Nov 21, 2012, 10:53 am
Last edit by: Prospero
American Airlines Business Extra Program (master thread)
Historical Notes
Key Information
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Historical Notes
- October 5th, 2021: New award types introduced: BXL1 for Platinum status and BXP0 to convert Business Extra points to AA miles at a 1:6 rate. New requirement introduced to redeem: Starting January 1, 2023, current members will be required to have three unique travelers and maintain $5,000 in qualifying Business Extra flight activity during the previous 12-month period to redeem points.This policy will go into effect immediately for new members who join the program on October 4, 2021 or later.
- Feb 2018 - BXP1, BXP2, BXP3 Upgrade Certificates can be redeemed electronically, without the need to redeem or submit paper certificates. [URL="https://www.flyertalk.com/forum/29470237-post1150.html"[/url]
- Dec 2015 - Unannounced more-restrictive changes to BXP upgrade certificates implemented. [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage/898180-business-extra-program-master-thread-consolidated.html#post25942133"[/url]
- Nov 2015 - Europe AA Business Extra closed and migrated to AA-BA-IB On Business [URL="http://www.flyertalk.com/forum/american-airlines-aadvantage-combined-airline-program/1715008-aa-ba-ib-europe-business-programme-nov-30-2015-ex-business-extra-europe.html"[/url]
- Oct 2014 - Business Extra Awards may be redeemed for flights on US Airways
- Sep 2013 - Business ExtrAA brand changed to simply Business Extra
- Sep 2012 - Upgrade Awards are no longer restricted to use within 30 days of travel [url=http://www.flyertalk.com/forum/19345217-post394.html[/url]
Key Information
- Promotion Codes - For a current list of Business ExtrAA promotions, see: Business ExtrAA Bonus Offers (consolidated)
- Point Expiration - Business Extra points expire on a rolling basis, two years after the year in which they are earned, on December 31 at midnight U.S. Central Time. Their validity can not be extended.
- Award Redemption - All awards must be redeemed via the Business Extra website. Flight Awards are delivered electronically via email with an Electronic Authorization Number. Upgrade Awards and Admirals Club Day Passes are delivered in paper certificate form via regular mail. Redemption sweeps occur twice per week and expedited delivery is available if you provide your FedEx/UPS account number via email. Gold Status and Admirals Club Membership awards are processed and active in the member's account after approximately one week, with other membership materials delivered in the mail within 4 weeks.
Note: BE awards must be booked on nonstop flights if they are available between your origin and destination.
- Award Inventory Codes - Per Meeting Services, Business Extra Awards book into the following inventory (although there are conflicting reports from mvoight and InsipidMonkey on whether or not this information is accurate for PlanAAhead Awards, for which availability may be significantly less than MileSAAver Award and/or T inventory availability):Award Type Books Into
PlanAAhead - Economy T
PlanAAhead - Business* U
PlanAAhead - First Z
AAnytime - Economy Y
AAnytime - Business* J
AAnytime - First F
Upgrade to Business* C
Upgrade to First A
* = First class cabin on 2-class flights
= First class cabin on 3-class flights
- Flight Award Reservations - Award Tickets must be booked through AA Meeting Services at 1-800-433-1790 (U.S. and Canada; others contact your local reservations office), and you will need to provide the Reservations Agent with the Electronic Authorization Number from your award certificate. As of Oct 2012, flight awards can be booked without a telephone booking service charge.
- Flight Award Expiration - As published on the Business Extra website, Award Tickets must be booked within one year of redeeming the certificate, and are then valid for one year from booking:
Award ticket must be issued by midnight one year from the original award redemption date. Tickets issued against Business Extra flight awards are then valid for one year from the ticket issue date. - Upgrade Award Reservations - Upgrade Awards may be applied once a reservation is Ticketed by calling AA Meeting Services or using the Business Extra website. Once requested online you will receive an email with a confirmation number and serial numbers for each upgrade certificate requested.
Upgrade Awards carry fare restrictions (excludes B, N, O, Q or S fares). Take careful note of your fare when making a reservation. It is possible to "Upfare" a reservation from the lowest available fare to an BXP-upgrade-eligible fare by placing it on Hold at AA.com, calling AA to request the desired higher fare basis code, then completing the purchase online.
You can specify ITA searches that exclude the ineligible fares as follows:jfk:: aa /f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
(Or you can place everything after the slash directly in the second advanced control box.)
These filters can also be concatenated with other commands, such as maximum duration, separated with a semicolon:jfk:: aa /maxdur 800 ; f ~bc = b & ~bc = n & ~bc = o & ~bc = q & ~bc = s
- Upgrade Award Expiration - Electronic BXP Upgrade Awards are valid for 1 year from redemption. Previously, paper Upgrade Awards were valid thru Jun 30 or Dec 31 of the following year, with the exact date depending on the batch of certificates available at the time of redemption.
- Returning Unused Awards - Points redeemed for awards but not yet applied to a ticket can be returned for no charge by using the 'returns' option in your account options. Points will be reinstated with an expiration date 2 calendar years from reinstatement (i.e., expiring on December 31 two calendar years from reinstatement). For awards already applied to a ticket, you must call Business ExtrAA customer services at 800-457-7072, or email [email protected]. Customers outside the US should use the email.
- Business Extra Account Credit - A Business Extra number can be added to an existing reservation (for example, booked by a third-party travel agent) by calling AA Meeting Services.
