Last edit by: Shawn02139
American Airlines AirPass PrePaid Travel
NOTE: The program is Airpass; no longer named "AAirpass"
Link to aa.com AirPass contact and links page.
Prepaid, Unrestricted Air Travel at a Fixed Rate
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
As an AirPass member, you won’t have to search for fares or pay extra for last-minute trips. Your airfare is pre-paid at a fixed rate and your account is ready when you need to travel to any of the more than 350 destinations in the combined American Airlines and US Airways network.
AirPass, depending on level of purchase, includes status and may include up to Executive Platinum status and Admirals Club membership, or even Concierge Key, which includes both.
AirPass members get a courtesy drink and a snack if they're traveling in Coach, much as Executive Platinums do; unlike Executive Platinums, their traveling companion does also.
14 Jan 2016 jmappleby said: "...they take credit via wire transfer at $10k (Gold), $20k (Platinum), $30k (EP). Concierge Key is available for $50k individual spend or $75k team spend."
Contact AirPass
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
AirPass Customer Service
800-433-6355
817-931-9029 - Fax
Monday - Friday
8 a.m. - 5 p.m. (CT)
Send us a letter
FedEX / UPS / Overnight mail
American Airlines
AirPass Customer Service
4255 Amon Carter Blvd.
MD 4106
Fort Worth, TX 76155
U.S mail
American Airlines, Inc.
AirPass Customer Service
P.O. Box 619616
MD 4106
DFW Airport, TX 75261-9616
The best deal seems to be the -UP fares, where you pay the standard economy, but book a confirmed seat into business
AirPass Prepaid Travel (née AAirpass, not Lifetime Airpass) Master Thread
#616
#617
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Weird. Everything extended for me to 6/17/21: funds usage, status, SWU's, FFD passes, etc.
#618
Join Date: Feb 2018
Programs: Hyatt Lifetime Globalist
Posts: 646
Anyone have experience with YUP/JUP success rates (for the both of you) when traveling with a companion? In other words, are the opportunities to achieve the UP massively contingent on only traveling alone? Or similar upgrade availability if yourself with companion? Trying to understand if AirPass would be a marriage killer
#619
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
Anyone have experience with YUP/JUP success rates (for the both of you) when traveling with a companion? In other words, are the opportunities to achieve the UP massively contingent on only traveling alone? Or similar upgrade availability if yourself with companion? Trying to understand if AirPass would be a marriage killer
#620
Join Date: Feb 2018
Programs: Hyatt Lifetime Globalist
Posts: 646
https://www.flyertalk.com/forum/undefined
The YUPs and JUPs are not really upgrades. They book into a Business/First Class inventory. For Business or two-cabin planes, they book into R, D or I, whatever the lower available is. R is right below J. Essentially, they're almost always available unless the front cabin is close to sold out.
The YUPs and JUPs are not really upgrades. They book into a Business/First Class inventory. For Business or two-cabin planes, they book into R, D or I, whatever the lower available is. R is right below J. Essentially, they're almost always available unless the front cabin is close to sold out.
Perhaps I could have better worded my question- Odds of R/D/I buckets being generally 1+, or generally only 1?
#621
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
This is a very broad question, and really depends on the route, time, day of the week, and when you buy.
#623
Join Date: Jul 2016
Posts: 222
https://www.flyertalk.com/forum/undefined
The YUPs and JUPs are not really upgrades. They book into a Business/First Class inventory. For Business or two-cabin planes, they book into R, D or I, whatever the lower available is. R is right below J. Essentially, they're almost always available unless the front cabin is close to sold out.
The YUPs and JUPs are not really upgrades. They book into a Business/First Class inventory. For Business or two-cabin planes, they book into R, D or I, whatever the lower available is. R is right below J. Essentially, they're almost always available unless the front cabin is close to sold out.
#625
Join Date: Jul 2016
Posts: 222
My understanding is that the reps of certain new Airpass members or Airpass members that have reps pro-actively extended some accounts three months but that has since been stopped. So there is a limited number of contracts that have undergone extensions. For those that are new to paid Airpass the "sales rep" goes away after the first term and renewals/extensions are handled by the call/service center at the one year mark of the relationship. According to a conversation I had today with a senior member of the Airpass servicing team, the intention is to extend ALL Airpass contracts by up to one year but that the extensions will not be done until the contract is near expiration. The thought process is that they will obviously not extend contracts where all the funds have been utilized already. This makes sense from a business perspective as the point of most Airpass accounts is to routinely add supplement amounts as needed and on a periodic basis. They don't favor accounts that are increasing in spend. Nonetheless, the take away, at least unofficially, is that assuming travel continues to be slow, they will be extending contracts quite a bit more than three months.
#626
Join Date: Jul 2002
Posts: 1,044
https://www.flyertalk.com/forum/undefined
My understanding is that the reps of certain new Airpass members or Airpass members that have reps pro-actively extended some accounts three months but that has since been stopped. So there is a limited number of contracts that have undergone extensions. For those that are new to paid Airpass the "sales rep" goes away after the first term and renewals/extensions are handled by the call/service center at the one year mark of the relationship. According to a conversation I had today with a senior member of the Airpass servicing team, the intention is to extend ALL Airpass contracts by up to one year but that the extensions will not be done until the contract is near expiration. The thought process is that they will obviously not extend contracts where all the funds have been utilized already. This makes sense from a business perspective as the point of most Airpass accounts is to routinely add supplement amounts as needed and on a periodic basis. They don't favor accounts that are increasing in spend. Nonetheless, the take away, at least unofficially, is that assuming travel continues to be slow, they will be extending contracts quite a bit more than three months.
