List your upgrades!
#646
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,034
This weekend I had a black Lincoln Town Car w/7000 miles. This thing was in HORRIBLE exterior shape. There were fine scratches all over the exterior, tons of marks around the trunk and the ledge right below the trunk. there were a few dings and such. The interior was fine, except that Lincoln never installed the lower cigarette lighter; or someone pulled it completely out and the wires that attach to it. I was amazed when I flipped the plug, saw nothing & traced where the wires should have been and found nothing!
#647
Join Date: Sep 2008
Location: Scottsdale, AZ
Programs: AA Exec Plat, Marriott Plat, Priority Club Plat, HHonors Diamond, Avis CC
Posts: 673
Location: ORD
Status: President's Club
Reserved: Premium Size (because on the site it was only $5 more than Full for the week)
Offered: Cadillac DTS
Received: Cadillac CTS
Normally I would have gotten in the DTS and hurried the heck out of there in the thrill of not having another Mercury Grand Marquis. However, since I was going to be driving in Chicago I wanted something just a tad bit smaller. The people at the desk were very nice and gave me a CTS. I was happily surprised when I found out that it had XM also. Nice.
Status: President's Club
Reserved: Premium Size (because on the site it was only $5 more than Full for the week)
Offered: Cadillac DTS
Received: Cadillac CTS
Normally I would have gotten in the DTS and hurried the heck out of there in the thrill of not having another Mercury Grand Marquis. However, since I was going to be driving in Chicago I wanted something just a tad bit smaller. The people at the desk were very nice and gave me a CTS. I was happily surprised when I found out that it had XM also. Nice.
#648
Join Date: Oct 2007
Location: HNL
Programs: AS MVPG
Posts: 236
Location: KOA
Status: President's Club
Reserved: Intermediate
Received: Ford Escape (lots of these in the lot at the time)
Location: HNL
Reserved: Intermediate
Received: Ford Fusion SEL V6
Status: President's Club
Reserved: Intermediate
Received: Ford Escape (lots of these in the lot at the time)
Location: HNL
Reserved: Intermediate
Received: Ford Fusion SEL V6
#649
Join Date: Oct 2005
Location: TLV now - formerly LAS
Programs: King of Rental Cars, BA Gold, Virgin Gold, AA MM Gold, A3 Gold, SK Gold, Hotel SuperElite
Posts: 7,357
Wirelessly posted (FlyerTalk.com/wap is fun : BlackBerry9530/4.7.0.148 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
LAS
Reserved B
Received: Pontiac Solstice
LAS
Reserved B
Received: Pontiac Solstice
#650
Join Date: Dec 2003
Location: YYZ
Programs: AC 100k, SPG Platinum, Avis PC, National Exec
Posts: 107
Location: CMH
Status: President's Club
Reserved: Compact
Received: Lincoln Town Car
This is about the 3rd time they've tried giving me a town car and I keep getting it changed for something else. But this time the only other options were compacts so I kept the town car. What a boat! It's got lots of goodies like a seat that moves every which way, dual zone climate, etc. but the thing is all over the road, no handling whatsoever, I feel like I should be 60+ driving that thing.
Status: President's Club
Reserved: Compact
Received: Lincoln Town Car
This is about the 3rd time they've tried giving me a town car and I keep getting it changed for something else. But this time the only other options were compacts so I kept the town car. What a boat! It's got lots of goodies like a seat that moves every which way, dual zone climate, etc. but the thing is all over the road, no handling whatsoever, I feel like I should be 60+ driving that thing.
#651
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
Location: CMH
Status: President's Club
Reserved: Compact
Received: Lincoln Town Car
This is about the 3rd time they've tried giving me a town car and I keep getting it changed for something else. But this time the only other options were compacts so I kept the town car. What a boat! It's got lots of goodies like a seat that moves every which way, dual zone climate, etc. but the thing is all over the road, no handling whatsoever, I feel like I should be 60+ driving that thing.
