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-   American Express | Membership Rewards (https://www.flyertalk.com/forum/american-express-membership-rewards-410/)
-   -   Report Amex website problems here (https://www.flyertalk.com/forum/american-express-membership-rewards/1044670-report-amex-website-problems-here.html)

tomatoflight Jan 17, 2009 8:44 pm


Originally Posted by Ritz (Post 11083330)
IME, when the "regular" site is down, the AmexMobile site is always down as well. I, too, am getting very irritated about this. We only pay $500/year for the "privileges" of having the Amex (Plat), apparently routine account access isn't among those privileges.

yeah, the website NEVER works on my iphone. i don't know if it's not compatible with the iphone, but i haven't been able to access the mobile site since it went live.

TAHKUCT Jan 17, 2009 10:46 pm


Originally Posted by tomatoflight (Post 11095728)
yeah, the website NEVER works on my iphone. i don't know if it's not compatible with the iphone, but i haven't been able to access the mobile site since it went live.

Are you using this link for mobile access? https://www99.americanexpress.com/myca/mobl/us/?r=l_l

I have no problem accessing it, except when the main site is down.

buffcoat Feb 3, 2009 9:34 am

Website down?
 
I haven't been able to log into the American Express website for two days now. Anyone else having this problem?

Nicksta Feb 3, 2009 10:11 am

It hasn't been down all day, but I had a lot of difficulty pulling information for my taxes yesterday.

Paint Horse Feb 3, 2009 10:18 am

It worked yesterday, but as is often the case lately; it was very slow.

upgrader Feb 3, 2009 11:04 am

It's been working fine for me all day. At least for the credit card and MR functions.

herbchris53 Feb 3, 2009 11:08 am

I can't log in right now. This happens way too often IMO.

JetAway Feb 3, 2009 11:19 am

It's been down, off and on, since the weekend. It's a very unreliable website.

jtromb33 Feb 3, 2009 11:48 am

I've haven't been able to log in at all today. Just called customer support and they said they are working on the problem.

skofarrell Feb 3, 2009 11:58 am

Is the Amex Website down? Only on days that end in "y". :cool:

Sanosuke Feb 3, 2009 1:57 pm

Amex site working fine for me.. just checked my statement just a few minutes ago online. It has to be you... :)

Sanosuke!

USAFAN Feb 3, 2009 2:54 pm


Originally Posted by JetAway (Post 11194338)
It's been down, off and on, since the weekend. It's a very unreliable website.

Had the same problem yesterday and today, but was finally able to get access. I recognized, that I was not un-logged ... was still logged in even after I unlogged from the site.

Ritz Feb 3, 2009 11:13 pm

Amex CS said its been due to the Amex HH updates on many accounts (some system-wide integration thing).

divemistressofthedark Apr 28, 2009 9:41 pm

Website down all night again....
 
Sigh. You know, this is my one really big complaint with Amex. It seems like more and more often, their websites either run at glacial speeds or shut down altogether....

Earlier was able to view account info for two of my three cards, with only one of them giving the System Not Responding error of death, but just now I went to look at something and got SNR on the main account page. It wouldn't even let me send an email to customer support.

It's been doing this for at least four hours. Anyone else having trouble?

(Just a bit irritating, it's the end of the month and I really needed to do my bookkeeping tonight...)

jammanxc Apr 29, 2009 1:43 am

citi is notorious for nightly off-peak maintenance...


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