Originally Posted by arrazor

I finally got the AA miles, after several fruitless phone calls. So, be persistent and patient! Now, I am in the process of transferring money from the account to my bank (because of the sub-par interest rate) and have met other challenges. My experience indicates that one should not be in a hurry to get the money. Apparently somewhere in the fine print there is a limit of $10,000 per transfer and a monthly limit of $15,000. The monthly limit is not for each month but starts from the transfer date; if you transfer up to the limit on Aug. 20, you cannot transfer more until Sep 20 (or maybe 21). it took a few cancelled transfers and telephone calls for me to understand this (which may say more about me than the process). So, if you are going to need your money, plan ahead. Never again with Citi!