Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Oct 14, 2020, 4:30 pm
#1276
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,033
So I realize I am probably a day early, but hopefully with the re-opening of Hawaii tourism tomorrow it won't take long to get an answer. I know DFW-HNL is getting a reasonably "normal" level of service in F, but how about the narrowbody service out of PHX-HNL? From my reading of the website I would assume they are getting meals and even bedding, however on a sample booking for next month it just says "refreshments," same as any other narrowbody domestic First flight lately. AA isn't really sending a plane to Hawaii for 7 hours with just a cheese plate are they?
Oct 14, 2020, 5:16 pm
#1277
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
I do these flights so often that it isn't a big deal to me whether we get breakfast or lunch, but the non-revs on my last flight almost had a fit when they saw the breakfast menu until the purser told them lunch had been catered. Beggars shouldn't whine so much but leave it to AA staff...
Oct 14, 2020, 5:26 pm
#1278
Join Date: Jun 2018
Programs: AA PPro
Posts: 632
If I go I am planning to get it done through Kaiser Permanente within the 72 hr window, since it is free for their members and an approved testing center by Hawaii.
The option to have it done (for $$$) through the airline at DFW is a good one to take out the possible anxiety of waiting for late test results to arrive.
The option to have it done (for $$$) through the airline at DFW is a good one to take out the possible anxiety of waiting for late test results to arrive.
Oct 14, 2020, 8:20 pm
#1279
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
If I go I am planning to get it done through Kaiser Permanente within the 72 hr window, since it is free for their members and an approved testing center by Hawaii.
The option to have it done (for $$$) through the airline at DFW is a good one to take out the possible anxiety of waiting for late test results to arrive.
The option to have it done (for $$$) through the airline at DFW is a good one to take out the possible anxiety of waiting for late test results to arrive.
Oct 14, 2020, 11:29 pm
#1280
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,523
Didn't look exactly like the picture as expected. There wasn’t as much chicken as suggested in the photo.
It came pre-cut in two pieces. Also came with a packet of mayonnaise & a decent sized chocolate chip cookie.
Oct 15, 2020, 2:35 am
#1281
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Yes. If you have Twitter, past users have had success sending a DM to @AmericanAir for a list of menu options and pre-ordering a meal when the website doesn't work.
Oct 15, 2020, 2:57 am
#1282
Join Date: Nov 2005
Location: SEA
Programs: HH Silver
Posts: 2,400
Oct 15, 2020, 8:56 pm
#1284
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Just had the Valencia Chicken Sandwich for the first time and thought it wasn’t bad at all, although a bit bland for my taste. Still thought it was an upgrade over the turkey sandwich.
Didn't look exactly like the picture as expected. There wasn’t as much chicken as suggested in the photo.
It came pre-cut in two pieces. Also came with a packet of mayonnaise & a decent sized chocolate chip cookie.
Didn't look exactly like the picture as expected. There wasn’t as much chicken as suggested in the photo.
It came pre-cut in two pieces. Also came with a packet of mayonnaise & a decent sized chocolate chip cookie.
Oct 15, 2020, 11:36 pm
#1285
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Oct 16, 2020, 4:24 am
#1286
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Oct 16, 2020, 11:47 am
#1287
Join Date: Sep 2019
Location: Chicago
Programs: AA Platinum, Hilton Gold, Bonvoy Gold
Posts: 228
I rang up and the lady I spoke to wasn't sure why the preorder option wasn't showing and the person she put me on hold to go and talk to also had no idea. I left it at that as I didn't have time to call again (and I didn't see the advice about getting in touch with them on Twitter until I'd checked). Anyway, I'm on board now and there are four different main-course options on the menu and I've just been able to order my first choice with no issues.
Oct 16, 2020, 12:27 pm
#1288
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
I rang up and the lady I spoke to wasn't sure why the preorder option wasn't showing and the person she put me on hold to go and talk to also had no idea. I left it at that as I didn't have time to call again (and I didn't see the advice about getting in touch with them on Twitter until I'd checked). Anyway, I'm on board now and there are four different main-course options on the menu and I've just been able to order my first choice with no issues.
Oct 16, 2020, 12:29 pm
#1289
Join Date: Sep 2019
Location: Chicago
Programs: AA Platinum, Hilton Gold, Bonvoy Gold
Posts: 228
Oct 16, 2020, 1:57 pm
#1290
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970