Report Amex website problems here
Aug 30, 2016, 4:10 pm
#286
Join Date: Jul 2005
Programs: Hilton Diamond, Starwood Platinum, AA, SW, Delta
Posts: 885
Membership Rewards WE'RE SORRY We apologize for the inconvenience, the system is currently unavailable. Please try your request again by refreshing the page.
If you require further assistance please call Membership Rewards® Customer Service at 1-800-AXP-EARN (297-3276). CODE: LA01-101
If you require further assistance please call Membership Rewards® Customer Service at 1-800-AXP-EARN (297-3276). CODE: LA01-101
Dec 15, 2016, 8:19 am
#287
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Can't log in to my UK American express account from abroad- get this message -
Unfortunately, we are unable to log you in at this time.
Please call the Customer Care number on the back of your Card.
Unfortunately, we are unable to log you in at this time.
Please call the Customer Care number on the back of your Card.
Jan 22, 2017, 7:35 pm
#288
Join Date: Apr 2012
Location: AL
Programs: AA Plat Pro, DL Sil, UA Sil, Hyatt Global, MR Amb, Hilton Diamond, National Exec, Hertz Pres
Posts: 477
Is anyone else having issues logging into the FHR website?
I get to the login page and enter my username and password and the next screen shows me as not logged in. Repeating the cycle doesn't change anything.
I've tried four computers and three browsers and this issue has persisted for weeks now.
Anyone else with this problem?
I get to the login page and enter my username and password and the next screen shows me as not logged in. Repeating the cycle doesn't change anything.
I've tried four computers and three browsers and this issue has persisted for weeks now.
Anyone else with this problem?
Jan 22, 2017, 7:38 pm
#289
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,220
Is anyone else having issues logging into the FHR website?
I get to the login page and enter my username and password and the next screen shows me as not logged in. Repeating the cycle doesn't change anything.
I've tried four computers and three browsers and this issue has persisted for weeks now.
Anyone else with this problem?
I get to the login page and enter my username and password and the next screen shows me as not logged in. Repeating the cycle doesn't change anything.
I've tried four computers and three browsers and this issue has persisted for weeks now.
Anyone else with this problem?
Jan 22, 2017, 8:12 pm
#290
Join Date: Apr 2012
Location: AL
Programs: AA Plat Pro, DL Sil, UA Sil, Hyatt Global, MR Amb, Hilton Diamond, National Exec, Hertz Pres
Posts: 477
Jan 22, 2017, 8:13 pm
#291
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
https://www.americanexpressfhr.com
There are two login buttons. Upper right in dark blue, futher down against lighter blue background. Whichever one you are using, try the other.
There are two login buttons. Upper right in dark blue, futher down against lighter blue background. Whichever one you are using, try the other.
Jan 22, 2017, 8:20 pm
#292
Join Date: Apr 2012
Location: AL
Programs: AA Plat Pro, DL Sil, UA Sil, Hyatt Global, MR Amb, Hilton Diamond, National Exec, Hertz Pres
Posts: 477
https://www.americanexpressfhr.com
There are two login buttons. Upper right in dark blue, futher down against lighter blue background. Whichever one you are using, try the other.
There are two login buttons. Upper right in dark blue, futher down against lighter blue background. Whichever one you are using, try the other.
Jan 22, 2017, 8:43 pm
#294
Join Date: Apr 2012
Location: AL
Programs: AA Plat Pro, DL Sil, UA Sil, Hyatt Global, MR Amb, Hilton Diamond, National Exec, Hertz Pres
Posts: 477
Jan 23, 2017, 1:28 pm
#296
Join Date: Apr 2012
Location: AL
Programs: AA Plat Pro, DL Sil, UA Sil, Hyatt Global, MR Amb, Hilton Diamond, National Exec, Hertz Pres
Posts: 477
Jan 23, 2017, 1:40 pm
#297
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
In early December we puzzled out a problem with the online Chat feature in this thread:
http://www.flyertalk.com/forum/ameri...-url-amex.html
...I wonder if this could be another manifestation of the same issue. Some travel functions are outsourced, and privacy or tracking settings might have an unexpected effect.
http://www.flyertalk.com/forum/ameri...-url-amex.html
...I wonder if this could be another manifestation of the same issue. Some travel functions are outsourced, and privacy or tracking settings might have an unexpected effect.
Jan 23, 2017, 9:07 pm
#298
Join Date: Apr 2012
Location: AL
Programs: AA Plat Pro, DL Sil, UA Sil, Hyatt Global, MR Amb, Hilton Diamond, National Exec, Hertz Pres
Posts: 477
In early December we puzzled out a problem with the online Chat feature in this thread:
http://www.flyertalk.com/forum/ameri...-url-amex.html
...I wonder if this could be another manifestation of the same issue. Some travel functions are outsourced, and privacy or tracking settings might have an unexpected effect.
http://www.flyertalk.com/forum/ameri...-url-amex.html
...I wonder if this could be another manifestation of the same issue. Some travel functions are outsourced, and privacy or tracking settings might have an unexpected effect.
Jan 24, 2017, 6:46 pm
#299
Join Date: Apr 2014
Programs: Hyatt Diamond, SPG Plat
Posts: 182
I've had the login issue off and on with Amex while using Chrome for the four years that I've been using Amex FHR. I've tried disabling all adblockers and it doesn't help. There is one login route that works, but it isn't the one that you get when you go directly to americanexpress.com/fhr (this is the page that fails out), so I always have to work around it before I can get logged in on the site.
Mar 7, 2017, 6:53 am
#300
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Moderator action
Discussion of a persistent error when attempting to use Pay with Points has been extracted to a separate thread:
http://www.flyertalk.com/forum/ameri...on-issues.html
http://www.flyertalk.com/forum/ameri...on-issues.html