Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Sep 11, 2020, 8:41 pm
#1051
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Drinks still definitely on request but my recent mainline flights it’s been proactively offered when the food is passed out....refills no problem either. Doubles of liquor too with each drink.
I won’t fly Eagle because they run to the back of the plane the minute they can once in the air.
I won’t fly Eagle because they run to the back of the plane the minute they can once in the air.
Sep 11, 2020, 9:50 pm
#1052
Join Date: Mar 2011
Posts: 259
I had similar experience with Eagle last weekend DFW-GNV and return. No food or drink service in First. Flight is exactly 900 miles but apparently doesn’t get catered. Someone requested water in Economy and the flight attendant made it known she was displeased.
Sep 11, 2020, 9:52 pm
#1053
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
That said, AA’s only competition at GNV is DL who serves nothing, so I wouldn’t be surprised if they lowered their standards to that level on this route.
Sep 12, 2020, 4:40 am
#1054
Join Date: Dec 2015
Posts: 72
CLT to DFW and DFW to BZN. Both flights offered the choice of yogurt box or turkey croissant. Beverages offered after food was handed out. FA on 2nd flight was much more accommodating and proactive to ask about refills. First FA seemed put off when we asked for more drinks.
Sep 12, 2020, 2:59 pm
#1056
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,977
Two flights yesterday. First time traveling since early February.
AUS-DFW - A319, full flight, no PDB, FA announced no beverage service in main cabin, proactively offered drinks and refills to F cabin during flight, no snacks, no credit card solicitation.
DFW-CVG - E175 (Eagle), full flight, no PDB, FA announced "no food or beverage service on this flight", proactively offered drinks to F cabin during flight, no snacks, no credit card solicitation.
Social distancing during deplaning was neither suggested nor practiced. Both AUS and DFW were not noticeably less busy than I would have expected for that time of day in "normal" times. Apart from the missing snack baskets and everyone wearing pieces of cloth over their faces, I would have noticed nothing out of the ordinary.
AUS-DFW - A319, full flight, no PDB, FA announced no beverage service in main cabin, proactively offered drinks and refills to F cabin during flight, no snacks, no credit card solicitation.
DFW-CVG - E175 (Eagle), full flight, no PDB, FA announced "no food or beverage service on this flight", proactively offered drinks to F cabin during flight, no snacks, no credit card solicitation.
Social distancing during deplaning was neither suggested nor practiced. Both AUS and DFW were not noticeably less busy than I would have expected for that time of day in "normal" times. Apart from the missing snack baskets and everyone wearing pieces of cloth over their faces, I would have noticed nothing out of the ordinary.
Sep 12, 2020, 8:58 pm
#1057
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Sadly it appears AA1061 (the MIA-LAX 77W service) has been downgraded to a 772. Any ideas if this will still be receiving full meal service/lounge access or if it’s going the way of the A321?
Sep 12, 2020, 9:10 pm
#1058
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 742
With regard to lounge access I don’t know If an AA member would have got access as I was using my BA Emerald status.
Sep 12, 2020, 9:34 pm
#1059
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
I can’t answer your question - but I was booked - MIA-LAX at the end of Aug on the 77W in business which was downgraded to a 772 and boarding pass changed from Business to First (domestic) - once on board full meal service/bedding/business class menu/amenity kit/head phones were provided.
With regard to lounge access I don’t know If an AA member would have got access as I was using my BA Emerald status.
With regard to lounge access I don’t know If an AA member would have got access as I was using my BA Emerald status.
Sep 13, 2020, 11:49 am
#1060
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I can’t answer your question - but I was booked - MIA-LAX at the end of Aug on the 77W in business which was downgraded to a 772 and boarding pass changed from Business to First (domestic) - once on board full meal service/bedding/business class menu/amenity kit/head phones were provided.
With regard to lounge access I don’t know If an AA member would have got access as I was using my BA Emerald status.
With regard to lounge access I don’t know If an AA member would have got access as I was using my BA Emerald status.
Sep 14, 2020, 10:43 am
#1061
Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,331
AA 1970 PHL-PHX, everyone given snack bag
Monday 9/14, AA 1970 PHL-PHX, fairly full flight, upgrade to F did not clear for this Exec Plat.
As we board, everyone was given a snack bag, so looks like there was n9 meal being served in F either. The snack bag contained a small bottle of water and a bag of pretzels.
Also bought WiFi powered by Viasat, but could not switch devices - chatted with Viasat support which confirmed that this is the “new policy” and I can buy a second connection if I need to connect a second device. Ridiculous!!!
As we board, everyone was given a snack bag, so looks like there was n9 meal being served in F either. The snack bag contained a small bottle of water and a bag of pretzels.
Also bought WiFi powered by Viasat, but could not switch devices - chatted with Viasat support which confirmed that this is the “new policy” and I can buy a second connection if I need to connect a second device. Ridiculous!!!
Sep 14, 2020, 11:35 am
#1062
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
However, I am not sure about Eagle flights.
Sep 14, 2020, 11:43 am
#1063
Join Date: Nov 2008
Location: Minnesota
Programs: AA EXP; United 1K, Delta, IHG Plat Amb, PE, Marriott/Hilton Gold
Posts: 750
are there any rumors or indications that the regionals may bring back at least something minimal on the longer flights? Seems the AA refreshment offerings would be easy to stock on the regionals.
Is the hold upon the regional side or AA side?
Is the hold upon the regional side or AA side?
Sep 14, 2020, 12:37 pm
#1064
Join Date: Sep 2005
Location: Dallas
Programs: AA Executive Platinum
Posts: 591
Wow - this is a pretty big deal IMO - thanks for mentioning this!
Sep 14, 2020, 1:00 pm
#1065
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,977
Two more data point from flights yesterday.
CVG-DFW - E175 (Eagle), full flight, no PDB, but one passenger asked for water and was given a glass, FA announced "no food or beverage service on this flight", but proactively offered drinks and refills to F cabin during flight. No snacks, no credit card solicitation. Social distancing was suggested ("exit three rows at a time") but as I was in row 2 and had a tight connection I have no idea whether anyone behind me followed that.
DFW-AUS - A321, full flight, no PDB, FA announced no service, never left the galley during the flight, nor did a pre-arrival cabin check (I had my seat reclined, tray table opened, and was working on my laptop when the wheels touched). No snacks, no credit card solicitation.
Despite all the complaints here about Eagle flights, I had very good service on the two I had this weekend.
CVG-DFW - E175 (Eagle), full flight, no PDB, but one passenger asked for water and was given a glass, FA announced "no food or beverage service on this flight", but proactively offered drinks and refills to F cabin during flight. No snacks, no credit card solicitation. Social distancing was suggested ("exit three rows at a time") but as I was in row 2 and had a tight connection I have no idea whether anyone behind me followed that.
DFW-AUS - A321, full flight, no PDB, FA announced no service, never left the galley during the flight, nor did a pre-arrival cabin check (I had my seat reclined, tray table opened, and was working on my laptop when the wheels touched). No snacks, no credit card solicitation.
Despite all the complaints here about Eagle flights, I had very good service on the two I had this weekend.