Dec 6, 2014, 1:42 pm
Last edit by: Prospero
Complimentary Drink and Snack in AA Main Cabin for Executive Platinum, oneworld Emerald and Concierge Key
AAdvantage Executive Platinum and ConciergeKey® members can enjoy a complimentary* beverage and one snack flying in Main Cabin (or MCE) on American Airlines or American Eagle. Undocumented, but in the Flight Attendant manual, it seems to include all oneworld Emerald members; see below.
Internal AA documentation specifies (shown in reverse status order):
Language (Dec 2014) from the AA website:
HAVE A SNACK AND DRINK ON US
Refresh and Relax
AAdvantage® Executive Platinum and ConciergeKeySM members can enjoy a complimentary* beverage from our standard alcoholic selections as well as one of our snacks, where available, when flying in the Main Cabin on board American Airlines, American Eagle®, US Airways, and US Airways Express. The snack on American includes any food item on our menu. The snack on US Airways includes any item from our à la carte menu.
Here's What You Do
At the time of your order, just present your AAdvantage Executive Platinum member card or boarding pass, or your ConciergeKey membership card. It's that simple!
What's on the Menu
We continue to revitalize our menu items to deliver an array of fresh and convenient sweet and savory snacks and meals on board our flights. This includes items* such as a chicken Caesar salad or one of our premium sandwiches – both served with chips. You can also treat yourself with hand crafted cookies, a fruit and cheese plate, or a gourmet blend of spiced nuts – which can be perfectly paired with a domestic or imported ice cold beer, a red or white wine from select California and international wineries, or an alcoholic beverage of your choice.
*Eligible customers may select any snack available on board any flight where food is available and one liquor miniature, beer or 187ml bottle of wine on a complimentary basis. Items may vary.
Post editor's emphases.
*Standard alcoholic beverage is one liquor miniature, beer or 187ml bottle of wine. Items may vary.
NOTE: an AA FA (see Post 249) says:
To view the archived thread/discussion, please see here: ARCHIVE: Free Wine drink and/or minor snack for EXP in Mainline Y
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from post #357 by flight62, 4 Oct 2015:
Beginning October 17 (2015), Executive Platinum and Concierge Key customers (EP/KEY) traveling in the Main Cabin on former LUS metal may select any complimentary food item from the MarketPlace menu, including snack boxes and fresh food offerings on applicable flights.
The recognition benefit will then be fully aligned on both carriers to include: À la carte snacks, snack boxes, fresh meals, beer, spirits and non-premium wine.
Enhancements will be introduced to the MyFlight application on your tablet in early November which will allow you to identify customer frequent flier status. Until then, reference final paperwork per current procedures. It is important that you continue to use the “EP/KEY” complimentary reason code to record these transactions. This step ensures we provision adequate inventory to support the program.
Thank you for recognizing our most valued customers for their loyalty to American through this expanded benefit.
Beginning October 17 (2015), Executive Platinum and Concierge Key customers (EP/KEY) traveling in the Main Cabin on former LUS metal may select any complimentary food item from the MarketPlace menu, including snack boxes and fresh food offerings on applicable flights.
The recognition benefit will then be fully aligned on both carriers to include: À la carte snacks, snack boxes, fresh meals, beer, spirits and non-premium wine.
Enhancements will be introduced to the MyFlight application on your tablet in early November which will allow you to identify customer frequent flier status. Until then, reference final paperwork per current procedures. It is important that you continue to use the “EP/KEY” complimentary reason code to record these transactions. This step ensures we provision adequate inventory to support the program.
Thank you for recognizing our most valued customers for their loyalty to American through this expanded benefit.
Internal AA documentation specifies (shown in reverse status order):
Complimentary Items
Executive Platinum or Concierge Key:
Executive Platinum or Concierge Key:
- One comp drink
- One comp food-for-sale item
- 2 comp drinks, which may be served to the cardholder and/or companion
- 1 comp pair of earbuds, or 2 pairs if traveling with a companion
- 1 comp food-for-sale item, 2 items if traveling with a companion
Originally Posted by American Airlines
HAVE A SNACK AND DRINK ON US
Refresh and Relax
AAdvantage® Executive Platinum and ConciergeKeySM members can enjoy a complimentary* beverage from our standard alcoholic selections as well as one of our snacks, where available, when flying in the Main Cabin on board American Airlines, American Eagle®, US Airways, and US Airways Express. The snack on American includes any food item on our menu. The snack on US Airways includes any item from our à la carte menu.