My understanding is that the reps of certain new Airpass members or Airpass members that have reps pro-actively extended some accounts three months but that has since been stopped. So there is a limited number of contracts that have undergone extensions. For those that are new to paid Airpass the "sales rep" goes away after the first term and renewals/extensions are handled by the call/service center at the one year mark of the relationship. According to a conversation I had today with a senior member of the Airpass servicing team, the intention is to extend ALL Airpass contracts by up to one year but that the extensions will not be done until the contract is near expiration. The thought process is that they will obviously not extend contracts where all the funds have been utilized already. This makes sense from a business perspective as the point of most Airpass accounts is to routinely add supplement amounts as needed and on a periodic basis. They don't favor accounts that are increasing in spend. Nonetheless, the take away, at least unofficially, is that assuming travel continues to be slow, they will be extending contracts quite a bit more than three months.
#627
Join Date: Jul 2016
Posts: 222
Aside from Airpass extensions, the bigger concern is what happens to the route network as a reduction in network impacts how far Airpass dollars can go and what they can be used towards. There certainly are possibilities that involve AA selling off or divesting certain assets. Ideas that have been publicly floated thus far have including selling or leveraging AAdvantage program with banks, long term mortgaging of gate/ramp space, conversion of passenger aircraft and spinning off cargo business, selling interests and operations of regional network and selling off International trans-Pacific or trans-Atlantic routes or both (making AA more like a Southwest). ME-3 (only two of which are meaningful) are absolutely chomping at the bit for the trans-Atlantic and gate spaces. The International network is absolutely in play but bottom line there is little clarity and any of the above or more are on the table. I think it's safe to assume that the already massive elimination of expenses will materially reduce the route network over the next several years. The question is how much that reduces usefulness of Airpass funds will be reduced. For those companies that have been using Airpass for quite some time there is some level of protection in the contract. If there is a route that gets eliminated (or reduced) that the company may have routinely utilized then they have an out but other than that there is no pandemic exception in the contracts. On the positive side, from a business unit perspective I do not see Airpass being at risk in a bankruptcy or divesting scenario as it is positioned in the core business services division of the company.
#628
Join Date: May 2018
Programs: AA ConciergeKey, Marriott Ambassador, Hyatt Globalist, Hilton Gold, United Silver
Posts: 63
That's interesting. My understanding is that Reps were generally only assigned accounts that are approaching six figures and higher on an annual basis. Maybe your contact fits that criteria.
Aside from Airpass extensions, the bigger concern is what happens to the route network as a reduction in network impacts how far Airpass dollars can go and what they can be used towards. There certainly are possibilities that involve AA selling off or divesting certain assets. Ideas that have been publicly floated thus far have including selling or leveraging AAdvantage program with banks, long term mortgaging of gate/ramp space, conversion of passenger aircraft and spinning off cargo business, selling interests and operations of regional network and selling off International trans-Pacific or trans-Atlantic routes or both (making AA more like a Southwest). ME-3 (only two of which are meaningful) are absolutely chomping at the bit for the trans-Atlantic and gate spaces. The International network is absolutely in play but bottom line there is little clarity and any of the above or more are on the table. I think it's safe to assume that the already massive elimination of expenses will materially reduce the route network over the next several years. The question is how much that reduces usefulness of Airpass funds will be reduced. For those companies that have been using Airpass for quite some time there is some level of protection in the contract. If there is a route that gets eliminated (or reduced) that the company may have routinely utilized then they have an out but other than that there is no pandemic exception in the contracts. On the positive side, from a business unit perspective I do not see Airpass being at risk in a bankruptcy or divesting scenario as it is positioned in the core business services division of the company.
#629
Join Date: Feb 2018
Programs: Hyatt Lifetime Globalist
Posts: 646
I also appreciate the additional detail.
With previous post in back of mind, what is the value of AirPass for Asia/Pacific flights? YUP/JUP rare or non-existent, or good as TATL? Limited to only a few cities? We like going to NZ/Australia/China/Japan/HK and TPE. Is AirPass of value, limited-value or no value for those destinations?
Thanks in advance for feedback!
With previous post in back of mind, what is the value of AirPass for Asia/Pacific flights? YUP/JUP rare or non-existent, or good as TATL? Limited to only a few cities? We like going to NZ/Australia/China/Japan/HK and TPE. Is AirPass of value, limited-value or no value for those destinations?
Thanks in advance for feedback!
#630
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
My understanding is that the reps of certain new Airpass members or Airpass members that have reps pro-actively extended some accounts three months but that has since been stopped. So there is a limited number of contracts that have undergone extensions. For those that are new to paid Airpass the "sales rep" goes away after the first term and renewals/extensions are handled by the call/service center at the one year mark of the relationship. According to a conversation I had today with a senior member of the Airpass servicing team, the intention is to extend ALL Airpass contracts by up to one year but that the extensions will not be done until the contract is near expiration. The thought process is that they will obviously not extend contracts where all the funds have been utilized already. This makes sense from a business perspective as the point of most Airpass accounts is to routinely add supplement amounts as needed and on a periodic basis. They don't favor accounts that are increasing in spend. Nonetheless, the take away, at least unofficially, is that assuming travel continues to be slow, they will be extending contracts quite a bit more than three months.
Bolding, italics, underline, mine. Seems like the door is open for a future extension.
-BlooJoo