Report Amex website problems here
Feb 11, 2014, 8:11 am
#196
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
https://www.americanexpressfhr.com/s...l/gateway.rvlx
...there are two places where you can login. Don't use the Blue LOG IN in the upper right. Instead try the link embedded in this text: Platinum Card® members log in for rates and availability.
Sep 3, 2014, 8:33 am
#197
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 1,000
Anyone Cdn Amex having trouble accessing FHR
Didn't notice this issue until today. Not sure if it's something on my end or Amex is having some website issue. I'm logged in and whenever I search for hotels none of the FHR sites would show up. Just wondering if anyone else is having this issue?
edit: Nevermind, seems to be working now.
edit: Nevermind, seems to be working now.
Last edited by GateGuardian; Sep 3, 2014 at 8:37 am Reason: edit: Nevermind, seems to be working now.
Oct 5, 2014, 10:33 pm
#198
Join Date: May 2006
Location: nyc
Posts: 297
If you look at this page:
https://www.americanexpressfhr.com/s...l/gateway.rvlx
...there are two places where you can login. Don't use the Blue LOG IN in the upper right. Instead try the link embedded in this text: Platinum Card® members log in for rates and availability.
https://www.americanexpressfhr.com/s...l/gateway.rvlx
...there are two places where you can login. Don't use the Blue LOG IN in the upper right. Instead try the link embedded in this text: Platinum Card® members log in for rates and availability.
Jan 15, 2015, 12:37 pm
#200
Join Date: Oct 2005
Location: SF
Programs: UA, VX, QF, EY, VA
Posts: 756
Jan 15, 2015, 11:34 pm
#202
Join Date: Oct 2014
Location: ATL
Programs: MR/SPG Plat, HH Gold, DL PM
Posts: 413
I got an email with a link to add my new card to online account management, but when I enter the requested information (birth year and zip) I get an error message saying the system is down. This has been going on for two days.
Jan 16, 2015, 2:00 am
#203
Join Date: Oct 2014
Posts: 374
Same goes for me, was just approved for the Biz Plat.
May 5, 2015, 9:57 am
#204
Join Date: Aug 2010
Location: YVR
Posts: 208
Amex travel hotel booking site down (Canada)
When I log in to the amex travel site and attempt to do a hotel booking (wanting to see which are offering gold benefits, etc) I get an error message telling me to call in. Of course their hours are 9:30 5:30 ET, so I can't do that while I'm at work. The flights, etc seem to work, but not hotels. I've tried various browsers so that isn't the problem.
Is anyone else having this problem?
Is anyone else having this problem?
May 5, 2015, 11:12 am
#205
Join Date: May 2014
Location: YYZ
Posts: 527
When I log in to the amex travel site and attempt to do a hotel booking (wanting to see which are offering gold benefits, etc) I get an error message telling me to call in. Of course their hours are 9:30 5:30 ET, so I can't do that while I'm at work. The flights, etc seem to work, but not hotels. I've tried various browsers so that isn't the problem.
Is anyone else having this problem?
Is anyone else having this problem?
Jul 14, 2015, 6:49 am
#208
Join Date: Nov 2010
Location: Purley, Surrey
Programs: BAEC Brown, Hilton Gold
Posts: 53
Been unable to add my SPG membership details to the MR transfer system for the past few weeks. Had to call them eventually. The phone rep said to try adding leading zeros, but this made no different and still errored out.
Adding other MR partners (BAEC) seemed to work OK.
Regards
Neil
Adding other MR partners (BAEC) seemed to work OK.
Regards
Neil
Jul 14, 2015, 8:04 am
#209
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
Jul 19, 2015, 11:40 am
#210
Join Date: Jan 2013
Location: YVR
Programs: Aeroplan, British Airways, Alaska
Posts: 249
When I log into my Amex account I select "View and Redeem Points" and then select "My Points"
In the past it always gave me a list of all the member reward transactions from my different cards.
For the past 2 weeks it takes me to a list of links, none of which take me to the correct page. Amex customer service has been trying to help me without success.
Has anyone experienced this?
I will try and post a screenshot.
In the past it always gave me a list of all the member reward transactions from my different cards.
For the past 2 weeks it takes me to a list of links, none of which take me to the correct page. Amex customer service has been trying to help me without success.
Has anyone experienced this?
I will try and post a screenshot.
Last edited by mia; Jul 19, 2015 at 12:39 pm
