Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
#466
Join Date: Jul 2016
Posts: 1
Any help with this would be greatly appreciated.
The Bellagio and Mandarin Oriental both have 4th night free promotions occuring later this year.
I previously searched rates at the Mandarin Oriental about a month ago, and I saw a blue FHR special offer banner underneath the rates to indicate that they qualified for the 4th night free promo
When i try to lookup dates at either the Bellagio or Mandarin Oriental today, I don't see the 4th night free banner under any rates at either hotel. The stay I am searching for is for 4 nights, within the promotion period outlined by the FHR offer terms
Am I doing something wrong? Is anyone else having the same issues?
edit: Strange. I am seeing the banner come up for the Mandarin Oriental, but I am still not seeing it at the Bellagio
The Bellagio and Mandarin Oriental both have 4th night free promotions occuring later this year.
I previously searched rates at the Mandarin Oriental about a month ago, and I saw a blue FHR special offer banner underneath the rates to indicate that they qualified for the 4th night free promo
When i try to lookup dates at either the Bellagio or Mandarin Oriental today, I don't see the 4th night free banner under any rates at either hotel. The stay I am searching for is for 4 nights, within the promotion period outlined by the FHR offer terms
Am I doing something wrong? Is anyone else having the same issues?
edit: Strange. I am seeing the banner come up for the Mandarin Oriental, but I am still not seeing it at the Bellagio
Last edited by fhurricane; Jul 17, 2016 at 7:00 pm
#467
Join Date: Aug 2014
Location: Kirkland, WA, USA
Programs: Marriott Gold; LEGO VIP, Amex Platinum, HHonors Gold
Posts: 563
Any help with this would be greatly appreciated.
The Bellagio and Mandarin Oriental both have 4th night free promotions occuring later this year.
I previously searched rates at the Mandarin Oriental about a month ago, and I saw a blue FHR special offer banner underneath the rates to indicate that they qualified for the 4th night free promo
When i try to lookup dates at either the Bellagio or Mandarin Oriental today, I don't see the 4th night free banner under any rates at either hotel. The stay I am searching for is for 4 nights, within the promotion period outlined by the FHR offer terms
Am I doing something wrong? Is anyone else having the same issues?
edit: Strange. I am seeing the banner come up for the Mandarin Oriental, but I am still not seeing it at the Bellagio
The Bellagio and Mandarin Oriental both have 4th night free promotions occuring later this year.
I previously searched rates at the Mandarin Oriental about a month ago, and I saw a blue FHR special offer banner underneath the rates to indicate that they qualified for the 4th night free promo
When i try to lookup dates at either the Bellagio or Mandarin Oriental today, I don't see the 4th night free banner under any rates at either hotel. The stay I am searching for is for 4 nights, within the promotion period outlined by the FHR offer terms
Am I doing something wrong? Is anyone else having the same issues?
edit: Strange. I am seeing the banner come up for the Mandarin Oriental, but I am still not seeing it at the Bellagio
For some hotels, not all the rooms qualify for the Xth night free, and if the cheapest room doesn't qualify, Amex won't show the free night on the Hotel list page.
I had this problem looking at the 2 hotels in Kaua'i for later this year.
#468
Join Date: May 2014
Posts: 13
Anyone know if we're allowed to use "invited/vip" check in. Is this something that's actually stated in the reservations or are people just using it? Normally, vip is for casino guests on promos or RFB
#471
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
#473
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
Guests staying under FHR reservations are allowed to use the Invited Guest line at the Palazzo. (It says so on the welcome letter.)
#474
Join Date: Apr 2010
Location: SEA
Programs: AS 100K, Hilton Diamond
Posts: 876
So I've got one more question. Does Amex email/mail your confirmation letters? I see it in my reserved trips, but how does the hotel actually pull it up?
#475
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
#476
Join Date: Aug 2005
Location: DFW
Posts: 1,249
During my last visit, the lounge dragons clearly explained to me that the VIP lounge is not the same as the Chairman's lounge while escorting me out. Looked like the same food so no great loss.
