Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes

Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes

    Hide Wikipost
Old Sep 21, 20, 1:32 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: cmd320
Wiki Link
As of 9/21:

Flights under 900 miles
  • Water, canned drinks and juice by request only
  • No snacks, alcohol or food available in the Main Cabin
  • Alcohol available in First by request only
Flights between 900 and 2,199 miles / up to 4.5 hours

In the Main Cabin – includes Premium Economy and Main Cabin Extra

  • Complimentary pretzels or Biscoff cookies and bottled water during boarding*
  • No snacks, alcohol or food for purchase
  • Water, canned drinks and juice by request only

In First:

  • Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
  • Complimentary pretzels or Biscoff cookies and bottled water during boarding*
  • Drinks, including alcohol, by request only
  • No drinks served before departure
*Not available on American Eagle flights.

Flights over 2,200 miles* / over 4.5 hours

In the Main Cabin – includes Premium Economy and Main Cabin Extra

  • Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
  • No snacks or food for purchase
  • No alcohol or meals except on long-haul international flights

In First and Business:

  • Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
  • Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
  • Meals served on one tray, not in courses**
  • No drinks served before departure
  • Alcohol will be available
*Includes transcontinental and Hawaii.

**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.

cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W and possibly 772) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.

Print Wikipost

Old Sep 16, 20, 7:49 am
  #1081  
 
Join Date: Jun 2018
Programs: AA EXP, HH Dia, Marriott Gold, Hertz PresCir
Posts: 91
Originally Posted by AANYC1981 View Post
ONT-DFW
738 with inseat TVs

No PDB (none expected) but no one in FC was allowed to take the baggie with water and wipes which was a first for me.

FA said no service in main cabin and offered the normal F&C plate or turkey sandwich along with drinks. Refills were offered but then cabin checks kind of dropped off from there.

I could hear the galley conversation and feel bad for our FAs as mine in FC was clearly on the furlough list but still did a nice job for us including taking someone’s jacket and hanging it on the ground.

I love that the best descriptor they could come up with for their sandwich is "handmade."

There must be some segment of the population this resonates with. They get their sandwich and breath a sign of relief knowing that some kind of robot didn't touch their compressed turkey, water, and binder product and low-grade econo-cheese prior to them ingesting it.
Zacnlinc likes this.
Check is offline  
Old Sep 16, 20, 1:02 pm
  #1082  
Hilton Contributor Badge
 
Join Date: Sep 2002
Location: District of Columbia
Programs: AA Plat, Marriott, Hilton Diamond, National
Posts: 1,572
Originally Posted by Check View Post
I love that the best descriptor they could come up with for their sandwich is "handmade."

There must be some segment of the population this resonates with. They get their sandwich and breath a sign of relief knowing that some kind of robot didn't touch their compressed turkey, water, and binder product and low-grade econo-cheese prior to them ingesting it.
Seems to have worked for Tito's "Handmade" Vodka.
Zacnlinc, jhalapin and Check like this.
chrisny2 is offline  
Old Sep 16, 20, 1:41 pm
  #1083  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Frisco, TX
Programs: The Airline Run by Doug P
Posts: 20,110
Originally Posted by Check View Post
I love that the best descriptor they could come up with for their sandwich is "handmade."
I'll actually take that name over "handcrafted" or "artisan" stupid words.
wrp96 and Check like this.
enviroian is offline  
Old Sep 16, 20, 1:47 pm
  #1084  
 
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 602
Originally Posted by AANYC1981 View Post
It'll be the same F&C plate or turkey sandwich as all other domestic US flights (assuming it’s over 900 miles).....if it’s in the morning it’ll be a yogurt and granola box or a turkey croissant.
I just flew DFW - SBA yesterday, 7pm flight, and there was no F&C plate or sandwich offered. The flight is over 900 miles, shouldn't those be served?