Status: President's Club
Reserved: Compact
Received: Lincoln Town Car
This is about the 3rd time they've tried giving me a town car and I keep getting it changed for something else. But this time the only other options were compacts so I kept the town car. What a boat! It's got lots of goodies like a seat that moves every which way, dual zone climate, etc. but the thing is all over the road, no handling whatsoever, I feel like I should be 60+ driving that thing.
#652
Join Date: Feb 2004
Location: CLE
Programs: UA GS+LT UC, AA EXP+LT PLT, Fairmont LT PLT, Marriott PLT, Hilton DIA, Hyatt Glob, Avis CHM
Posts: 4,671
Location: LGA
Status: CHM
Reserved: Intermediate
Received: Caddy DTS.
I asked for a CTS (I saw 7 on the lot) but was refused.
Status: CHM
Reserved: Intermediate
Received: Caddy DTS.
I asked for a CTS (I saw 7 on the lot) but was refused.
#653
Join Date: Sep 2008
Location: Scottsdale, AZ
Programs: AA Exec Plat, Marriott Plat, Priority Club Plat, HHonors Diamond, Avis CC
Posts: 673
Location: CLE
Status: President's Club
Reserved: Full Size
Offered: Grand Marquis
Received: Lincoln Town Car
Took the wife and 9 week old daughter on this trip because my inlaws live here. Reserved an infant seat with the reservation. It would have been nice to know that Avis does not carry regular infant seats. They use the toddler seats and lower the harness straps (and have no additional padding). Car seat was installed wrong on the Grand Marquis when we got there. It is in so wrong that they couldn't get it out, so they switched me to the Town Car and put in a new seat.
In the future, I won't be getting a car seat from Avis again since they don't have the propper infant seats.
Status: President's Club
Reserved: Full Size
Offered: Grand Marquis
Received: Lincoln Town Car
Took the wife and 9 week old daughter on this trip because my inlaws live here. Reserved an infant seat with the reservation. It would have been nice to know that Avis does not carry regular infant seats. They use the toddler seats and lower the harness straps (and have no additional padding). Car seat was installed wrong on the Grand Marquis when we got there. It is in so wrong that they couldn't get it out, so they switched me to the Town Car and put in a new seat.
In the future, I won't be getting a car seat from Avis again since they don't have the propper infant seats.
#654
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,034
Location: YUL
Reserved: Full-size
Status: Chairman
Given: Impala
Asked for an upgrade, since I was a Chairman & was told, "Sorry, we don't have anything better than full size." I asked for the Buick Lucerne that was sitting next to the booth & was told that I "couldn't have it." I asked for a convertible & was told that they "don't upgrade to convertibles." I then asked for the Jeep Cherokee, since I had yet to drive one. He told me that I could have that, but I'd have to pay a higher rate since it's an SUV. I explained that Chairmen should get upgraded to nearly anything, so long as a mid-size is booked. He grumbled & gave me the Cherokee. It was begging for an oil change from the minute I turned it over and today the check engine light illuminated. Annoyed, I went back & asked for a convertible & was again denied. Then I said that I wanted the Buick Enclave. His reply was, "That's a big SUV and luxury class, you can't get that." I politely asked to speak to a manager and he told me to wait, and he started punching away on his keyboard. He handed me the keys and said, "Ok, you can have the Enclave." I had to ask where the vehicle was parked AND for a copy of the new contract. This is one of the worst locations I've ever been to, so I'll be writing Avis upon my return, ugh!
Reserved: Full-size
Status: Chairman
Given: Impala
Asked for an upgrade, since I was a Chairman & was told, "Sorry, we don't have anything better than full size." I asked for the Buick Lucerne that was sitting next to the booth & was told that I "couldn't have it." I asked for a convertible & was told that they "don't upgrade to convertibles." I then asked for the Jeep Cherokee, since I had yet to drive one. He told me that I could have that, but I'd have to pay a higher rate since it's an SUV. I explained that Chairmen should get upgraded to nearly anything, so long as a mid-size is booked. He grumbled & gave me the Cherokee. It was begging for an oil change from the minute I turned it over and today the check engine light illuminated. Annoyed, I went back & asked for a convertible & was again denied. Then I said that I wanted the Buick Enclave. His reply was, "That's a big SUV and luxury class, you can't get that." I politely asked to speak to a manager and he told me to wait, and he started punching away on his keyboard. He handed me the keys and said, "Ok, you can have the Enclave." I had to ask where the vehicle was parked AND for a copy of the new contract. This is one of the worst locations I've ever been to, so I'll be writing Avis upon my return, ugh!
