Apr 5, 2014, 3:23 pm
Last edit by: eponymous_coward
Emirates award guide using Alaska Airlines miles
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Consolidated Emirates (EK) awards availability/booking/routing thread
Sep 18, 2015, 2:26 pm
#2206
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
I recently made a change to an EK award ticketed by AS. A few days later I wanted to make another change and called them. The agent mentioned that the first agent did not complete the change. He completed that and then made the second change I wanted.
When I got the email after the first change, the ticket number was different from the original ticket. Same with the second change. How can I make sure everything has been done properly without having to call AS? Tried to look for my itinerary on EK's website and cannot find a place for the eticket. Is that normal?
When I got the email after the first change, the ticket number was different from the original ticket. Same with the second change. How can I make sure everything has been done properly without having to call AS? Tried to look for my itinerary on EK's website and cannot find a place for the eticket. Is that normal?
Sep 18, 2015, 2:50 pm
#2207
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
I recently made a change to an EK award ticketed by AS. A few days later I wanted to make another change and called them. The agent mentioned that the first agent did not complete the change. He completed that and then made the second change I wanted.
When I got the email after the first change, the ticket number was different from the original ticket. Same with the second change. How can I make sure everything has been done properly without having to call AS? Tried to look for my itinerary on EK's website and cannot find a place for the eticket. Is that normal?
When I got the email after the first change, the ticket number was different from the original ticket. Same with the second change. How can I make sure everything has been done properly without having to call AS? Tried to look for my itinerary on EK's website and cannot find a place for the eticket. Is that normal?
good luck
Sep 18, 2015, 4:49 pm
#2208
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Sep 18, 2015, 5:59 pm
#2209
Join Date: Jul 2004
Posts: 4,542
1) AS's access is about as clear as mud. I have been able to book 1 seat when Z=1, and I have not seen any inventory when Z has been greater than 1.
2) No problem splitting PNRs.
3) No, not as consistent. I have seen flights go out with nearly empty F cabins and Z = 0 even the day of the flight.
As far as phantom availability goes, I have never run across phantom availability on AS for EK, this must be something new. If ExpertFlyer is showing Z > 1 and AS is seeing inventory, but EK is refusing it, I can almost assure you the fault is on EKs side.
2) No problem splitting PNRs.
3) No, not as consistent. I have seen flights go out with nearly empty F cabins and Z = 0 even the day of the flight.
As far as phantom availability goes, I have never run across phantom availability on AS for EK, this must be something new. If ExpertFlyer is showing Z > 1 and AS is seeing inventory, but EK is refusing it, I can almost assure you the fault is on EKs side.
2. Relieved.
3. Damn.
Take a look at practically every day next summer, MRUJFK and you'll find phantom awards all over the place. I accept that I have been duped, I accept that I destroyed SPG currency, I accept that I'll end up slumming in J which isn't the end of the world but hardly my first choice for African transit. If time allows, perhaps JNBHKGJFK on CX will prove the better option.
Sep 18, 2015, 6:02 pm
#2210
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Austin, Texas
Programs: Airline nobody. Sad!
Posts: 26,062
1. Encouraging.
2. Relieved.
3. Damn.
Take a look at practically every day next summer, MRUJFK and you'll find phantom awards all over the place. I accept that I have been duped, I accept that I destroyed SPG currency, I accept that I'll end up slumming in J which isn't the end of the world but hardly my first choice for African transit. If time allows, perhaps JNBHKGJFK on CX will prove the better option.
2. Relieved.
3. Damn.
Take a look at practically every day next summer, MRUJFK and you'll find phantom awards all over the place. I accept that I have been duped, I accept that I destroyed SPG currency, I accept that I'll end up slumming in J which isn't the end of the world but hardly my first choice for African transit. If time allows, perhaps JNBHKGJFK on CX will prove the better option.
Sep 18, 2015, 6:48 pm
#2212
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
Sep 18, 2015, 10:28 pm
#2213
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Sep 19, 2015, 8:02 am
#2214
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,992
when i go to the "trips" page on AS then select my next EK trip looking at the reservation left side "Traveler Information" it shows my name AS #number then E Ticket number. AS awards are always shown that way.
Sep 19, 2015, 9:45 am
#2215
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
I am trying to change me LAX-DXB-HKG to go LAX-DXB-BKK (Stopover 3 days) then to HKG. First is available on all flights but the agents are saying its not valid. As awesome as this partnership is Alaska's inconsistency in rules seems ridiculous.. Bangkok IS an approved stopover point.
Sep 19, 2015, 10:44 am
#2216
Join Date: Aug 2013
Programs: Alaska MVP Gold
Posts: 917
I am trying to change me LAX-DXB-HKG to go LAX-DXB-BKK (Stopover 3 days) then to HKG. First is available on all flights but the agents are saying its not valid. As awesome as this partnership is Alaska's inconsistency in rules seems ridiculous.. Bangkok IS an approved stopover point.
Does anyone know if married segment rules apply to the stopover point if you add one?
Sep 19, 2015, 10:50 am
#2217
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,812
I am trying to change me LAX-DXB-HKG to go LAX-DXB-BKK (Stopover 3 days) then to HKG. First is available on all flights but the agents are saying its not valid. As awesome as this partnership is Alaska's inconsistency in rules seems ridiculous.. Bangkok IS an approved stopover point.
Sep 19, 2015, 11:58 am
#2218
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,164
Sep 19, 2015, 12:19 pm
#2219
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
Stopovers in BKK are officially allowed. HKG they are not, but thats my final destination. Problem is the absolutely pointless married segment rule. The LAX-DXB is no longer available (BUT IM ALREADY ON IT!!!) so the itinerary can't be changed.
Sep 20, 2015, 6:18 am
#2220
Join Date: May 2006
Posts: 1,913
Is there a list of stopover airports allowed? What are they in the USA?