FA was very nice though and great with the beverage refills
tstauck is offline  
Old Sep 16, 20, 3:49 pm
  #1085  
 
Join Date: May 2013
Location: NYC
Programs: DL GM, AAdvantage EXECPLAT, Hyatt Plat, HHonors Diamond, Avis First
Posts: 7,075
Originally Posted by tstauck View Post
I just flew DFW - SBA yesterday, 7pm flight, and there was no F&C plate or sandwich offered. The flight is over 900 miles, shouldn't those be served?

FA was very nice though and great with the beverage refills
If it was an AE flight then there are no meals or fresh food offered....was it mainline or Eagle? They’ve been sending Mesa from DFW-Palm Springs recently on CR9s and I book away from those flights.
AANYC1981 is online now  
Old Sep 16, 20, 5:16 pm
  #1086  
 
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Gold, Total Wine & More Reserve
Posts: 1,079
Originally Posted by AANYC1981 View Post
No preorder for now (Alaska does allow this)....they come to you row by row after takeoff asking which option you’d like and also asking for your drink preference.
Well, not all crews may do this. Flew SFO-DFW in F recently, and the pre-flight announcement went something like "there will be no food or beverage service in either cabin".

Then after a while in the air someone used their call button to get service. Then a few more people noticed this and did the same thing.

Eventually, the crew relented and went through each row offering drinks and choice of sandwich or cheese/fruit plate, by this time around 2 hr into the flight.
DC9 likes this.
econ is offline  
Old Sep 16, 20, 5:47 pm
  #1087  
 
Join Date: May 2013
Location: NYC
Programs: DL GM, AAdvantage EXECPLAT, Hyatt Plat, HHonors Diamond, Avis First
Posts: 7,075
Originally Posted by econ View Post
Well, not all crews may do this. Flew SFO-DFW in F recently, and the pre-flight announcement went something like "there will be no food or beverage service in either cabin".

Then after a while in the air someone used their call button to get service. Then a few more people noticed this and did the same thing.

Eventually, the crew relented and went through each row offering drinks and choice of sandwich or cheese/fruit plate, by this time around 2 hr into the flight.
Thats really bad and I have never experienced this recently since the fresh food was introduced.
AANYC1981 is online now  
Old Sep 16, 20, 6:08 pm
  #1088  
 
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 602
Originally Posted by AANYC1981 View Post
If it was an AE flight then there are no meals or fresh food offered....was it mainline or Eagle? They’ve been sending Mesa from DFW-Palm Springs recently on CR9s and I book away from those flights.
Yes, it was AE. I didn't realize there would be a difference. I mainly fly United and if a meal was offered, it would be on both mainline and RJ's, the difference being that United RJ's don't have ovens so it wouldn't be a hot meal. But it was still offered.

That's a bummer as it's a 3 hour flight.
tstauck is offline  
Old Sep 16, 20, 6:18 pm
  #1089  
 
Join Date: May 2013
Location: NYC
Programs: DL GM, AAdvantage EXECPLAT, Hyatt Plat, HHonors Diamond, Avis First
Posts: 7,075
Originally Posted by tstauck View Post
Yes, it was AE. I didn't realize there would be a difference. I mainly fly United and if a meal was offered, it would be on both mainline and RJ's, the difference being that United RJ's don't have ovens so it wouldn't be a hot meal. But it was still offered.

That's a bummer as it's a 3 hour flight.
Agreed, I can’t think of any reason other than cost cutting to not offer the F&C plate and sandwich or at least one option on AE flights

I refuse to fly AE until they harmonize the COVID-19 FC offering.....there are too many reports of even no service at all in FC on AE

Last edited by AANYC1981; Sep 16, 20 at 6:27 pm
AANYC1981 is online now  
Old Sep 16, 20, 6:19 pm
  #1090  
 
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 9,121
Originally Posted by AANYC1981 View Post
Thats really bad and I have never experienced this recently since the fresh food was introduced.
Agreed, that’s embarrassingly bad on the part of the crew and not at all in line with what they’re supposed to do.
cmd320 is offline  
Old Sep 16, 20, 6:22 pm
  #1091  
was WWads
 
Join Date: May 2015
Location: DCA
Programs: DL PM, UA Silver, Marriott Titanium, Hilton Gold
Posts: 5,783
Originally Posted by econ View Post
Well, not all crews may do this. Flew SFO-DFW in F recently, and the pre-flight announcement went something like "there will be no food or beverage service in either cabin".

