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Old Jan 16, 2015, 2:56 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE

FHR properties in other cities are discussed HERE

FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.

Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
  • Noon check-In, when available
    • Room Upgrade upon arrival, when available*
      • Daily breakfast for two people
        • Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**

USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.

ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day

Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.

Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.

Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded

Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)

Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:


Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11

Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.

Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)

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FHR Experience Las Vegas Hotels only (2015 - 2019)

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Old Jan 9, 2015, 5:08 pm
  #1  
Original Poster
 
Join Date: Jul 2014
Location: USA
Programs: AmEx Plat, Chase Sapphire Reserve
Posts: 21
FHR Experience Las Vegas Hotels only (2015 - 2019)

Can you use the FHR breakfast credit at the MO for in-room breakfast or do you have to go to Mozen?
mooses is offline  
Old Jan 9, 2015, 6:10 pm
  #2  
Marriott 5+ Badge
 
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Originally Posted by mooses
Can you use the FHR breakfast credit at the MO for in-room breakfast or do you have to go to Mozen?
As of September it could be used for in-room breakfast.
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Old Jan 10, 2015, 10:57 am
  #3  
Original Poster
 
Join Date: Jul 2014
Location: USA
Programs: AmEx Plat, Chase Sapphire Reserve
Posts: 21
Originally Posted by colerc
As of September it could be used for in-room breakfast.
Great, thanks.
mooses is offline  
Old Jan 10, 2015, 2:23 pm
  #4  
 
Join Date: Mar 2001
Location: Philly, Madrid
Programs: Alaska MVP Gold
Posts: 2,591
I just got this email from Amex, so apparently Olives is back on the list for the $100 credit at Bellagio.


"It is my pleasure to provide you with the following details regarding your dining reservation to Fix. I hope you have a wonderful evening at this popular restaurant and a great time in Vegas. I have checked and the locations the $100 credit can be used at are Fix, Olives, Jasmin, Michael Mina, The Buffet, Caffe Belligo and Sensi."
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Old Jan 11, 2015, 10:59 am
  #5  
 
Join Date: Apr 2011
Location: Chattanooga
Programs: DL, Hyatt, National
Posts: 318
Originally Posted by srodr
I just got this email from Amex, so apparently Olives is back on the list for the $100 credit at Bellagio.


"It is my pleasure to provide you with the following details regarding your dining reservation to Fix. I hope you have a wonderful evening at this popular restaurant and a great time in Vegas. I have checked and the locations the $100 credit can be used at are Fix, Olives, Jasmin, Michael Mina, The Buffet, Caffe Belligo and Sensi."
Now that is good news....Let us know if it in fact really works

Also, curious if its still $20 per person x 2 for breakfast of if its more. Things change.
Tibs is offline  
Old Jan 11, 2015, 6:06 pm
  #6  
 
Join Date: Feb 2012
Posts: 371
SLS Lux 3rd night free

FYI - SLS Las Vegas is doing 3rd night free FHR promo until April 15. New on the strip btw http://slslasvegas.com/
bizum is offline  
Old Jan 11, 2015, 6:43 pm
  #7  
 
Join Date: Oct 2014
Location: San Francisco
Programs: Amex Platinum, SPG Gold, Hertz Pres Circle
Posts: 77
weird looking hotel with an even weirder website. Call me old luxury, Im not getting the right vibe at all.
RXSF is offline  
Old Jan 12, 2015, 1:15 pm
  #8  
 
Join Date: Jan 2010
Location: Los Angeles
Programs: AA Plat Pro 1.4M, SPG Lifetime Plat, Hyatt Globalist
Posts: 210
Originally Posted by Tibs
Now that is good news....Let us know if it in fact really works

Also, curious if its still $20 per person x 2 for breakfast of if its more. Things change.
It worked for me just last week. I also got $30 per person per day for breakfast....
One negative, you no longer get limo to/from and Chairman's lounge by booking any suite (as I did last June).
You now have to be Noir and/or book a Penthouse suite or above for those perquisite's....
alfagirl is offline  
Old Jan 13, 2015, 12:08 am
  #9  
 
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
Originally Posted by alfagirl
It worked for me just last week. I also got $30 per person per day for breakfast....
One negative, you no longer get limo to/from and Chairman's lounge by booking any suite (as I did last June).
You now have to be Noir and/or book a Penthouse suite or above for those perquisite's....
I had the $30 per person per day for breakfast as well back in October.

