Jan 16, 2015, 2:56 pm
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
Current (2020) thread is HERE
FHR properties in other cities are discussed HERE
FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.
Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
- Noon check-In, when available
- Room Upgrade upon arrival, when available*
- Daily breakfast for two people
- Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**
USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.
ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day
Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.
Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.
Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded
Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)
Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:
Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11
Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.
Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)
FHR Experience Las Vegas Hotels only (2015 - 2019)
Jul 22, 2016, 4:59 pm
#481
Join Date: Aug 2009
Location: ORD, LAS
Programs: AA-EXP, BAEC Silver, Hyatt-Globalist, Hilton-gold, SPG-gold
Posts: 855
Jul 27, 2016, 12:39 pm
#482
Join Date: May 2013
Posts: 288
When searching FHR online it shows no availability for Bellagio for the days I am looking to go, but if I search on Amextravel its open. Has anyone had luck calling in to get an FHR rate when online it shows no FHR rooms available?
Jul 27, 2016, 12:42 pm
#483
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
What dates are you looking at? If you are looking in 2017 part of the reason may be that hotels apparently sign year-by-year contracts to participate in FHR and from what I've seen it appears the 2017 contracts aren't in place yet.
Jul 27, 2016, 12:46 pm
#484
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Yes, it is worth a call, Amex can also sometimes contact the hotel and see if they are willing to make more rooms available to FHR.
What dates are you looking at? If you are looking in 2017 part of the reason may be that hotels apparently sign year-by-year contracts to participate in FHR and from what I've seen it appears the 2017 contracts aren't in place yet.
What dates are you looking at? If you are looking in 2017 part of the reason may be that hotels apparently sign year-by-year contracts to participate in FHR and from what I've seen it appears the 2017 contracts aren't in place yet.
Jul 28, 2016, 3:34 am
#485
Join Date: Mar 2003
Location: Sussex by the Sea
Programs: BA Silver, for now at least...
Posts: 581
I recently booked the Wynn Tower Suite through AmEx FHR. Wynn already has complimentary breakfast for two at Tableau included with the room. Is that means that I can use FHR for a very early morning breakfast in my room with the FHR breakfast credit. Then Wynn's complimentary breakfast from Tableau later in the morning? Anyone stayed in the Wynn Tower Suite can comment? Thanks,
We had an excellent stay and FHR experience - upgrade from Tower Room to suite, auto 4pm checkout offered, 4th night free, $100 spa credit. To me, this almost covered the Amex Plat fee in one stay
Oh, and as others have stated, whilst Tableau food and service are great, definitely reserve your table early, as the front desk staff are a nightmare - utter jobsworths who take great pleasure in making you wait.
Last edited by Professor Yaffle; Jul 28, 2016 at 3:36 am Reason: additional info
Jul 28, 2016, 7:42 am
#486
Join Date: May 2013
Posts: 288
Thanks Bfriff. I am looking at Sept 17-19th 2016. I am aware of the issue with them not renewing contracts for 2017 until later in the year. I am waiting to book my new years stay in Orlando, so only a few more months to wait until that opens up.
I will give them a call. I noticed if I try to book Sept 15-19th, it shows availability, but not if I try to book 17-19.
I will give them a call. I noticed if I try to book Sept 15-19th, it shows availability, but not if I try to book 17-19.
Jul 28, 2016, 10:41 am
#487
Join Date: Jul 2016
Programs: Delta Silver, Marriott Gold, IHG Platinum, Hilton Gold, SPG Gold
Posts: 7
Our experience last month was that the Tableau breakfast cost was around $28/head, so $56 for the two of us. Reception then automatically allocated the remaining $24 of credit against coffees and pastries we got at the Drugstore Cafe early morning. We felt that was more than fair.
We had an excellent stay and FHR experience - upgrade from Tower Room to suite, auto 4pm checkout offered, 4th night free, $100 spa credit. To me, this almost covered the Amex Plat fee in one stay
Oh, and as others have stated, whilst Tableau food and service are great, definitely reserve your table early, as the front desk staff are a nightmare - utter jobsworths who take great pleasure in making you wait.
We had an excellent stay and FHR experience - upgrade from Tower Room to suite, auto 4pm checkout offered, 4th night free, $100 spa credit. To me, this almost covered the Amex Plat fee in one stay
Oh, and as others have stated, whilst Tableau food and service are great, definitely reserve your table early, as the front desk staff are a nightmare - utter jobsworths who take great pleasure in making you wait.
Thanks for the information! I am from the east coast and trying to stay with the east coast time while I am in Vegas. Have to go back to work the next day. Just wondering if I can have breakfast twice (one from the FHR and one that comes with the Wynn Tower room). Thinking to do room service with the FHR breakfast credit at 6am for breakfast, then the hotel breakfast late in the morning for lunch. Just wondering if anybody try that before.