#655
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Location: TPA
Reserved: Intermediate
Status: CHM
Given: CTS
Reserved: Intermediate
Status: CHM
Given: CTS
#656
Join Date: Feb 2008
Location: ATL
Programs: Delta Platinum, SPG Platinum, Marriott Platinum, Hilton Gold, Avis First
Posts: 150
Location: MDT
Reserved: Intermediate
Status: Preferred
Given: Murano, 4Runner
Reserved: Intermediate
Status: Preferred
Given: Murano, 4Runner
#657
FlyerTalk Evangelist
Join Date: Mar 2008
Location: ACT/GRK/DAL/ABI/MIA/FLL
Programs: OMNIArchist, OMNIArchy!, OMNIIDGAS
Posts: 23,478
Status: Presidents Club
Res: int
Got: Dodge Charger with THREE miles on it, it is nice They looked to have several, wondering if a local dodge dealer had a going out of business sale....
Location: RIC
Res: int
Got: Dodge Charger with THREE miles on it, it is nice They looked to have several, wondering if a local dodge dealer had a going out of business sale....
Location: RIC
#658
Join Date: Apr 2007
Location: MFE / SAT
Programs: UA Premier Silver, Hyatt Platinum, Marriott Silver
Posts: 3,681
Location: MDT
Status: President's Club
Reserved: Full Size
Received: Caddy DTS
Status: President's Club
Reserved: Full Size
Received: Caddy DTS
#659
Join Date: Sep 2003
Location: dfw
Programs: AA EXP/MM, HGP ♦; former elite in Hilton, Marriott & DL (just under MM thanks to Leo)
Posts: 415
Location: BDL
Status: Avis First
Reserved: B (Compact)
Received: Kia Rio, dead on arrival, presumed dead battery
Try 2, Received: Kia Rio
from the Online Receipt
YOUR CAR
Car Description: Chevrolet Aveo or similar
Car Group: A
from the Email Receipt
Car Group Rented: SUBCOMPACT
Car Group Charged: COMPACT
When I was turning in the keys for the dead car, I asked if they "participate in the Avis First program anymore?". The answer was, "oh yeah, sure, but its space available. An upgrade is an intermediate and we have none". Odd thing was that I never used the word "upgrade", I just wanted to know whether that franchise had stopped recognizing that Avis program.
Status: Avis First
Reserved: B (Compact)
Received: Kia Rio, dead on arrival, presumed dead battery
Try 2, Received: Kia Rio
from the Online Receipt
YOUR CAR
Car Description: Chevrolet Aveo or similar
Car Group: A
from the Email Receipt
Car Group Rented: SUBCOMPACT
Car Group Charged: COMPACT
When I was turning in the keys for the dead car, I asked if they "participate in the Avis First program anymore?". The answer was, "oh yeah, sure, but its space available. An upgrade is an intermediate and we have none". Odd thing was that I never used the word "upgrade", I just wanted to know whether that franchise had stopped recognizing that Avis program.
#660
Join Date: Sep 2008
Location: BEG/DUS/FCO - YYZ/MRY
Programs: LH G, CO G, BA B, HH G, PC P, SW G, Sixt P, Hertz G and YES A|Club G :)
Posts: 800
Location: SAN
Status: President's Club
Reserved: Compact
Received: Toyota Camry
Location: YOW
Status: President's Club
Reserved: Sub-Compact
Received: Dodge Charger
Status: President's Club
Reserved: Compact
Received: Toyota Camry
Location: YOW
Status: President's Club
Reserved: Sub-Compact
Received: Dodge Charger