#477
Join Date: Jul 2016
Programs: Delta Silver, Marriott Gold, IHG Platinum, Hilton Gold, SPG Gold
Posts: 7
I recently booked the Wynn Tower Suite through AmEx FHR. Wynn already has complimentary breakfast for two at Tableau included with the room. Is that means that I can use FHR for a very early morning breakfast in my room with the FHR breakfast credit. Then Wynn's complimentary breakfast from Tableau later in the morning? Anyone stayed in the Wynn Tower Suite can comment? Thanks,
#478
Join Date: May 2015
Location: Toronto
Programs: Aeroplan, Airmiles, RBC Rewards, British Airways Avios, American Airlines Aadvantage
Posts: 47
I recently booked the Wynn Tower Suite through AmEx FHR. Wynn already has complimentary breakfast for two at Tableau included with the room. Is that means that I can use FHR for a very early morning breakfast in my room with the FHR breakfast credit. Then Wynn's complimentary breakfast from Tableau later in the morning? Anyone stayed in the Wynn Tower Suite can comment? Thanks,
When you arrive you'll get an envelope explaining it. There are 6 places on the Wynn/Encore resort that are available to you:
In-room dining at the Wynn
In-room dining at the Encore (obviously this doesn't apply for you)
Wynn Buffet (went 1 of the mornings..)
Tableau at the Wynn
Jardin at Encore (this is where we went 2 of the 3 mornings). I thought it was really great.
Can't remember the last place but it's at the Wynn
#479
Join Date: Aug 2014
Location: Kirkland, WA, USA
Programs: Marriott Gold; LEGO VIP, Amex Platinum, HHonors Gold
Posts: 563
I would assume you only get 1 breakfast credit per day. The value is up to $80 total for two people. You charge the dining (Whether it be the room or the restaurant) to the room and it's taken off the bill. I just stayed at Encore last weekend under the FHR.
When you arrive you'll get an envelope explaining it. There are 6 places on the Wynn/Encore resort that are available to you:
In-room dining at the Wynn
In-room dining at the Encore (obviously this doesn't apply for you)
Wynn Buffet (went 1 of the mornings..)
Tableau at the Wynn
Jardin at Encore (this is where we went 2 of the 3 mornings). I thought it was really great.
Can't remember the last place but it's at the Wynn
When you arrive you'll get an envelope explaining it. There are 6 places on the Wynn/Encore resort that are available to you:
In-room dining at the Wynn
In-room dining at the Encore (obviously this doesn't apply for you)
Wynn Buffet (went 1 of the mornings..)
Tableau at the Wynn
Jardin at Encore (this is where we went 2 of the 3 mornings). I thought it was really great.
Can't remember the last place but it's at the Wynn
Sadly, since the Tower rooms have a breakfast credit, the FHR credit is a little less valuable. Although the Tower breakfast is a much smaller menu, whereas the FHR breakfast is the full menu with a cash credit applied, so it's much more flexible.
Wynn makes up for this by almost always upgrading you to a Parlor suite - and Tower room bookings don't pay the Resort fee.
Be sure to call to make a booking at Tableau - maybe Jardin too. Even 20-30 minutes ahead can help. From 8am, there's likely a wait for a table. At the buffet and Terrace Point cafe, Tower Suites customers get to use the Invited Line to reduce your wait.
#480
I would assume you only get 1 breakfast credit per day. The value is up to $80 total for two people. You charge the dining (Whether it be the room or the restaurant) to the room and it's taken off the bill. I just stayed at Encore last weekend under the FHR.
When you arrive you'll get an envelope explaining it. There are 6 places on the Wynn/Encore resort that are available to you:
In-room dining at the Wynn
In-room dining at the Encore (obviously this doesn't apply for you)
Wynn Buffet (went 1 of the mornings..)
Tableau at the Wynn
Jardin at Encore (this is where we went 2 of the 3 mornings). I thought it was really great.
Can't remember the last place but it's at the Wynn
When you arrive you'll get an envelope explaining it. There are 6 places on the Wynn/Encore resort that are available to you:
In-room dining at the Wynn
In-room dining at the Encore (obviously this doesn't apply for you)
Wynn Buffet (went 1 of the mornings..)
Tableau at the Wynn
Jardin at Encore (this is where we went 2 of the 3 mornings). I thought it was really great.
Can't remember the last place but it's at the Wynn