List your upgrades!
#601
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
maybe it is full size, who knows. I thought rented and provided codes were the same, but the print was all smeared, I will know for sure this time tomorrow after getting my e-copy of the invoice.
#602
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
I guess the Galant is 'full size'
Car Group Rented: FULL SIZE 4 DOOR
Car Group Charged: INTERMEDIATE
Car Group Rented: FULL SIZE 4 DOOR
Car Group Charged: INTERMEDIATE
#603
Join Date: Dec 2003
Location: YYZ
Programs: AC 100k, SPG Platinum, Avis PC, National Exec
Posts: 107
Location: CMH
Status: President's Club
Reserved: Mid-Size
Received: Pontiac Torrent - switched to Ford Edge SEL but with 39,000 miles!
The selection at CMH was really, really thin this week. Yes I got an upgrade but this is probably one of the very few weeks I would've taken a Malibu or a mid-size. The Edge is pretty beat up.
Status: President's Club
Reserved: Mid-Size
Received: Pontiac Torrent - switched to Ford Edge SEL but with 39,000 miles!
The selection at CMH was really, really thin this week. Yes I got an upgrade but this is probably one of the very few weeks I would've taken a Malibu or a mid-size. The Edge is pretty beat up.
#604
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,036
Location: CMH
Status: President's Club
Reserved: Mid-Size
Received: Pontiac Torrent - switched to Ford Edge SEL but with 39,000 miles!
The selection at CMH was really, really thin this week. Yes I got an upgrade but this is probably one of the very few weeks I would've taken a Malibu or a mid-size. The Edge is pretty beat up.
Status: President's Club
Reserved: Mid-Size
Received: Pontiac Torrent - switched to Ford Edge SEL but with 39,000 miles!
The selection at CMH was really, really thin this week. Yes I got an upgrade but this is probably one of the very few weeks I would've taken a Malibu or a mid-size. The Edge is pretty beat up.
#605
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
#607
Join Date: Oct 2003
Location: Living in SIN™
Programs: TK/QR Gold, Marriott/Accor Plat, IC Dia Amb, Avis/Hertz PC
Posts: 6,706
#608
Join Date: Jun 2005
Location: DCA
Programs: AA GLD 1MM
Posts: 49
Location: PHX
Status: First
Reserved: Standard SUV (requested 4WD over the phone)
Received: Hummer H3
Status: First
Reserved: Standard SUV (requested 4WD over the phone)
Received: Hummer H3
#609
Join Date: Apr 2009
Location: SJC
Programs: United Premier, Avis First, Marriott Platinum
Posts: 10
avis first... but downgraded?
Location: MCO
Status: First
Reserved: Full size
Received: Chevy Malibu (Intermediate?)
This was odd... I wasn't really paying attention today since Avis had us standing in a long ... line in the 90+ deg heat inside the garage this afternoon -- I was just happy to get out of there. But I just realized they assigned me a Chevy Malibu LT today and my rental request was for a full size. Oops?
Is Avis supposed to rectify this failure to upgrade or announce the downgrade? The agent did not ask if it was OK to accept the intermediate when my request was for a full (they have previously made sure I was OK with any downgrades).
Thoughts?
Status: First
Reserved: Full size
Received: Chevy Malibu (Intermediate?)
This was odd... I wasn't really paying attention today since Avis had us standing in a long ... line in the 90+ deg heat inside the garage this afternoon -- I was just happy to get out of there. But I just realized they assigned me a Chevy Malibu LT today and my rental request was for a full size. Oops?
Is Avis supposed to rectify this failure to upgrade or announce the downgrade? The agent did not ask if it was OK to accept the intermediate when my request was for a full (they have previously made sure I was OK with any downgrades).
Thoughts?
#610
Join Date: Jun 2004
Posts: 3,780
Consequently, it has become my habit to say to them "what have you selected for us today" (or something like that) before they hand me the keys, in case I want to ask for something else, which is easier to do when already being attended to at the kiosk rather than go check the car out and have to come back and get in the queue again if unhappy.
They should have told you about the downgrade, but it sounds like they were quite busy when you were there, so they were just trying to get people on their way. You could always send a comment via the Customer Service form on Avis.com and ask for a price adjustment from the full to an intermediate if you feel unhappy about it. Or if you haven't returned the car yet, you could try to get them to adjust the final bill at that time (you'd have to approach the kiosk for his, however, as the agents with the handheld devices to check you out would not be able to make adjustments).
Susan
#611
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,036
Location: MCO
Status: First
Reserved: Full size
Received: Chevy Malibu (Intermediate?)
This was odd... I wasn't really paying attention today since Avis had us standing in a long ... line in the 90+ deg heat inside the garage this afternoon -- I was just happy to get out of there. But I just realized they assigned me a Chevy Malibu LT today and my rental request was for a full size. Oops?
Is Avis supposed to rectify this failure to upgrade or announce the downgrade? The agent did not ask if it was OK to accept the intermediate when my request was for a full (they have previously made sure I was OK with any downgrades).
Thoughts?
Status: First
Reserved: Full size
Received: Chevy Malibu (Intermediate?)
This was odd... I wasn't really paying attention today since Avis had us standing in a long ... line in the 90+ deg heat inside the garage this afternoon -- I was just happy to get out of there. But I just realized they assigned me a Chevy Malibu LT today and my rental request was for a full size. Oops?
Is Avis supposed to rectify this failure to upgrade or announce the downgrade? The agent did not ask if it was OK to accept the intermediate when my request was for a full (they have previously made sure I was OK with any downgrades).
Thoughts?
#612
Join Date: Apr 2009
Location: SJC
Programs: United Premier, Avis First, Marriott Platinum
Posts: 10
cool. thx for the info and thoughts!
not a bad car overall, i suppose... i'm not a huge fan of american design/engineered cars, but this one drives smooth and tries to mimic design cues that one would call "upmarket" (lots of accent lighting and interesting dashboard lightshows when you start the car, etc.)
thanks for the tips, as usual!
-e
#613
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,036
#614
Join Date: Dec 2007
Location: SYR
Programs: US/AA-Platinum, Hilton-Diamond, Marriott-Gold, AVIS-Presidents Club, National-Executive Elite
Posts: 2,755
Two more:
Location: SHV (Shreveport, LA)
Status: AVIS First
Reserved: Compact
Received: Toyota Corolla... again, second week in a row. Boo
Location: PHX
Status: AVIS First
Reserved: Intermediate
Received: 2009 Malibu 4dr
Actually, I kind of liked the new Malibu! I'd certainly take this one again.
Location: SHV (Shreveport, LA)
Status: AVIS First
Reserved: Compact
Received: Toyota Corolla... again, second week in a row. Boo
Location: PHX
Status: AVIS First
Reserved: Intermediate
Received: 2009 Malibu 4dr
Actually, I kind of liked the new Malibu! I'd certainly take this one again.