Website Problems/Issues thread
Nov 9, 2011 | 2:22 pm
#466
Join Date: Nov 2007
Location: Brisbane, Australia
Programs: QF Gold, VA Gold, NZ Silver, A Club Gold, IHG Gold
Posts: 374
If I book two seperate flights, to be taken on the same day via the multi-city booking tool, do I get 2 lots of SC's? I want a morning ZQN-CHC flight and then late avo CHC-PMR, but am wondering if I will still get the two lots of SC's, given the are on the sameday and on the same e-ticket, but booked individually? hope that makes sense...
Nov 9, 2011 | 4:30 pm
#467
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,337
Before I earned GE, such an itinerary would give SP for for both segment - since then, no.
Whether this is due to greater scrutiny of the higher SP earner travel or an overall tightening up I do not know.
Whether this is due to greater scrutiny of the higher SP earner travel or an overall tightening up I do not know.
Nov 9, 2011 | 4:54 pm
#468
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,856
I have also booked seperatly in the past, but was getting fustrated with having to log into IB for POLi each time, so thought if I could book all the flights as a multi-segment booking, but under the one transaction I could save some time. However, I didn't want to risk missing out on the SCs so booked all 4 individually
Nov 9, 2011 | 7:44 pm
#469
Join Date: Mar 2010
Location: Auckland NZ
Programs: NZ Air Points (Gold Elite), Velocity (Platinum), Emirates (Gold)
Posts: 607
I booked the following ticket:
Auckland-Queenstown
Queenstown-Hokitika
Hokitika-Auckland
It was all on the same PNR. I got the following SC:
Auckland-Queenstown 12
Queenstown-Christchurch 12
Christchurch-Hokitika 8
Hokitika-Christchurch 8
Christchurch-Auckland 12
I thought this was pretty good considering there was just a 2-hour layover in Christchurch each time.
Auckland-Queenstown
Queenstown-Hokitika
Hokitika-Auckland
It was all on the same PNR. I got the following SC:
Auckland-Queenstown 12
Queenstown-Christchurch 12
Christchurch-Hokitika 8
Hokitika-Christchurch 8
Christchurch-Auckland 12
I thought this was pretty good considering there was just a 2-hour layover in Christchurch each time.
Nov 11, 2011 | 2:11 am
#470
Join Date: Nov 2011
Location: SYD
Programs: QF LTG, VASG, NZ*S, OZD, IHG SpireAMB, HHD
Posts: 1,422
In Feb I booked AKL-CHC on 1 day and then (on the following day) CHC-WLG in the late morning and then WLG-AKL in the evening, all on the 1 PNR (using multi-city booking tool). I only got 12SPs for the first trip and 12SPs for the whole second day's travel, even though that second day consisted of two flights with several hours in between.
I wrote to NZ to request SPs for the third leg but never got a response. I always book each leg individually now.
In response to serfty's suggestion of possible top tier scrutiny, I was only NZ*G at the time.
I wrote to NZ to request SPs for the third leg but never got a response. I always book each leg individually now.
In response to serfty's suggestion of possible top tier scrutiny, I was only NZ*G at the time.
Nov 12, 2011 | 9:28 pm
#472
Join Date: Jun 2010
Location: AKL
Programs: NZ*S & Koru, QF, VA, Accor, Marriot
Posts: 314
I have noticed that for some reason multi-sector trips involving HKK seem to be more likely to credit as separate sectors than most cities. I have noted this on two different airpoints accounts in the family (separate trips always).
Nov 13, 2011 | 7:11 pm
#473
Join Date: Mar 2010
Location: NZ
Posts: 731
Jan 3, 2012 | 2:10 am
#474
Join Date: Sep 2007
Location: PHX
Programs: AA1MM, QF/NZ/VA/UA/DL, etc...
Posts: 516
Just booked for 3 of us AKL-MEL return in June, using Seat only.
Went to request u/g's online, and it lists my name once and my GE partner twice, but the 3rd pax is not listed, despite the confirmed itin emailed to me on purchase, which has all 3 of our names listed correctly.
Then put in for the u/g requests for me and GE partner and says that these are Requested status (even with R7 Z4 on EF). When I go back to check, my 2 Recognition u/g's not deducted from my account and the u/g web screen lets me put in the same request yet again for the same flight, so appears to not be registering in the system.
Will try again tomorrow otherwise will call.
Went to request u/g's online, and it lists my name once and my GE partner twice, but the 3rd pax is not listed, despite the confirmed itin emailed to me on purchase, which has all 3 of our names listed correctly.
Then put in for the u/g requests for me and GE partner and says that these are Requested status (even with R7 Z4 on EF). When I go back to check, my 2 Recognition u/g's not deducted from my account and the u/g web screen lets me put in the same request yet again for the same flight, so appears to not be registering in the system.
Will try again tomorrow otherwise will call.
Jan 3, 2012 | 4:24 pm
#475
Join Date: Nov 2007
Location: ANR / TRG
Programs: NZ*E, UA*1K, QF Plat
Posts: 1,146
Sorry to drag up this old chestnut again.
My passport details have reverted to information from one that expired in 2005....
Would love to know why this old information is stuck in my profile seemingly no matter how often I change it to up to date information. Anybody know of a good way to fix it?
My passport details have reverted to information from one that expired in 2005....
Would love to know why this old information is stuck in my profile seemingly no matter how often I change it to up to date information. Anybody know of a good way to fix it?
Why oh why does my passport information keep defaulting back to a 2005 expired passport??
Please can some lurker from AirNZ reply to this and look into it. It does not make that much difference to me now but does slow things down hugely at checkin as the information does not match.....
Jan 3, 2012 | 7:55 pm
#476
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,721
Had a very weird one with passport numbers a couple of months ago. There was two of us traveling together with the same last name. Both of use booked separate tickets on different PNR's, checked on separate machines in the premium lobby. Was in the lounge & got called to the service desk just before boarding. Mine had my family members new passport number & theirs had my old one! Staff looked clueless on that one!
Jan 3, 2012 | 8:37 pm
#477
Join Date: Nov 2008
Location: Auckland New Zealand
Programs: Air New Zealand airpoints since 1992, currently *Silver, Koru Club
Posts: 581
And again....
Why oh why does my passport information keep defaulting back to a 2005 expired passport??
Please can some lurker from AirNZ reply to this and look into it. It does not make that much difference to me now but does slow things down hugely at checkin as the information does not match.....
Why oh why does my passport information keep defaulting back to a 2005 expired passport??
Please can some lurker from AirNZ reply to this and look into it. It does not make that much difference to me now but does slow things down hugely at checkin as the information does not match.....