Then after a while in the air someone used their call button to get service. Then a few more people noticed this and did the same thing.

Eventually, the crew relented and went through each row offering drinks and choice of sandwich or cheese/fruit plate, by this time around 2 hr into the flight.
Hopefully AA is keeping track. These FAs should be among the last to return from furlough (assuming they have to be returned at all).
SkyTeam777 and cmd320 like this.
KDCAflyer is offline  
Old Sep 16, 20, 6:35 pm
  #1092  
 
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Gold, Total Wine & More Reserve
Posts: 1,079
Originally Posted by AANYC1981 View Post
Thats really bad and I have never experienced this recently since the fresh food was introduced.
Originally Posted by cmd320 View Post
Agreed, that’s embarrassingly bad on the part of the crew and not at all in line with what they’re supposed to do.
Originally Posted by KDCAflyer View Post
Hopefully AA is keeping track. These FAs should be among the last to return from furlough (assuming they have to be returned at all).
It was a little odd. They seemed pretty attentive though when people used the call button. It's just that the service initially wasn't proactive at all.

I have to say the FAs on one of my flights coming back a few days later were very good, offering food/beverage soon after takeoff.
DC9 likes this.
econ is offline  
Old Sep 17, 20, 9:59 am
  #1093  
 
Join Date: Nov 2017
Location: CLT
Programs: AA CK (as of 4/19), Million miler (1.97m)
Posts: 367
I just learned that our 6 PM flight today, from CLT to PDX (5-1/2 flight) does not have any meal service on the plane in the FC cabin. This is unbelievable. The wiki above, and AA's website says:

For all flights longer than 2,200 miles (typically more than 4 1/2 hours), including transcontinental and flights to Hawaii:
- First and business class meals will be served on one tray versus in courses.
robertablake is offline  
Old Sep 17, 20, 10:04 am
  #1094  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK M&S Elite Plus, QRPC Platinum, BAEC Silver, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 5,215
Originally Posted by robertablake View Post
I just learned that our 6 PM flight today, from CLT to PDX (5-1/2 flight) does not have any meal service on the plane in the FC cabin. This is unbelievable. The wiki above, and AA's website says:

For all flights longer than 2,200 miles (typically more than 4 1/2 hours), including transcontinental and flights to Hawaii:
- First and business class meals will be served on one tray versus in courses.
You would have the options between a Turkey Havarti Argula Sandwich and a Fruit&Cheese plate. The WIKI was not updated with the latest updates on AA catering.

You would also receive a snack bag when entering the flight, which would have a bottle of water, a snack ( depends on the day ) and a hand sanitizing wipe.

PDB depends on the crew but in the air, you would receive a full bar service with refills offered.
ISTFlyer is offline  
Old Sep 17, 20, 10:09 am
  #1095  
 
Join Date: Nov 2017
Location: CLT
Programs: AA CK (as of 4/19), Million miler (1.97m)
Posts: 367
Originally Posted by ISTFlyer View Post
You would have the options between a Turkey Havarti Argula Sandwich and a Fruit&Cheese plate. The WIKI was not updated with the latest updates on AA catering.

You would also receive a snack bag when entering the flight, which would have a bottle of water, a snack ( depends on the day ) and a hand sanitizing wipe.

PDB depends on the crew but in the air, you would receive a full bar service with refills offered.
I was told, thru the AA app chat, there was no meal service at all on this flight, only light snacks.
robertablake is offline  

Thread Tools
Search this Thread
Search Engine: