it at Lisbon in May and it did work.
The nice thing about iris is the people that use it know exactly how to use it, and it runs fine on it's own. If they hid it behind the e-passport, so you had to know it's there to use it, you'd avoid the problem with non-registered people.
#169
Join Date: Jan 2006
Programs: Lots, some no/low status some high status, can't be bothered to list them :-)
Posts: 1,952
#170
Join Date: Dec 2010
Location: New York
Programs: BA Gold, Hyatt Diamond
Posts: 246
That is definitely not always true - I have spent many a time waiting in line while someone spends 3 attempts trying to get through the machine, normally looking into the wrong mirror and then complaining loudly that the machine "must be broken".
The worst one is the people who aren't even registered but still try to use it...
The worst one is the people who aren't even registered but still try to use it...
#171
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
I used IRIS at T3 on Tuesday morning and was 3rd in the queue behind two others who were completely incapable of using tit. The first eventually gave up and was seen by the BIA person adjacent to the machines. The second eventually got it on the 3rd go.
As only one machine was working I had to wait, all the while eyeing out the queue for the regular desks and wondering if that would have been quicker. Pleased that both were working on Wednesday which would indicate the whatever the problem it was a quick fix, some sort of reboot I guess.
As only one machine was working I had to wait, all the while eyeing out the queue for the regular desks and wondering if that would have been quicker. Pleased that both were working on Wednesday which would indicate the whatever the problem it was a quick fix, some sort of reboot I guess.
#172
Join Date: Jan 2008
Programs: AB Platinum (AB4EVA), IHG Diamond, Dominos Gold
Posts: 956
Fun fact: The passport I registered with was valid until some time in 2010 and I can still use the IRIS barriers.... Maybe it's got something to do with being EU National with a residence in England, either way, I'm not complaining.
#173
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
#174
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
Yesterday I flew TXL - LHR with BD. (note to who may read - I have been much impressed with the sheer pleasantness of flying with them - they always used to be the Friendly Independent and still are.)
IRIS working perfectly - bussed from domestic stand to Immigration (nice to know that this is not just confined to BA). There was no queue - we were in and gone in less than a minute all three of us.
I know what is disconcerting - the picture for your to match your eyes takes moment to come on and you cannot see what you are supposed to be matching.
IRIS working perfectly - bussed from domestic stand to Immigration (nice to know that this is not just confined to BA). There was no queue - we were in and gone in less than a minute all three of us.
I know what is disconcerting - the picture for your to match your eyes takes moment to come on and you cannot see what you are supposed to be matching.
#175
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London and Zurich
Programs: AA, BA, Mucci: Sir Roger des Directions Routières, PCR
Posts: 13,609
I find that now I just concentrate on matching one eye, the click and opening door are much quicker.
#176
Join Date: Dec 2008
Location: Surrey, UK
Programs: BA
Posts: 140
I had a problem at T1 recently where the doors wouldn't open for me to enter the booth. I let the person behind me go first, and it worked for him. Someone further back in the queue suggested it could be because I'm quite short (5'6") and I should try jumping up and down. This worked, to much laughter from the rest of the queue! Not terribly dignified, though.
#177
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
#178
Join Date: Oct 2009
Location: Cambs
Programs: Mucci, BAEC Silver, Scandic 3rd Floor, PC Pleb, FB Off White, Tufty Club
Posts: 2,836
I always thought it would be quite entertaining to have a selection of regional accents. You could have:
"Thank yuyy"
"Terrarabit!"
"Keep ahad"
etc.
We should celebrate our regional accents.
Or maybe she's bored from watching all the unregistered demented pigeons that attempt to get through...
"Thank yuyy"
"Terrarabit!"
"Keep ahad"
etc.
We should celebrate our regional accents.
Or maybe she's bored from watching all the unregistered demented pigeons that attempt to get through...