Does anyone else get directed to the Amex Fraud prevention page and then looped around (again) to the login screen? I called web support about this once and they had no clue.

Jim

US site just worked fine for me 2 minutes ago.

Yes, indeed it is working now.

Game on..

amex website "down" yet again
 

just been trying to log into my account online and the site is down again. This seems to be happening very regularly and it looks like amex are having many problems with website glitches.

I also noticed that when I signed on to the US version of the website my account comes up showing me as a Gold card holder instead of Platinum....

weird!

anyone else had the same problem?

Just tried the site and it looked okay to me. But, I was having some difficulty yesterday, so something is stiff off.

Wirelessly posted (Treo 800w Sprint: Treo800w/v0100 Mozilla/4.0 (compatible; MSIE 4.01; Windows CE, PPC; 320x320) (compatible; MSIE 6.0; Windows CE; IEMobile 7.11))

I also have no problems accessing my accounts via amex mobile site.

It was definitely down a few minutes ago, and is very flaky now. I'm getting: "We're Sorry. Our System is not responding. You may experience intermittent delays. We apologize for this inconvenience. Try your request again later today." And I have been getting that a lot these days.

On a slightly different note, but still speaking of problems.

For the past 6 months, at the very least, I have not been able to see # of pending points under Points Balance ---> See your details. I have reported this problem, hm, at least 5 times and to this day I have to call to find out what's pending.

Anyone else?

The Amex site has to be one of the worst out there. It is not user friendly at all. Also why do we need silly music playing on the homepage? I just want a fast, functional, easy to navigate and good looking site.
Same. It shows me as Gold but I have Centurion.

Also -

http://www.theregister.co.uk/2008/12...s_website_bug/

http://www.theregister.co.uk/2008/12...ite_bug_redux/

Had similar issues - I do think they should enhance the login process though - with my Bank of America account I have an extra layer that sends a 1 time use code to my cell phone to log in

...but in Amex's favour - there's many other sites that need to improve as well!

That music does irritate me every time I am login in from a computer that I have not muted it yet.

I can see pending points under the Statement Details tab.

Also really (REALLY) irritated by all the outages. I'm trying to get my tax docs together and I really (REALLY) need to get into my online account since I can't find one particular statement.

WHEN will this be fixed? It seems like it's down about half the time lately.

p.s. there's a mobile site???? What is it?

IME, when the "regular" site is down, the AmexMobile site is always down as well. I, too, am getting very irritated about this. We only pay $500/year for the "privileges" of having the Amex (Plat), apparently routine account access isn't among those privileges.