Citi AAdvantage Miles Ahead Savings Account
#46
Join Date: Dec 2006
Programs: AA Gold . Hilton Diamond, Hyatt Platinum.
Posts: 486
Just an update. I filed a complaint today to Citi. Funds deposited on 2/20 and despite being told the miles would be credited on 7/9 and subsequently by 7/31 they still havent been. I will update when i get some resolution. Citi are pretty abysmal and this account has been full of errors.
#47
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
#49
Join Date: Dec 2006
Programs: AA Gold . Hilton Diamond, Hyatt Platinum.
Posts: 486
I don’t know if it’s available but I would not for a second consider it. I have made 3 complaints and despite continual promises my miles have not been posted. Just awful customer service at a city.
#50
Join Date: Dec 2006
Programs: AA Gold . Hilton Diamond, Hyatt Platinum.
Posts: 486
I finally received my miles today . I had made several complaints and wasted hours but at last it’s resolved.
Funds deposited 2/21. Account opened 2/9.
Good luck to those still waiting , I am sure you will get them but it may take a few Long phone calls to achieve it.
Funds deposited 2/21. Account opened 2/9.
Good luck to those still waiting , I am sure you will get them but it may take a few Long phone calls to achieve it.
#52
Join Date: Jan 2013
Posts: 4
Transferring money from Miles Ahead account
I finally got the AA miles, after several fruitless phone calls. So, be persistent and patient! Now, I am in the process of transferring money from the account to my bank (because of the sub-par interest rate) and have met other challenges. My experience indicates that one should not be in a hurry to get the money. Apparently somewhere in the fine print there is a limit of $10,000 per transfer and a monthly limit of $15,000. The monthly limit is not for each month but starts from the transfer date; if you transfer up to the limit on Aug. 20, you cannot transfer more until Sep 20 (or maybe 21). it took a few cancelled transfers and telephone calls for me to understand this (which may say more about me than the process). So, if you are going to need your money, plan ahead. Never again with Citi!
#53
Join Date: Dec 2006
Programs: AA Gold . Hilton Diamond, Hyatt Platinum.
Posts: 486
I finally got the AA miles, after several fruitless phone calls. So, be persistent and patient! Now, I am in the process of transferring money from the account to my bank (because of the sub-par interest rate) and have met other challenges. My experience indicates that one should not be in a hurry to get the money. Apparently somewhere in the fine print there is a limit of $10,000 per transfer and a monthly limit of $15,000. The monthly limit is not for each month but starts from the transfer date; if you transfer up to the limit on Aug. 20, you cannot transfer more until Sep 20 (or maybe 21). it took a few cancelled transfers and telephone calls for me to understand this (which may say more about me than the process). So, if you are going to need your money, plan ahead. Never again with Citi!
#55
Join Date: Sep 2000
Location: DCA/IAD
Programs: AA EXP; 1W Emerald; HHonors Diamond; Marriott Gold; UA dirt
Posts: 8,013
I finally got the AA miles, after several fruitless phone calls. So, be persistent and patient! Now, I am in the process of transferring money from the account to my bank (because of the sub-par interest rate) and have met other challenges. My experience indicates that one should not be in a hurry to get the money. Apparently somewhere in the fine print there is a limit of $10,000 per transfer and a monthly limit of $15,000. The monthly limit is not for each month but starts from the transfer date; if you transfer up to the limit on Aug. 20, you cannot transfer more until Sep 20 (or maybe 21). it took a few cancelled transfers and telephone calls for me to understand this (which may say more about me than the process). So, if you are going to need your money, plan ahead. Never again with Citi!
#56
Join Date: Jul 2011
Posts: 2,400
I finally got the AA miles, after several fruitless phone calls. So, be persistent and patient! Now, I am in the process of transferring money from the account to my bank (because of the sub-par interest rate) and have met other challenges. My experience indicates that one should not be in a hurry to get the money. Apparently somewhere in the fine print there is a limit of $10,000 per transfer and a monthly limit of $15,000. The monthly limit is not for each month but starts from the transfer date; if you transfer up to the limit on Aug. 20, you cannot transfer more until Sep 20 (or maybe 21). it took a few cancelled transfers and telephone calls for me to understand this (which may say more about me than the process). So, if you are going to need your money, plan ahead. Never again with Citi!
#58
Join Date: Aug 2010
Location: Kanto
Programs: Skypass/Krisflyer
Posts: 75
Let me see if I have this straight. Citi will limit the amount of money I can transfer out of my own account AFTER I have met their BS 5 month terms for the miles.
If I try to transfer out more than their limit per month they will kill the transfer.
Well. Let me see. What I originally (wrongly)understood to be three months with my money in Citi in exchange for miles, then turned out to be
actually 5 months. OK. I don't like that, it kills any interest I might have had in dealing with Citi long term, but OK. I can handle 5 months.
But now it seems I can't access my full funds even AFTER meeting the BS 5 months required?
So if I just close the account after 5 months
as suggested here, does Citi have any way of recapturing the miles they should deposit at AA after 5 months?
If I try to transfer out more than their limit per month they will kill the transfer.
Well. Let me see. What I originally (wrongly)understood to be three months with my money in Citi in exchange for miles, then turned out to be
actually 5 months. OK. I don't like that, it kills any interest I might have had in dealing with Citi long term, but OK. I can handle 5 months.
But now it seems I can't access my full funds even AFTER meeting the BS 5 months required?
So if I just close the account after 5 months
as suggested here, does Citi have any way of recapturing the miles they should deposit at AA after 5 months?