Here's What You Do
At the time of your order, just present your AAdvantage Executive Platinum member card or boarding pass, or your ConciergeKey membership card. It's that simple!
What's on the Menu
We continue to revitalize our menu items to deliver an array of fresh and convenient sweet and savory snacks and meals on board our flights. This includes items* such as a chicken Caesar salad or one of our premium sandwiches – both served with chips. You can also treat yourself with hand crafted cookies, a fruit and cheese plate, or a gourmet blend of spiced nuts – which can be perfectly paired with a domestic or imported ice cold beer, a red or white wine from select California and international wineries, or an alcoholic beverage of your choice.
*Eligible customers may select any snack available on board any flight where food is available and one liquor miniature, beer or 187ml bottle of wine on a complimentary basis. Items may vary.
Post editor's emphases.
*Standard alcoholic beverage is one liquor miniature, beer or 187ml bottle of wine. Items may vary.
NOTE: an AA FA (see Post 249) says:
To view the archived thread/discussion, please see here: ARCHIVE: Free Wine drink and/or minor snack for EXP in Mainline Y
Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the
(lower right wiki corner)
Complimentary drink & snack in economy for EXP & CK (consolidated)
Jan 23, 2014, 12:56 pm
#121
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
Yesterday the FA informed me that I didn't have to pay for my drink and snack as I was EXP. I'm actually BA Gold so a One World Emerald but I was surprised that she was proactive. Normally I have to ask if I'm entitled (and to my reading of the AA page I'm not but my equivalent status seems to be flagged on the manifest in some way).
Jan 23, 2014, 1:13 pm
#122
Join Date: Jan 2010
Location: Ealing
Programs: Usual Amex Cent. GGL.
Posts: 1,489
Jan 23, 2014, 1:16 pm
#123
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,256
Jan 23, 2014, 3:34 pm
#125
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
May 7, 2014, 11:48 am
#126
Join Date: Sep 2005
Location: The Metroplex
Programs: AA EXP 4MM, SPG Platinum
Posts: 111
Was told by FA just now that they only can offer complimentary "dry snacks" to EXP in coach. Thats pretzels/nuts basically - left side of menu. Encouraged me to write. AA1224 SJC -DFW
Last edited by El Miameño; May 7, 2014 at 11:59 am
May 7, 2014, 12:35 pm
#127
Join Date: Jun 2000
Location: JFK > LGA >> EWR
Programs: AA EXP 1.2mm, Kimpton IC, Starwood Gold, Marriott Gold
Posts: 2,180
Jun 21, 2014, 5:01 pm
#129
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
I've seen some reports of US crews honoring the benefit, though I don't believe it's policy. At this time, I'd say YMMV. As they begin to integrate more over the next several months, I'd expect to see this become policy on US.
Jun 22, 2014, 2:20 pm
#130
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
We will know more in a couple of months.
Jun 25, 2014, 3:34 pm
#131
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,980
An Eagle flight attendant just told me that nuts and Pringle's are being removed from regional jet flights...essentially only free drinks now. Of course, you never know if that is true, but she said it was in her recent bulletin. Not sure when it will start (or if)...but if it does, it's a downgrade on long Eagle flights.
Jun 25, 2014, 4:12 pm
#132
Join Date: Dec 2008
Location: WAS, LAX
Programs: AS 100K
Posts: 1,330
I declined because I was on my way to work.The point is, it does happen, but that was the only time in the 10+ US segments I've flown over the last 3 months.
Jun 25, 2014, 5:50 pm
#133
Join Date: Oct 2009
Location: TUS
Programs: AA EXP
Posts: 489
An Eagle flight attendant just told me that nuts and Pringle's are being removed from regional jet flights...essentially only free drinks now. Of course, you never know if that is true, but she said it was in her recent bulletin. Not sure when it will start (or if)...but if it does, it's a downgrade on long Eagle flights.
Jun 25, 2014, 6:53 pm
#134
Join Date: Jan 2012
Location: ORD
Posts: 986
An Eagle flight attendant just told me that nuts and Pringle's are being removed from regional jet flights...essentially only free drinks now. Of course, you never know if that is true, but she said it was in her recent bulletin. Not sure when it will start (or if)...but if it does, it's a downgrade on long Eagle flights.
They still have the trail mix, cheese tray, and pringles as of my last few eagle flights.
Jun 29, 2014, 7:00 pm
#135
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,980
I've only seen trail mix and Pringles. Never ever seen cheese tray. Maybe they don't go to out stations on evening flights? Glad to see that snacks are at least sticking around for now.