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USA Scheduled: August 30 - September 1, 2013
Our systems will be undergoing maintenance from Friday, August 30th until approximately 7:00 AM EDT on Sunday, September 1st. You may experience limited access to your account information both on our website and when calling into our Customer Service Call Centers. Your pending charges, account alerts, and credit line information will be unavailable, and you may experience delays when making a payment. We apologize for any inconvenience this may cause, and appreciate your patience while we improve our systems. |
MR Activity Detail, SE NAME NOT FOUND?
Just logged into my MR account through Points Summary - Activity Detail and found all the description were " SE NAME NOT FOUND", is this MR website's glitch or my account's problem?:confused::confused::confused:
http://img51.imageshack.us/img51/8210/sh5j.png |
MR Rewards site down?
For several days I have not been able to access my rewards site.
I keep getting this error: WE'RE SORRY We apologize for the inconvenience, the system is currently unavailable. Please try your request again by refreshing the page. If you require further assistance please call Membership RewardsŪ Customer Service at 1-800-AXP-EARN (297-3276). CODE: CA02-101 Would you like to... Search for Rewards See your Membership Rewards Points Summary As we update systems, online/phone services will be down. Please try again later |
AMEX website problems?
Been trying to schedule payments for my AMEX cards since last week.
It seems every time I select a card to make a payment, I get the following message: We're Sorry... We are currently upgrading our site to improve American Express Online Services. During this time you may experience intermittent system delays. Is it me? |
Originally Posted by g_leyser
(Post 21652670)
For several days I have not been able to access my rewards site.
I keep getting this error: If I click on "Search for Rewards", that site works, but there is a message in red at the top that says: What gives? |
I called the Plat line and they were able to fix it. YMMV.
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MR transfers down?
I've been trying for two days to transfer some MR pts and i keep getting this message:
" We apologize for the inconvenience, but the system cannot process your redemption or transfer at this time. Please try your request again later. If you require immediate assistance, please call Membership RewardsŪ Customer Service at 1-800-AXP-EARN (297-3276). Hours of operation are 9:00 a.m. - 12:00 a.m. ET (Monday - Friday) and 10 a.m. - 6:30 p.m. ET (Saturday and Sunday)." Anyone else having this problem? |
Is FHR site down?
Yesterday I tried looking around for hotel options on FHR for a trip in Jan and received error messages. Same today.
Anyone else having problems? Is the site down? (Yes, I know I can call. But prefer to look at all the options myself without going through them with a rep.) |
Working okay right now.
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Works for me right now too
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FHR website under maintenance forever?
Whenever I try to access the system, I get the "We're sorry" message. I can browse hotels but when I log in to actually look up rates and reserve, it doesn't work. A customer rep told me that it would be up again in about 4 hours, but I have been experiencing this issue since December. Is it just me?:confused:
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bump
Help anyone? I called the number on the back of the card and got transferred to their travel desk... and was about to be transferred back to the customer service! Nobody seems to know how to fix the problem! :td: |
americanexpressfhr.com works correctly for me. Have you tried using an alternate browser and clearing cookies (or opening a Private/Incognito window)?
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Originally Posted by Tak
(Post 20438977)
When I tried to access the AMEX FHR site online, it shows as follows
" We are sorry, our system is not responding prpperly " after inputting ID and Password. Is this a problem by firewall or something? I can access to my account and all history after the ID and Password are input, but no access to the FHR site. Thanks in advance! But AMEX rep could access the site... |
Originally Posted by mia
(Post 22251176)
americanexpressfhr.com works correctly for me. Have you tried using an alternate browser and clearing cookies (or opening a Private/Incognito window)?
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