When I try to pull up chat it gives me an error message (our live chat and phone servicing systems are currently experiencing technical issues..").

Also, for the past several hours, whenever I log in to my account, in the space where it shows MR (and other) points balances, it just reads: "Sorry about that! It doesn't happen often, but your Rewards information is unavailable. Please try again later."

Same for my Amex SPG and Delta cards.

Looks like they are having a variety of website issues right now.

I think I'll wait a few hours before making that online payment...

Seems like the entire travel system is down as well. I cannot access FHR to book another hotel, or view/modify/cancel an existing reservation under "My trips".

"We apologize, the Membership Rewards® system is currently unavailable."

Still down this morning for me.

Just tried it, worked fine for me.

Pending charge section is working on and off.

Haven't been able to get to "Benefits" in a couple of days.

What did you do? If I try to log in on the fhr site, it just sends me back to the home page, still not logged in. I can get my list of trips, but if I click the view/manage button, I get "Invalid email or trip-id"

Same happening to me. I needed to cancel a hotel reservation. I did manage to eventually do so.

Despite kicking me back after I log in; it does pull the list of reservations from "my trips" if you click on it after you log on (despite not showing you that you are logged on). When you click on the hotel it does say can not find the reservations. But if you input the email and trip ID, it will pull it to view or cancel.

But I agree, the site is non functional for the most part.

Upgrade links gone
 

This may be related to the earlier reported problems. "Apply to Upgrade" no longer appears for upgrade-eligible cards I used to see; only "Apply" shows. But when I click "Apply", an error message shows.

Still I cannot get to Chat option (pressing "Help" doesn't do anything). I tried different computers, browsers, OS - nothing helps. What is going on?

I was able to pull up live chat just now.

Still a no go for me. Doesn't load in IE, and the Help button doesn't even show up in FF.

The travel stuff, at least, is down for the agents too. I called to make a FHR reservation and she said she couldn't help me because the computers were down. She said to try the website, which I thought was pretty funny.

Sounds like Amex is a hot mess.

Agreed.

Can not get to "Dispute", "Benefits" or "Credit Secure".

I would not be surprised if this is more than just a major outage.

On-line chat even says the agents have no access to systems.

Not able to check gift card balances tonight, tried different computers & browsers.