Jul 28, 2016, 12:47 pm
#488
Join Date: May 2014
Posts: 13
Thanks for the information! I am from the east coast and trying to stay with the east coast time while I am in Vegas. Have to go back to work the next day. Just wondering if I can have breakfast twice (one from the FHR and one that comes with the Wynn Tower room). Thinking to do room service with the FHR breakfast credit at 6am for breakfast, then the hotel breakfast late in the morning for lunch. Just wondering if anybody try that before.
Jul 29, 2016, 7:45 am
#489
Join Date: Jul 2016
Programs: Delta Silver, Marriott Gold, IHG Platinum, Hilton Gold, SPG Gold
Posts: 7
I will check with front desk when I check in. Really hope it will work out that way. I am paying for 3 rooms and 6 people, looking to save as much money as possible on meal. I will report back after my trip.
Jul 30, 2016, 11:15 am
#490
Join Date: Dec 2015
Posts: 31
Hi FT Family,
Thanks so much for all the advice for my trip to Encore. We checked in and got an upgrade to the strip view. Also, I received a print out with times for Breakfast. I haven't been on the site for 90 days but can someone update the wiki?
Jardin Breakfast time is 7:00 - 11:30 AM. The wiki says "11:00AM".
Thanks so much for all the advice for my trip to Encore. We checked in and got an upgrade to the strip view. Also, I received a print out with times for Breakfast. I haven't been on the site for 90 days but can someone update the wiki?
Jardin Breakfast time is 7:00 - 11:30 AM. The wiki says "11:00AM".
Jul 31, 2016, 3:48 pm
#491
Join Date: Apr 2010
Location: SEA
Programs: AS 100K, Hilton Diamond
Posts: 876
Delano Experience Here.
Checked in at 10am on Friday. They let us into the room early at 11am once it was clean. Check in was quick and easy.
No upgrades were available, however the room was pretty nice anyways. TV in the living room, bedroom, and bathroom.
Breakfast credit was easy to use, the 30$ per person pretty much covered breakfast each morning minus tip at Dellas.
The 100$ credit was the only thing i had to have manually applied. Overall a pretty great stay and one of the more carefree visits to Vegas. Pretty impressed for my first FHR booking.
Checked in at 10am on Friday. They let us into the room early at 11am once it was clean. Check in was quick and easy.
No upgrades were available, however the room was pretty nice anyways. TV in the living room, bedroom, and bathroom.
Breakfast credit was easy to use, the 30$ per person pretty much covered breakfast each morning minus tip at Dellas.
The 100$ credit was the only thing i had to have manually applied. Overall a pretty great stay and one of the more carefree visits to Vegas. Pretty impressed for my first FHR booking.
Jul 31, 2016, 10:01 pm
#492
Join Date: Dec 2015
Posts: 31
Wow. I feel like I've been missing out on FHR. A+ experience at Encore.
Checkin at 11am with an upgrade at encore. We didn't book the tower suite so no parlor upgrade. However, we did get upgraded to a strip view. They explained everything on checkin and we had $40 per person for breakfast. Please note, it doesn't include tip. We dined at Jardin at encore and the Sunday brunch at the Wynn. We ended up switching rooms but I was shocked I could use the credit on the first day! Can anyone confirm?
The spa credit for $100 worked perfectly as well. Please note, it doesn't include tip.
Lastly, we had no problem on checkout and it was the first time I've stayed any where that I could check out at 4pm. They reviews the bill with us and everything was perfect. I didn't have an option to change my card and got the bill on my AMEX card.
The lounge food was amazing and fast wifi. I'm looking forward to more FHR trips.
Checkin at 11am with an upgrade at encore. We didn't book the tower suite so no parlor upgrade. However, we did get upgraded to a strip view. They explained everything on checkin and we had $40 per person for breakfast. Please note, it doesn't include tip. We dined at Jardin at encore and the Sunday brunch at the Wynn. We ended up switching rooms but I was shocked I could use the credit on the first day! Can anyone confirm?
The spa credit for $100 worked perfectly as well. Please note, it doesn't include tip.
Lastly, we had no problem on checkout and it was the first time I've stayed any where that I could check out at 4pm. They reviews the bill with us and everything was perfect. I didn't have an option to change my card and got the bill on my AMEX card.
The lounge food was amazing and fast wifi. I'm looking forward to more FHR trips.
Aug 1, 2016, 5:26 pm
#493
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Direct booking of aria is 150$ cheaper total for 2 nights for me. Would you say the breakfast and spa credit is worth the difference? I won't be using the late checkout and most likely won't be using early check in.
Aug 1, 2016, 5:43 pm
#494
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,220
I would just book direct. Spa credit is almost useless if it's just me and I can find breakfast for less than $75/day.
Aug 1, 2016, 6:09 pm
#495
FlyerTalk Evangelist
Join Date: Apr 2000
Location: FLL -> Where The Boyars Are
Programs: AA EXP 1.7 M, Hilton Gold, Hertz 5*, AARP Sophomore, 14-time Croix de Candlestick
Posts: 18,669
If you book direct, be sure your mLife number (linked to your Hyatt plat) is in the record.