Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
Jul 11, 2020, 10:49 am
#601
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
I would think so.....all meal flights I’ve been on recently have had very proactive beverages offered and many refills.
Jul 11, 2020, 11:08 am
#602
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
Just got back from STT-MIA and MIA-AUS.
5. No PDB (I did not expected a PDB)
6. No inflight beverage service of any kind (one brave soul got up to ask for something and was given water no ice).
If I hadn't scheduled this trip 10 months ago, I would not have gone. I am confident I won't fly again until we're in the mask-free era. That may be years.
5. No PDB (I did not expected a PDB)
6. No inflight beverage service of any kind (one brave soul got up to ask for something and was given water no ice).
If I hadn't scheduled this trip 10 months ago, I would not have gone. I am confident I won't fly again until we're in the mask-free era. That may be years.
Jul 11, 2020, 11:17 am
#603
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,851
What you describe reminds me of Aeroflot in 1983. As far as I am concerned No 5 was as often not done as done - so no changes there. I am however shocked at No 6. Is everyone terrified of these people? You have to pluck up your courage to ask for a drink?? … If the bars have not been loaded, that is one thing - but for them to sit and do nothing is nothing short of disgraceful. They are Flight Attendants and Attendant means that you attend to your customers - whether you wish to or not.
I believe many are like this, yes? It's sad. But I have found AS (and formerly VX) and 9K to be better than others…
Jul 12, 2020, 1:46 am
#604
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
I would also like to do this. However, I would actually be concerned that this would lead a flight attendant on a US-based airline to report me to the captain as a security risk. Am I crazy? That is actually how I feel… Not that it would be a legitimate step for a Flight Attendant to take, nor that would it be right for the captain to take the report seriously, but I nonetheless feel it would be a possibility.
would quickly realise that I am as much a flight risk as I am the reincarnation of Shirley Temple. The vast majority of FAs worldwide would probably just serve it if for no other reason than to shut me up. No, you are not crazy, but I do not scare easily.
Jul 12, 2020, 6:27 am
#605
Join Date: Jan 2006
Posts: 17
I am however shocked at No 6. Is everyone terrified of these people?
They also made it clear on the PA that there would be no beverage service whatsoever given the short (2 hour 45 minute durations). No mention of any difference in economy vs. first.
Jul 12, 2020, 9:47 am
#606
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
7/7 AA 2528 ATL-MIA 737-800: Full drink service in First, request only in Y, no food in F
7/7 AA 2109 MIA-RDU 737-800: Full drink service in First, request only in Y, no food in F
Guess I should be happy with this situation these days.
7/7 AA 2109 MIA-RDU 737-800: Full drink service in First, request only in Y, no food in F
Guess I should be happy with this situation these days.
Jul 13, 2020, 10:06 am
#607
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,980
I feel like this was intentionally left out. It should say "in the main cabin," but it seems it was left out for cost-cutting purposes perhaps?
Jul 13, 2020, 1:26 pm
#608
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 742
Four flights taken over the last week in Business all under 900 miles- happy to report on all flights full drink service was pro actively offered by the FAs no request required - also multiple refills offered.
Jul 13, 2020, 7:22 pm
#609
Join Date: Aug 2009
Location: ILM/STT
Programs: AA Exp, Admirals Club
Posts: 192
Just got back from STT-MIA and MIA-AUS.
I have to say probably the worst F experience of my life.
1. No greeting
2. No "thank you for flying"
3. No recognition of status
4. No personal recognition of any sort
5. No PDB (I did not expected a PDB)
6. No inflight beverage service of any kind (one brave soul got up to ask for something and was given water no ice).
7. Full fare F gets the same bag of water and a cookie that highest discounted coach seat gets
If I hadn't scheduled this trip 10 months ago, I would not have gone. I am confident I won't fly again until we're in the mask-free era. That may be years.
I have to say probably the worst F experience of my life.
1. No greeting
2. No "thank you for flying"
3. No recognition of status
4. No personal recognition of any sort
5. No PDB (I did not expected a PDB)
6. No inflight beverage service of any kind (one brave soul got up to ask for something and was given water no ice).
7. Full fare F gets the same bag of water and a cookie that highest discounted coach seat gets
If I hadn't scheduled this trip 10 months ago, I would not have gone. I am confident I won't fly again until we're in the mask-free era. That may be years.
