Community
Wiki Posts
Search

End of Iris? [effective 17 September 2013]

Thread Tools
 
Search this Thread
 
Old Aug 16, 2011, 12:57 am
  #211  
 
Join Date: Dec 2008
Location: Surrey, UK
Programs: BA
Posts: 140
Originally Posted by Steve_ZA
Perhaps the system shows a match and then the human has to confirm it during the testing phase, which could be the cause of the slow performance. Maybe when they trust it things will speed up.
That's my guess. The UKBA website says:

"The system uses facial recognition technology to compare your face to the photograph recorded on the 'chip' in your passport."

It also says you have to remove your glasses, which is news to me. I didn't remove mine, so maybe it failed to match and a human had to check it, which is why it took such a long time.
slate is offline  
Old Aug 16, 2011, 2:04 am
  #212  
FlyerTalk Evangelist
 
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
Originally Posted by ant_west
The advantage seems to be that they can cut staffing as you now need one person instead of six.
But the current automated arrangement (IRIS) needs zero staff.
stifle is online now  
Old Aug 16, 2011, 5:59 am
  #213  
 
Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,323
Originally Posted by stifle
But the current automated arrangement (IRIS) needs zero staff.
Except for the registration process, which to be open needs staff, the moon to be in certain phase, precise weather conditions and a lot of luck.
adl73x is offline  
Old Aug 16, 2011, 6:20 am
  #214  
 
Join Date: Jun 2005
Location: London, UK
Programs: AA 2MM - PLT, BA GGL, SPG Plat, Hilton Diamond
Posts: 6,221
Originally Posted by slate
That's my guess. The UKBA website says:

"The system uses facial recognition technology to compare your face to the photograph recorded on the 'chip' in your passport."

It also says you have to remove your glasses, which is news to me. I didn't remove mine, so maybe it failed to match and a human had to check it, which is why it took such a long time.
I use the bio gates in OZ. Last time I was about to walk into a machine the border agent asked if I had my glasses on in my passport photo. I said yes and he said to keep them on.
Moomba is offline  
Old Aug 16, 2011, 6:26 am
  #215  
 
Join Date: Dec 2008
Location: Surrey, UK
Programs: BA
Posts: 140
Originally Posted by Moomba
I use the bio gates in OZ. Last time I was about to walk into a machine the border agent asked if I had my glasses on in my passport photo. I said yes and he said to keep them on.
That makes more sense: don't take off your glasses if you're wearing them in the passport photo. In my case, I was wearing my contact lenses when the passport photo was taken.

Iris doesn't care whether you've got your glasses on.
slate is offline  
Old Aug 16, 2011, 6:45 am
  #216  
 
Join Date: Apr 2011
Posts: 3,513
I was planning on registering for Iris tomorrow as I go throught T5. Im an EU passport holder with a chip. Do you think it is a waste of time registering with the possible demise of Iris round the corner, especially as T5 has facial recognition available a lot of the time?
ColdWalker is offline  
Old Aug 16, 2011, 7:07 am
  #217  
 
Join Date: Apr 2008
Programs: Lord OPebble - Mucci of the Hour. Diamond Class MUCCI.Chevalier du Circle Intime de Pucci
Posts: 7,088
Originally Posted by ColdWalker
I was planning on registering for Iris tomorrow as I go throught T5. Im an EU passport holder with a chip. Do you think it is a waste of time registering with the possible demise of Iris round the corner, especially as T5 has facial recognition available a lot of the time?
Belt and braces perhaps? I would personally.
OPebble is offline  
Old Aug 16, 2011, 7:22 am
  #218  
 
Join Date: Jan 2008
Posts: 3,840
Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

Originally Posted by ColdWalker
I was planning on registering for Iris tomorrow as I go throught T5. Im an EU passport holder with a chip. Do you think it is a waste of time registering with the possible demise of Iris round the corner, especially as T5 has facial recognition available a lot of the time?
Famous last words and all that, but I've used the e-gates at various LHR & LGW terminals about 10-12 times over the last year and haven't waited more than 2-3 mins. It was a bit slow to recognise at LGW South last week (extra 20s of whirring and camera moving), but seriously quicker than the manual queue. I personally wouldn't bother with IRIS, but YMMV.
Kgmm77 is offline  
Old Aug 16, 2011, 7:26 am
  #219  
FlyerTalk Evangelist
 
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
Originally Posted by ColdWalker
I was planning on registering for Iris tomorrow as I go throught T5. Im an EU passport holder with a chip. Do you think it is a waste of time registering with the possible demise of Iris round the corner, especially as T5 has facial recognition available a lot of the time?
Never a waste of time while there are still terminals/airports with IRIS but no e-gates.
stifle is online now  
Old Aug 16, 2011, 7:27 am
  #220  
FlyerTalk Evangelist
 
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
Originally Posted by adl73x
Except for the registration process, which to be open needs staff, the moon to be in certain phase, precise weather conditions and a lot of luck.
That is very true. I took three attempts before finding an IRIS office open, and on my successful attempt I was registered by one of the stars of UK Border Force!
stifle is online now  
Old Aug 16, 2011, 10:21 am
  #221  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Originally Posted by OPebble
Belt and braces perhaps? I would personally.
Agreed, and done already ^

Who knows which bit of technology will be functioning when you enter the Bear Pit of Immigration?
T8191 is offline  
Old Aug 16, 2011, 10:38 am
  #222  
 
Join Date: Mar 2007
Location: UK-Berkshire
Programs: BAEC Blue
Posts: 633
Do they have IRIS and e-passport at T5 flight connections?
duncas is offline  
Old Aug 17, 2011, 2:43 am
  #223  
FlyerTalk Evangelist
 
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
Originally Posted by duncas
Do they have IRIS and e-passport at T5 flight connections?
Not sure, but bear in mind you only go through immigration at T5 connections if you're connecting to a domestic flight.
stifle is online now  
Old Aug 17, 2011, 4:13 am
  #224  
 
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,851
Emailed the IRIS team yesterday to see if there was an update on a new system for non-EU passport holders. They just responded and said no update yet.
ExpatExp is offline  
Old Aug 17, 2011, 4:18 am
  #225  
 
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Originally Posted by Moomba
I use the bio gates in OZ. Last time I was about to walk into a machine the border agent asked if I had my glasses on in my passport photo. I said yes and he said to keep them on.
Those have never worked for me (both Aus & NZ) despite my passport being the 'enabled version'. I have asked immigration as to what the issue is, but they have all stated that it should have worked.

Very strange!
Traveloguy is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.