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Old Jan 23, 2011, 10:17 am
  #106  
 
Join Date: Jun 2009
Location: Montrose, Houston, Texas
Programs: CO, amex plat, hyatt plat, national & krogers!
Posts: 3
FHR login

I haven't been able to log in since last night. I've tried both firefox & ie.
miketxxx is offline  
Old Jan 25, 2011, 1:38 pm
  #107  
 
Join Date: Oct 2009
Programs: SPG GOLD
Posts: 413
Is anybody else still having problems with the FHR website?
beta1607 is offline  
Old Jan 26, 2011, 10:01 pm
  #108  
 
Join Date: Jun 2009
Location: LAX
Posts: 6,769
I'm having problems accessing the Amex Travel site. I can get to the page, but if I click the "multi-city destination" link, it gets me to a 403 Forbidden page. The same goes when I try to price a ticket round trip.
FlyMeToTheLooneyBin is offline  
Old Jan 27, 2011, 10:09 pm
  #109  
 
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Has anyone tried using the Amex Travel site? Is it just me with the 403 Forbidden page?
FlyMeToTheLooneyBin is offline  
Old Jan 28, 2011, 9:56 am
  #110  
 
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Okay. I got the thing to work by deleting ALL americanexpress and axptravel cookies. Amex should do something about their site going bad with the cookies thing. This is ridiculous as it doesn't seem to happen as often with other sites.
FlyMeToTheLooneyBin is offline  
Old Aug 25, 2011, 11:30 pm
  #111  
 
Join Date: May 2004
Posts: 2,438
Secure message center

It appears that the secure message center is down. Anyone able to get in?
gomike is offline  
Old Nov 4, 2011, 12:47 pm
  #112  
 
Join Date: Jun 2005
Posts: 932
Amex down in the UK

I called up earlier when I couldn't see my accounts online. They said 6pm. Now they're saying 'hopefully by the end of the weekend.' Amex cannot access account information either.
COOLIO is offline  
Old Nov 4, 2011, 9:33 pm
  #113  
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Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
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It should work now.
AA_EXP09 is offline  
Old Nov 5, 2011, 11:21 am
  #114  
 
Join Date: Jun 2005
Posts: 932
Something strange is going on with online banking with multiple banks -HSBC, RBS, Amex, Natwest all had problems the last 2 days. Occupy Internet banking
COOLIO is offline  
Old Nov 5, 2011, 12:15 pm
  #115  
FlyerTalk Evangelist
 
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
Originally Posted by COOLIO
Something strange is going on with online banking with multiple banks -HSBC, RBS, Amex, Natwest all had problems the last 2 days. Occupy Internet banking
Here in YVR HSBC and AMEX work just fine .....
AA_EXP09 is offline  
Old Nov 9, 2011, 2:22 pm
  #116  
 
Join Date: Jun 2005
Posts: 932
UK messaging service has been down since the weekend
COOLIO is offline  
Old Jun 6, 2012, 1:19 pm
  #117  
Suspended
 
Join Date: Aug 2010
Location: DCA | IAD | BWI | BOS | OSL
Programs: AMEX Plat, AA EXP, DL Diamond Medallion, US, B6, SPG Gold,Marriott Gold,Hilton Gold,Starbucks Gold
Posts: 1,388
Question Available Balance: 0?

Why does AMEX Travel insist that I have a 0 points balance. I'm logged in. Searched the airport I want to fly to. I have these 2 messages on my screen.

Side note: I'm using a fresh browser with cookies cleared,cache, etc.


krpjr is offline  
Old Jun 6, 2012, 11:11 pm
  #118  
 
Join Date: Feb 2009
Location: DEN
Programs: Hyatt Globalist, Bonvoy Titanium, CX DM, SQ Gold
Posts: 1,607
I don't think anyone here can answer that. Did you try calling them and asking what's up ?

Can you access your last month's PDF statement and see how many points it shows ? Most likely an IT glitch that you need to escalate to Amex.
forumpersona999 is offline  
Old Aug 15, 2012, 7:41 am
  #119  
 
Join Date: Apr 2003
Location: MSY
Programs: BA GfL
Posts: 5,929
Is there a reason why/workaround for Amex's website giving me an error screen when I try to go to the shorter application for existing cardmembers?

Last edited by travelmad478; Aug 15, 2012 at 7:55 am Reason: referral offer expired!
travelmad478 is offline  
Old Aug 15, 2012, 7:57 am
  #120  
 
Join Date: Aug 2011
Programs: many
Posts: 1,437
Originally Posted by travelmad478
Is there a reason why/workaround for Amex's website giving me an error screen when I try to go to the shorter application for existing cardmembers?
Because its coding to past link avenue which creates disconnect for the current offer.
pcharles is offline  


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