Website Problems/Issues thread
Jan 22, 2011 | 3:07 pm
#346
Join Date: Sep 2009
Posts: 366
The other thing is, on the New Zealand website, the total amount including taxes is shown on the side pane on the right after you select a flight.
Jan 22, 2011 | 3:22 pm
#347
Join Date: Jun 2008
Location: Auckland
Programs: NZ Silver, PR Classic, QF Bronze, UA Member, VA Red (no status any longer!)
Posts: 1,616
oh flip I cannot keep up - not being all that regular TT I forget these things, and can't keep up with the changes
so TT
1) A320 there is limited space+ (ie 32" not what we had been used to) at 1 ABC, 2-6 D-F?
and on 767 there is 32" at 7-13 JK and 10-16 AB, and some seats in rear cabin? (in which case seat map on myairnz seems to be correct for my flights)
so TT
1) A320 there is limited space+ (ie 32" not what we had been used to) at 1 ABC, 2-6 D-F?
and on 767 there is 32" at 7-13 JK and 10-16 AB, and some seats in rear cabin? (in which case seat map on myairnz seems to be correct for my flights)
Jan 22, 2011 | 8:23 pm
#348
Join Date: Feb 2004
Posts: 6,012
If those APD had posted when they were supposed to, my GE Partner would have qualified for Silver independently, which of course doesn't matter in this situation.
I wonder how many pax have lost out on earning the next status tier because NZ didn't credit points when they were supposed to?
I wonder how many pax have lost out on earning the next status tier because NZ didn't credit points when they were supposed to?
Jan 23, 2011 | 3:33 am
#349
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
I have flight from MEL this week; ExpertFlyer is showing the (now interim) new 320 seat map.
However, MyAirNZ is showing the old 8 J map when I attempt to check seating with my booking.
Are there any of the old 8J configured 320's still flying?
However, MyAirNZ is showing the old 8 J map when I attempt to check seating with my booking.
Are there any of the old 8J configured 320's still flying?
Jan 23, 2011 | 3:23 pm
#351
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
Thanks.
MyAirNZ was still showing my 2D as my allocated seat (I've had that for several months), but of course that does not exit on last years 8 Business seat configuration, so my seat is not highlighted.
Anyway, E/F was showing 1C as being free so I called was able to change to that.
Will be boarding early as he flight is showing Y5 B0 M0 ...
MyAirNZ was still showing my 2D as my allocated seat (I've had that for several months), but of course that does not exit on last years 8 Business seat configuration, so my seat is not highlighted.
Anyway, E/F was showing 1C as being free so I called was able to change to that.
Will be boarding early as he flight is showing Y5 B0 M0 ...
Last edited by serfty; Jan 23, 2011 at 3:56 pm
Jan 25, 2011 | 3:59 pm
#354
In Memoriam
Join Date: Jul 2010
Location: AKL
Programs: NZ*E, QF G, HH S, AClub G, PC G
Posts: 252
I've recently noticed that my bookings for Intl itineraries disappear from myairnz if I ring up and make a change to them, the Helpdesk can't explain why this happens?
Jan 25, 2011 | 5:11 pm
#355
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,721
Once you change an online booking it becomes an offline booking which the website cant access. Its a known bug!
Feb 5, 2011 | 2:50 pm
#356
Join Date: May 2010
Programs: NZ*GE
Posts: 26
Did any one else here suffer from missing a seemingly random number of points on Saturday morning? I normally wouldn't have noticed but since I was planning to use them I found I was down 100 or so points (air & status). I rang up and nobody had any answers apart from "appears normal on this side". Then magically on Sunday morning the points are back. What concerns me is that normally I wouldn't have even noticed them missing.
Feb 5, 2011 | 4:22 pm
#357
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
Did the deduction & recredit show up on the transaction lists?
Miles & More sometimes adjusts transactions without telling you. But in my experience Air NZ creates adjustment entries which makes it easier to spot, although due to journey credit complexities and corrections of adjustments of adjustments can still be hard to figure out.
Miles & More sometimes adjusts transactions without telling you. But in my experience Air NZ creates adjustment entries which makes it easier to spot, although due to journey credit complexities and corrections of adjustments of adjustments can still be hard to figure out.
Feb 5, 2011 | 4:38 pm
#358
Join Date: Nov 2007
Location: ANR / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,145
What a mess. Magically about five hundred and fifty airpoints dollars and status points from December have disappeared from my account. The original transactions have just disappeared. No sign of reversals or anything else. They were there on Friday and are gone today. Interestingly they were part of a round world trip and the other star carrier points are there but the NZ activity has gone....
Would be really useful if Airpoints accounts were reliable......
Would be really useful if Airpoints accounts were reliable......
Last edited by WLGNZ; Feb 5, 2011 at 5:22 pm
Feb 5, 2011 | 5:07 pm
#359
Join Date: May 2010
Programs: NZ*GE
Posts: 26
Did the deduction & recredit show up on the transaction lists?
Miles & More sometimes adjusts transactions without telling you. But in my experience Air NZ creates adjustment entries which makes it easier to spot, although due to journey credit complexities and corrections of adjustments of adjustments can still be hard to figure out.
Miles & More sometimes adjusts transactions without telling you. But in my experience Air NZ creates adjustment entries which makes it easier to spot, although due to journey credit complexities and corrections of adjustments of adjustments can still be hard to figure out.
I guess i need to keep a closer eye on my points.
Last edited by unixflyer; Feb 5, 2011 at 5:49 pm
Feb 5, 2011 | 6:10 pm
#360
Join Date: Dec 2009
Location: Dunedin, New Zealand
Programs: Air NZ Airpoints
Posts: 192
I'm having pretty strange things happening with my points too. Suddenly gained about 90 status points since yesterday somehow...and an old flight is appearing as the latest activity.