A Business Extra number can be added to an existing BA reservation as follows:- Go to www.britishairways.com
- Select 'Manage My Booking' tab
- Follow the instructions to pull up your reservation
- Select the link towards bottom listed under 'Quick Links' 'Add On Business or Business Extra number'
- Add your Business Extra number and check the box to give your consent.
Retroactive credit for completed travel can be requested via the Business Extra website.
- Contact Business Extra
Web home page: https://www.businessextra.com
Booking and Ticketing (Meeting Services desk)
www.aa.com
1-800-433-1790 5:00 a.m. - 12:00 midnight (CT) 7 days a week
Business Extra Customer Service
1-800-457-7072 8:00 a.m. - 5:00 p.m. (CT) Monday - Friday
Fax: 1-817-931-9029
E-mail: [email protected]
Link to aa.com BE contact web form
http://www.aa.com/contactAA/viewEmai...businessExtrAA
Link to BE web contact form
Note: older posts have been archived to ARCHIVE: Business Extra Program master thread (consolidated)
Business Extra ("ExtrAA") Program (master thread)
May 5, 2023 | 2:49 pm
#1891
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
I'm an EP and flying with a non status companion on 05/18 JFK to LAX AA 300..
I have had no luck with BXP1 upgrades and EF for the month shows no upgrade availbility on any of their legs
Anyone else experiencing this issue with the JFK to LA Flagship routes? or any luck getting upgraded on those flights especially with a companion?
I have had no luck with BXP1 upgrades and EF for the month shows no upgrade availbility on any of their legs
Anyone else experiencing this issue with the JFK to LA Flagship routes? or any luck getting upgraded on those flights especially with a companion?
May 5, 2023 | 3:01 pm
#1892
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,278
While I'd be psyched if it came back annually, I'd very surprised.
May 10, 2023 | 1:23 pm
#1893
Suspended
Join Date: Oct 2019
Posts: 259
That was when demand was super low. With leisure demand SKY HIGH now and them trying to make business extra more revenue positive, not sure why they would offer it. It would seem the opposite of recent changes to the program. They needed it then to encourage more cash paying customers to buy and they had lots of empty seats then compared to now. I would be thrilled and happy, but doubt its gonna happen. I'd much more expect a points increase to happen more than a discount. Those awards have remained almost too good a deal tbh
May 14, 2023 | 10:30 am
#1895
Join Date: Jun 2013
Location: LAX / PHL
Programs: AA EXP
Posts: 1,037
I've noticed, today, that not all of my flights have been posting to Business Extra. I should be better about checking, redeeming, etc - but I wasn't flying AA much for a few years. So last year, it looks like maybe 30% of my flights posted a credit to BE. This year seems to be the same so far. Is there some reason that would happen? My BE number is attached to my profile.
Do I need to call and have them run through all my transactions/flights over the phone? I don't particularly want to audit every flight I've taken this last year+ and submit individual requests for each missing one.
Do I need to call and have them run through all my transactions/flights over the phone? I don't particularly want to audit every flight I've taken this last year+ and submit individual requests for each missing one.
May 14, 2023 | 2:05 pm
#1896
Join Date: Mar 2007
Location: ABQ & SMF
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,483
I've noticed, today, that not all of my flights have been posting to Business Extra. I should be better about checking, redeeming, etc - but I wasn't flying AA much for a few years. So last year, it looks like maybe 30% of my flights posted a credit to BE. This year seems to be the same so far. Is there some reason that would happen? My BE number is attached to my profile.
Do I need to call and have them run through all my transactions/flights over the phone? I don't particularly want to audit every flight I've taken this last year+ and submit individual requests for each missing one.
Do I need to call and have them run through all my transactions/flights over the phone? I don't particularly want to audit every flight I've taken this last year+ and submit individual requests for each missing one.
May 14, 2023 | 5:46 pm
#1897
Join Date: Jun 2013
Location: LAX / PHL
Programs: AA EXP
Posts: 1,037
Gotcha. Aside from maybe making seat changes in the app, I don't think I've made any reservation changes via phone or changed any flight numbers / times recently. I guess I'll have to call in. I'll be sure to keep an eye on that in the future though.
May 15, 2023 | 3:05 am
#1898
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
I find that my BA flights hardly ever post and if they are mixed with AA flights that do credit, then AA refuses credit for the AA segments.
May 19, 2023 | 8:13 am
#1899
Join Date: May 2022
Posts: 48
AA Business Extra question
Hi,
I just enrolled for an AA Business Extra account, but can I earn miles with Qatar Privilege Club?
(I booked my flight earlier via AA.com, I inputed my QR FF number & AA Business Extra number right underneath)
Do you think it should be ok?
Thanks
I just enrolled for an AA Business Extra account, but can I earn miles with Qatar Privilege Club?
(I booked my flight earlier via AA.com, I inputed my QR FF number & AA Business Extra number right underneath)
Do you think it should be ok?
Thanks
May 19, 2023 | 11:36 am
#1900
Join Date: Oct 2002
Posts: 1,767
May 19, 2023 | 11:37 am
#1901
Join Date: Oct 2002
Posts: 1,767
May 19, 2023 | 6:18 pm
#1902
Join Date: May 2013
Location: LHR
Programs: AA EXP, DL DM, Marriott Titanium
Posts: 1,056
May 19, 2023 | 11:23 pm
#1904
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,761
May 20, 2023 | 5:16 pm
#1905
Join Date: May 2013
Location: LHR
Programs: AA EXP, DL DM, Marriott Titanium
Posts: 1,056