avis first... but downgraded?
Location: MCO
Status: First
Reserved: Full size
Received: Chevy Malibu (Intermediate?)
This was odd... I wasn't really paying attention today since Avis had us standing in a long ... line in the 90+ deg heat inside the garage this afternoon -- I was just happy to get out of there. But I just realized they assigned me a Chevy Malibu LT today and my rental request was for a full size. Oops?
Is Avis supposed to rectify this failure to upgrade or announce the downgrade? The agent did not ask if it was OK to accept the intermediate when my request was for a full (they have previously made sure I was OK with any downgrades).
Thoughts?