Website Problems/Issues thread
#421
Join Date: Sep 2007
Location: PHX
Programs: AA1MM, QF/NZ/VA/UA/DL, etc...
Posts: 516
#422




Join Date: Mar 2011
Location: AKL
Posts: 453
Haven't changed anything. I also meant to mention that the PNR works for seat selection etc on the main website. I forgot to give my Airpoints # to our new travel agent so was trying to tee it up myself on myairnz. Not the end of the world I s'pose.
Incidentally, the NZ flight shows up on the Qantas equivalent of myairnz.
Incidentally, the NZ flight shows up on the Qantas equivalent of myairnz.
Last edited by ps107; Apr 26, 2011 at 3:21 am
#423




Join Date: Dec 2010
Location: DEN
Programs: UA 1K
Posts: 804
Kudos to the Kiwis
Two weeks ago I booked a business (J) class ticket to Perth on Air NZ.com. For some reason the connecting flights on UA within the US would only book into Y class, even though the first class cabin was wide open in both F and A. Called support, and after one our of arguing with an agent about the availability of business class seats on the UA flights, was put through to a supervisor. The supervisor said "We can't book F class on UA with a J class fare, and F is all that is open." I said, "What about booking the A class?" He said "What A class? I am not showing any A class." Once I convinced him that A class was available he sent through a seating request to UA and sure enough it was confirmed in A. Supervisor agreed that there was a glitch in the online booking system and promised to get it fixed.
Today I tried booking the same flight and the A class on United shows up just fine!
Today I tried booking the same flight and the A class on United shows up just fine!
#425
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
Try this: https://myairnz.com/myairnz/initAccessibleLinks.do
I'm not sure you can book a flight with it however (links back to main web site).
I'm not sure you can book a flight with it however (links back to main web site).
#426




Join Date: Nov 2007
Location: ANR / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,146
My passport details have reverted to information from one that expired in 2005....
Would love to know why this old information is stuck in my profile seemingly no matter how often I change it to up to date information. Anybody know of a good way to fix it?
#427
Join Date: Mar 2010
Location: NZ
Posts: 731
Any reason booking a Works fare should be any different to using the multicity booking tool?
Tried HKK to MEL 25/11 rtn 28/11 and nigh on $300 dearer to book as a multi over normal.
Why - need to get early flight out of CHC on the 26th and this only option given
Tried HKK to MEL 25/11 rtn 28/11 and nigh on $300 dearer to book as a multi over normal.
Why - need to get early flight out of CHC on the 26th and this only option given
#428


Join Date: Feb 2004
Posts: 6,012
Perhaps multicity has difficulty pricing out overnight connections on the same fare unit?
#429
Join Date: Apr 2010
Location: Christchurch, New Zealand
Programs: AirNZ Koru
Posts: 317
I'm trying to book a return flight on expedia to Delhi on AirNZ and other star alliance airlines, as it as $1200 cheaper than any travel agent. However i'm trying to sort a stopover for a week on the way without doing a multi-destination flight - is there any way of doing this? Or do I have to book through an agent?
#430


Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,856
I'm trying to book a return flight on expedia to Delhi on AirNZ and other star alliance airlines, as it as $1200 cheaper than any travel agent. However i'm trying to sort a stopover for a week on the way without doing a multi-destination flight - is there any way of doing this? Or do I have to book through an agent?
#432
Join Date: Jan 2010
Location: FSD/SUX/SFO
Programs: UA 1K, NZ*E, PC Platinum RA
Posts: 417
I think that's an issue with the captcha code on the site (well at least a sporadic problem with Safari). Try leaving the popped up window open, go back to the main AirNZ page and enter your details again.
#434
Join Date: Jan 2009
Posts: 69
I can't seem to find the list of cost for discounted biz class awards for GE, G, Koru under "Spending Airpoints Dollars". It seems to have disappeared from the website. All I get is a completely unhelpful listing of "how far can your airpoint dollars take you", and that does not list any discounted biz class awards for FTs. Please don't tell me NZ has done away with those type of awards.
Does anyone know what has happened here?
Does anyone know what has happened here?
#435

Join Date: Dec 2009
Location: Dunedin, New Zealand
Programs: Air NZ Airpoints
Posts: 192

