Report Amex website problems here
Have been trying to access my account online since yesterday night 10:00pm EST via www.americanexpress.com and get a system error. Tried Canadian website and get the same error? Is anybody else experiencing same thing? Just tried amex mobile site and it is also down.
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I can't access my german account. Tried a couple of times today.
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I guess this is a global issue with them. I will try to call them later and see if it is only their website down and not the whole system. Has anybody tried to use Amex card today? Any problems?
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I tried a few times from 7 AM this morning until now (9:22) with no success. Quicken was not able to get in, either.
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Amex has confirmed that they are well aware of this problem and have been trying to solve it for some time.
They have not been communicated what exactly the issue is, and their IT Team and Technical Support Group do not have an estimated timeframe for fixing this either. They could not confirm whether this is a global issue, only that in the USA it appears that their systems are down since yesterday and they cannot yet fix them... |
I am sure it's nothing an infusion of 100k MR points into my account can't fix ;)
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Originally Posted by S.Bling
(Post 11027296)
Amex has confirmed that they are well aware of this problem and have been trying to solve it for some time.
They have not been communicated what exactly the issue is, and their IT Team and Technical Support Group do not have an estimated timeframe for fixing this either. They could not confirm whether this is a global issue, only that in the USA it appears that their systems are down since yesterday and they cannot yet fix them... |
both the australia centurion site and regular amex site have been down since last night as well.
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Perhaps there is a bright side in that maybe my billing cycle will close today before some big charges are posted ;) .
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UK site was down at 07:00 GMT today, back up now.
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Switzerland back up
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Germany up and running now either!
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USA Still out...12:00 PM
Driving me nuts.....still out right now......:td:
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I was just able to logon - looks okay now. I did have trouble this AM, though.
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Hong Kong site been down all day.. very annoying
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