Jul 13, 2020, 7:28 pm
#610
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
Used to fly monthly to STT and that was not my experience. At least back when it was a 757.
Jul 13, 2020, 7:55 pm
#611
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Just got back from STT-MIA and MIA-AUS.
I have to say probably the worst F experience of my life.
1. No greeting
2. No "thank you for flying"
3. No recognition of status
4. No personal recognition of any sort
5. No PDB (I did not expected a PDB)
6. No inflight beverage service of any kind (one brave soul got up to ask for something and was given water no ice).
7. Full fare F gets the same bag of water and a cookie that highest discounted coach seat gets
If I hadn't scheduled this trip 10 months ago, I would not have gone. I am confident I won't fly again until we're in the mask-free era. That may be years.
I have to say probably the worst F experience of my life.
1. No greeting
2. No "thank you for flying"
3. No recognition of status
4. No personal recognition of any sort
5. No PDB (I did not expected a PDB)
6. No inflight beverage service of any kind (one brave soul got up to ask for something and was given water no ice).
7. Full fare F gets the same bag of water and a cookie that highest discounted coach seat gets
If I hadn't scheduled this trip 10 months ago, I would not have gone. I am confident I won't fly again until we're in the mask-free era. That may be years.
Jul 13, 2020, 8:29 pm
#612
Join Date: Aug 2011
Location: DCA/CLT/HKG
Programs: AA EXP (Former US CP)
Posts: 731
For some reason my upgrade didn't clear today on 2532 LAX-DCA, although I did notice that they were selling upgrades to F for only $150 starting ~3 days before departure. I didn't see an upgrade offer on my app, but my travel companion did on her app (she doesn't have status) so maybe only those with status are getting the offer? This is the first time I have seen such a thing, which makes me wonder about availability of comp upgrades in the future. $150 is a pretty good value considering you get a meal, bigger seat+leg room, alcohol, plus 2 free checked bags. Main Cabin Extra on this flight looked to be priced at $75 for a decent seat, and the cost to check two bags domestically is $70.
Anyways, no snack bags. Flight attendants did your standard beverage service. I noticed that the FA that served me just gave everyone biscoff and pretzels and the whole can of soda, while another one simply barked "cookie or pretzel" and just gave everyone a cup (FWIW, during boarding he was standing at the first row of MCE and I said to him "Hey there, how's it going?" and he just gave me a blank stare
).
There was no further service during the flight, but they did respond to call bells. IIRC, there used to be a coffee/tea/water service after the initial beverage service and then a pre-arrival beverage service which both seem to be gone...clearly a cost cutting move because serving a drink an hour before arrival certainly doesn't have a bigger health risk...
Anyways, no snack bags. Flight attendants did your standard beverage service. I noticed that the FA that served me just gave everyone biscoff and pretzels and the whole can of soda, while another one simply barked "cookie or pretzel" and just gave everyone a cup (FWIW, during boarding he was standing at the first row of MCE and I said to him "Hey there, how's it going?" and he just gave me a blank stare
). There was no further service during the flight, but they did respond to call bells. IIRC, there used to be a coffee/tea/water service after the initial beverage service and then a pre-arrival beverage service which both seem to be gone...clearly a cost cutting move because serving a drink an hour before arrival certainly doesn't have a bigger health risk...
Jul 14, 2020, 8:12 pm
#613
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,980
Does anyone know if the new fruit/cheese plate will be offered on 900+ mile American Eagle flights?
Jul 14, 2020, 10:30 pm
#614
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Jul 15, 2020, 8:02 am
#615
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
MCO-DFW- Oasis B737 - Snack bag consisting of small bottle of water, biscoff, pretzels and hand sanitizer packet upon boarding. No PDB. Drinks upon request only (I had to use the old go to the bathroom trick to finally get a drink when it became clear there would be no proactive beverage service) 
NO fruit and cheese plate either. This service was supposed to have started today, but the flight overnighted in MCO and was likely double-catered, so could be why there was no fruit and cheese plate. Sigh.
NO fruit and cheese plate either. This service was supposed to have started today, but the flight overnighted in MCO and was likely double-catered, so could be why there was no fruit and cheese plate. Sigh.