Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Oct 2, 2020, 4:51 pm
#1201
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Oct 2, 2020, 9:49 pm
#1202
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
What I actually find to be completely unacceptable is that the pictures that AA published of the new meal service doesn't actually match what is being served at all but then again, DL and UA have set the bar so low, that AA probably knows they don't have to try harder on short flights.
Oct 3, 2020, 10:14 am
#1203
Join Date: Jan 2006
Location: BOS
Programs: AA EXP, UA 1K
Posts: 1,078
As for me, I am very happy AA still offers a full complement of beverage options that I can ask for, if need be, and that I am almost guaranteed a First Class upgrade on fares of as little as $45 for the 2-3 hour flights out of NYC I've been taking.
Oct 3, 2020, 5:23 pm
#1204
Join Date: May 2015
Location: Empire State
Programs: AAdvantage Executive Platinum; Marriott Platinum
Posts: 461
First set of non-transcon flights since early March, all in F:
LGA-CLT (A319) - beverages and multiple refills proactively offered (with sanitizing wipes on the side)
CLT-CHS (AE CRJ 900) - beverages happily offered upon request (sanitizing wipes handed out upon boarding)
CHS-CLT (AE CRJ 900) - beverages happily offered upon request (sanitizing wipes handed out upon boarding)
CLT-LGA (A319) - told that no alcohol catered on flights under 900 miles, and offered water instead. FA was super friendly though and returning from 6-month leave, so perhaps not up to speed? Chose not to press the issue.
LGA-CLT (A319) - beverages and multiple refills proactively offered (with sanitizing wipes on the side)
CLT-CHS (AE CRJ 900) - beverages happily offered upon request (sanitizing wipes handed out upon boarding)
CHS-CLT (AE CRJ 900) - beverages happily offered upon request (sanitizing wipes handed out upon boarding)
CLT-LGA (A319) - told that no alcohol catered on flights under 900 miles, and offered water instead. FA was super friendly though and returning from 6-month leave, so perhaps not up to speed? Chose not to press the issue.
Oct 4, 2020, 12:33 am
#1206
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,521
I've done that plenty of times when I didn't want anything and it takes a lot less effort than trying to flag down a FA for service.
Oct 4, 2020, 8:21 pm
#1207
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Oct 5, 2020, 1:40 am
#1208
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
I received pistachios on a recent flight to Cancun from JFK provided as passengers were boarding. Never seen that before.
Oct 5, 2020, 2:20 pm
#1209
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,978
As usual, FAs just make up what they want (although sometimes it can make the pax experience better). Hoping that now the sad furlough of so many means that those that remain follow the rules or work hard to improve the experience of passengers. These FAs stayed on thanks to taxpayer/passenger dollars so I expect a top-notch experience. Somehow, I feel like we'll be disappointed though.
Oct 5, 2020, 4:29 pm
#1211
Join Date: Dec 2016
Location: Long Island, NY
Programs: AA EXP, Hyatt Explorist, Marriott Gold
Posts: 732
Reserve a meal on TATL J
Hi,
flying JFK-LHR in a few days.
i am trying to reserve a special meal but it fails to save (app and website).
any workaround?
"error message"
flying JFK-LHR in a few days.
i am trying to reserve a special meal but it fails to save (app and website).
any workaround?
"error message"
Last edited by zip10001; Oct 5, 2020 at 5:44 pm
Oct 5, 2020, 6:07 pm
#1213
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Oct 5, 2020, 6:10 pm
#1214
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Oct 5, 2020, 6:13 pm
#1215
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Post-COVID, the only AA Eagle flight that I have flown on was onboard PSA and I got a cup of water upon request back in the Main Cabin.