Odd about the limo and Chairman's Lounge access. I've been talking to a Guest Relations employee at the Bellagio and asked her about that and she confirmed that Bellagio Suites and above (min. daily rate of $400+) booked through FHR would get those benefits.
Jimgotkp is offline  
Old Jan 13, 2015, 8:29 am
  #10  
 
Join Date: Dec 2001
Location: Las Vegas
Programs: DL DM, AA PlatPro, Hilton DM, Hyatt Glob, Marriott Titanium, Hertz PC, National EE
Posts: 1,532
Originally Posted by srodr
I just got this email from Amex, so apparently Olives is back on the list for the $100 credit at Bellagio.


"It is my pleasure to provide you with the following details regarding your dining reservation to Fix. I hope you have a wonderful evening at this popular restaurant and a great time in Vegas. I have checked and the locations the $100 credit can be used at are Fix, Olives, Jasmin, Michael Mina, The Buffet, Caffe Belligo and Sensi."
Petrossian and Lily are also allowed... at least I drank my $100 at Lily a few days ago since I wasn't hungry.
bworrell is offline  
Old Jan 16, 2015, 12:50 pm
  #11  
 
Join Date: Dec 2012
Programs: DL DM, Hyatt Globalist.
Posts: 57
I'm about to book a three night stay at the Bellagio, two couples so I'll book two rooms through FHR.

Anyone had recent experiences there? I've heard mixed reviews about the upgrades and perks in general.

Amex also claims if I book both rooms through them on my platinum card, both benefits will apply to both rooms. I'm skeptical I may get there and they'll only give the benefits to the room I'm in (no one else has a Plat card). Anyone with experience booking more than one room?
deltaloyalist354 is offline  
Old Jan 16, 2015, 1:07 pm
  #12  
 
Join Date: May 2009
Location: Boston, MA
Programs: AA Million Miler, Mosaic, Delta Platinum
Posts: 1,561
Originally Posted by rdelk
I'm about to book a three night stay at the Bellagio, two couples so I'll book two rooms through FHR.

Anyone had recent experiences there? I've heard mixed reviews about the upgrades and perks in general.

Amex also claims if I book both rooms through them on my platinum card, both benefits will apply to both rooms. I'm skeptical I may get there and they'll only give the benefits to the room I'm in (no one else has a Plat card). Anyone with experience booking more than one room?
You should be fine with two sets of benefits for two rooms. The vast majority of the time the upgrade is from a regular room to a lake view room. Booking higher level rooms/suites doesn't seem to enable you to jump to yet higher levels.
Yahtzee is offline  
Old Jan 16, 2015, 3:40 pm
  #13  
 
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Originally Posted by rdelk
I'm about to book a three night stay at the Bellagio, two couples so I'll book two rooms through FHR.

Anyone had recent experiences there? I've heard mixed reviews about the upgrades and perks in general.

Amex also claims if I book both rooms through them on my platinum card, both benefits will apply to both rooms. I'm skeptical I may get there and they'll only give the benefits to the room I'm in (no one else has a Plat card). Anyone with experience booking more than one room?
Upgrades as mentioned are limited to booking basic and getting lake view.
No issues with two rooms and double the bennies.
Perks are clearly spelled out as a $100 Food voucher at numerous hotel restaurants. I haven't seen if this year they offer an OR $100 spa credit.
SFO 1K is offline  
Old Jan 18, 2015, 10:48 pm
  #14  
 
Join Date: Jan 2014
Location: SAN
Posts: 20
Any Wynn or Bellagio experiences recently?

Hey all. I'm staying in early March at the Wynn and Bellagio, both under FHR. Any recent experiences with the Wynn or Bellagio? I stayed at both properties last July and got the Encore Tower Suites (basic tower suite room upgraded to Parlor Suite!!!) and Fountain View Room (upgraded to deluxe, meh), and found that the Wynn breakfast credit was awesome, the Bellagio $30x2 breakfast credit and $100 food was great for dinner at the buffet on 4th of July weekend.

Were there any changes to the properties since then? Should I give Palazzo a try?

My wife really liked the Salon at Wynn and used her $100 credit toward a haircut. Can you get a haircut at Palazzo and apply the credit there?
trinifawk is offline  
Old Jan 20, 2015, 8:01 am
  #15  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Moderator suggestion

There are only a half dozen properties discussed in this thread. I suggest that you add information about each to the Wikipost including the answers to recurring questions about which restaurants accept breakfast vouchers, which facilities accept the $100 credit, typical room upgrades, etc. I have created a primitive template to organize the information. The information in the Wikipost will be preserved when the thread is restarted in January 2016.

Last edited by mia; Jan 20, 2015 at 8:12 am
mia is offline  


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